PART 2

STRATEGIC CONVERSATIONS

Connect With Intent

How, when, and where you say something can actually be more important than the message itself.

—ANNE BRUCE AND JAMES S. PEPITONE, BUSINESS AUTHORS AND CONSULTANTS

Discussion is an exchange of knowledge; argument an exchange of ignorance.

—ROBERT QUILLEN, HUMORIST AND JOURNALIST

To be able to ask a question clearly is two-thirds of the way to getting it answered.

—JOHN RUSKIN, 19TH-CENTURY ENGLISH ARTIST AND ART CRITIC