CHAPTER 4 ASSESSMENT

1. What are consumer goods?

A. Items purchased for personal use

B. Items purchased for family use

C. Items purchased for household use

D. All of these are correct.

E. None of these are correct.

2. Which rule is not a GLBA consumer protection provision?

A. The Safeguards Rule

B. The Red Flags Rule

C. The Privacy Rule

D. The Pretexting Rule

E. None of these is correct.

3. Which federal agency regulates national banks?

A. The Office of the Comptroller of the Currency

B. The Federal Reserve System

C. The Federal Deposit Insurance Corporation

D. The Consumer Financial Protection Bureau

E. The Federal Trade Commission

4. What is the organization that promotes uniform reports among federal banking institutions?

A. The Fed

B. The FFIEC

C. The FTC

D. The NCUA

E. The SEC

5. What is a Red Flag?

A. A crime

B. An activity that prevents identity theft

C. An activity that might indicate identity theft

D. An activity that mitigates identity theft

E. None of these is correct.

6. Pretexting is also called ________.

7. Which of the following is nonpublic personal information?

A. Personally identifiable financial information provided by a customer to a financial institution

B. Personally identifiable financial information provided by a financial institution to a customer

C. Personally identifiable financial information provided by a financial institution to an affiliate

D. Personally identifiable financial information provided by an affiliate to a financial institution

E. Personally identifiable financial information provided by an affiliate to a customer

8. A written information security program under the Safeguards Rule must include:

A. Technical safeguards.

B. Physical safeguards.

C. Administrative safeguards.

D. A designated employee to run the program.

E. All of these are correct.

9. The ________ established the national banking system in the United States.

10. What is the central bank of the United States?

A. The FDIC

B. The Fed

C. The NCUA

D. The OCC

E. The CFPB

11. Which of the following is not a federal bank regulatory agency?

A. The FDIC

B. The NCUA

C. The FTC

D. The OCC

E. The Fed

12. What customer option must be included in a privacy practices notice?

A. Disclosure

B. Opt-out

C. Opt-in

D. Notice

E. None of these is correct.

13. The Payment Card Industry Standard includes ________ categories of security requirements.

14. The Payment Card Industry Standards are enforced by the Federal Trade Commission.

A. True

B. False

15. What is a customer?

A. A consumer with a past relationship with a financial institution

B. A consumer with no relationship with a financial institution

C. A consumer with a continuing relationship with a financial institution

D. A consumer who wants to enter into a relationship with a financial institution

E. None of these is correct.

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