If you haven't noticed already, resolutions in JIRA are global. If you have a resolution Resolved, it appears whenever the resolution field is added on a transition screen. This might not make sense in some cases. For example, it doesn't make sense to add the resolution Resolved when you are rejecting an issue.
Let us see how we can pick and choose resolutions based on workflow transitions.
We can include/exclude specific resolutions on workflow transitions using the jira.field.resolution.include
and jira.field.resolution.exclude
properties. The following is the step-by-step procedure:
jira.field.resolution.include
or jira.field.resolution.exclude
into the Property Key field, depending on whether you want to include or exclude a specific resolution.Note that the property is added on a workflow transition and not a step.
When the jira.field.resolution.exclude
property is added, all the resolutions whose IDs are entered as comma-separated values under the Property Value
field are excluded from the screen during that transition.
On the other hand, when jira.field.resolution.include
is added, only the resolutions whose IDs are entered as comma-separated values under the Property Value
field are shown on the screen.
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