We would like to thank Dr. Joel Schwarzbart for his enormous support. His influence, insight, and intellect can be found throughout this book. He did an incredible amount of editing on the manuscript. Thank you to Mark Stump for helping to coordinate our effort. We would also like to thank the Margret McBride Literary Agency team for its belief in our work.

Thank you to my wife Lisa and our four children (Chase, Chance, Chandler, and Charlize). They are my inspiration. Thank you to Cholene Espinoza and Ellen Ratner for their encouragement, confidence, and ideas.

Thank you to the late Dr. Norman Shawchuck and Dr. Roger Heuser for teaching me to ask why before how. Thank you to Dr. Al Guskin, founder of Antioch University's PhD in Leadership and Change Program, for guiding my thinking through this project.

Thank you to the students in my Management 470 class for challenging me as much as I challenged them. Thank you to my colleagues at Concordia University Irvine for their support.

—Chip Espinoza

Thank you to Louise Ukleja for her unwavering support over the years. I appreciate the insights she brings to each project. Thank you to my children Mark and Michelle for showing me the bias of my own experience. They have given me a new lens through which to understand generational differences and the values that drive them.

Thank you to David and Brian Lucas and the Bonita Bay Group for their support and participation in the development stages of our ideas.

Thank you to Dr. Ken Blanchard for his support and critique of the development of this book. Thank you to my former coauthor and good friend Dr. Robert Lorber, who allowed us access to his clients for our research.

—Mick Ukleja