- Title Page
- Praise for Managing the Millennials
- Copyright
- Dedication
- Foreword
- Introduction: Close Encounters with a Different Kind
- Part I: The Millennial Phenomenon
- Part II: Discover the Core Competencies for Managing Today's Workforce
- Chapter 5: Be Flexible: When Letting Them Have It Their Way Makes SenseFlexing with the Autonomous
- Chapter 6: Create the Right Rewards: Rewarding the Right Things in the Right WaysIncenting the Entitled
- Chapter 7: Put Their Imagination to Work: They Are at the Head of the Creative ClassCultivating the Imaginative
- Chapter 8: Build a Relationship: First Them, Then YouEngaging the Self-Absorbed
- Chapter 9: Be Positive When Correcting: Fragile, Handle with CareDisarming the Defensive
- Chapter 10: Don't Take Things Personally: It Is Not Always about YouSelf-Differentiating from the Abrasive
- The Millennial Intrinsic Value: Informality
- The Bias of Experience
- Self-Differentiating Is about You
- Know Where They End and You Begin
- Separateness and Togetherness
- Know the Difference between Your Role and Your Person
- Beware of Triangulating
- Think about Your Presence
- Confessions
- In a Nutshell
- Notes
- Chapter 11: Show Them the Big Picture: The Big Picture Does Not Exist Until You Help Them See ItBroadening the Myopic
- Chapter 12: Include the Details: Ambiguity Is Their KryptoniteDirecting the Unfocused
- Chapter 13: Make It Matter to Them: They Want to Know “Why” before “What”Motivating the Indifferent
- Part III: Your Competitive Advantage
- Acknowledgments
- Index
- End User License Agreement
Managing the Millennials
Discover the Core Competencies for Managing Today’s Workforce
Second Edition
CHIP ESPINOZA
MICK UKLEJA
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