Robert F. Smallwood, MBA, CIP, IGP, is founder of the Institute for Information Governance, a specialty training and consulting practice, and CEO, publisher, and cofounder of Information Governance World magazine. Mr. Smallwood has over 35 years of experience in the information technology industry and holds an MBA in International Business from Loyola University of New Orleans. He is recognized as the world's leading author and trainer in IG. He consults with Fortune 500 companies and governments to assist them in making technology decisions and implementations. Some of his past research and consulting clients include Abbott Labs, Kirkwood and Ellis LLP, NASA, Novartis Pharmaceuticals, Pepsi, and Verizon. He has published more than 100 articles and given more than 50 conference presentations on documents, records, and content management. He is the author of Managing Electronic Records: Methods, Best Practices, and Technologies (John Wiley & Sons, 2013), Safeguarding Critical E-Documents (John Wiley & Sons, 2012), Managing Social Media Business Records, Taming the Email Tiger, and several other books, including a novel, a theatrical play, and the first published personal account of Hurricane Katrina.