To be more aware of issues of concern to the worldwide audience, become a consumer of worldwide information and media. Subscribe to email newsletters in the countries and regions where your audience lives. Do not assume that your customer knows anything about your country, region, or history. Examine the worldwide implications of anything that you say or do instinctively. To better understand strategies for worldwide content, visit these sites on the web:
Microsoft International Style Guides, http://www.microsoft.com/Language/en-US/StyleGuides.aspx
Plain Language Action Network (U.S.), http://www.plainlanguage.gov/
World Time Zones, http://www.worldtimeserver.com/
W3C Internationalization Activity, http://www.w3.org/International/
Kohl, John R. The Global English Style Guide: Writing Clear, Translatable Documentation for a Global Market. Cary, NC: SAS Institute, Inc., 2008.
Weiss, Edmond H. The Elements of International English Style: A Guide to Writing Correspondence, Reports, Technical Documents, and Internet Pages for a Global Audience. M.E. Sharpe, 2005.
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