Industrial and Manufacturing
Culture and Trust in Technology-Driven Organizations
provides insight into
the important role that culture and trust can play in the success of high-technology
organizations. This book reviews the literature and results of an empirical study
that investigated the relationship between mechanistic and organic cultures and
the level of trust in technology-based organizations.
The book outlines the literature on organizational trust and culture and the role
theorists believe they play in the success of a changing domestic and global
business environment. It identies ways of dening culture and trust as well
as the survey instruments used to measure them. The book then examines the
results of two studies that demonstrate the connection between organizational
culture and trust. The two studies were conducted at separate times using data
collected from several companies within a three-hour radius of each other. These
companies are highly dependent upon the ability to identify, hire, and retain
highly skilled knowledge workers. These workers are critical for the companies
to successfully compete within the scope of their business and expand into their
current and other markets.
The book provides a practitioner’s guide—based on the literature review and
the results of the studies examined—that can be used to assess, diagnose, and
improve employees’ perception of their work culture and improve trust found in
organizations. This guide provides management with actions and activities that
should be considered when handling the day-to-day business of the organization.
If followed, these activities can be instrumental in designing a culture that leads
to success and ease of operation for the organization and its members.
ISBN: 978-1-4822-0923-5
9 781482 209235
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an informa business
www.crcpress.com
Culture and Trust in
Technology-Driven
Organizations
Frances Alston
Culture and Trust in Technology-Driven Organizations
Alston
www.crcpress.com
K21629
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