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by Dawn Metcalfe
Managing the Matrix: The Secret to Surviving and Thriving in Your Organization
Cover
Title page
Copyright page
Dedication
Introduction
1: The Challenge is Set
2: Laying the Cards on the Table
3: Preparing for Change
4: Working on Objectives
5: How Quickly We Forget
6: The Matrix – the Good, the Bad and the Ugly
7: What do the Successes in the Matrix do?
8: Defining EI
9: A Short and (Emotionally) Intelligent Review
10: Working Out How EI Can Help
11: Why IQ isn't Enough
12: Learning EI
13: Fake It Until You Make It
14: How Managers Can Help Improve EI
15: Understanding the Importance of Culture and Strong Leadership in the Matrix
Epilogue
Acknowledgements
About the Author
Useful Resources
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