Contents

Preface

Acknowledgments

Part I          Overview of Cross-Cultural Management

Chapter 1    Introduction to Cross-Cultural Management

Part II        Frameworks for Cultural Analysis

Chapter 2    Frameworks for Cultural Analysis: The Cultural Dimensions of Geert Hofstede

Chapter 3    Frameworks for Cultural Analysis According to Fons Trompenaars

Chapter 4    Other Frameworks for Cultural Analysis

Part III      Cross-Cultural Management in Action

Chapter 5    National Culture Versus Corporate Culture

Chapter 6    Cross-Cultural Communication

                     Ming Li and Veronica Velo

Chapter 7    Cross-Cultural Negotiations

Chapter 8    Cross-Cultural Conflict and Conflict Resolution

Chapter 9    Diversity Management: Other Forms of Diversity and Subcultures

                     Sophie Hennekam

Chapter 10  Intercultural Perceptions on Ethics

Chapter 11  Cross-Cultural Teamwork

                    Veronica Velo and Andrew Barron

Part IV      The Future of Cross-Cultural Management

Chapter 12  Culture and Globalization

Notes

References

Index