Chapter 6
An Employer's Greatest Challenge

In 2017, I had lunch with the head of a British school in Thailand. Over his long career, he has mentored a lot of teachers. But during our talk, he put his head in his hands for a moment. “There's one area where I really let teachers down,” he said. “I didn't try hard enough to convince them to save money. I want my teachers to learn from my mistakes.”

Two months earlier, I had spoken to the head of a school in Ethiopia who said much the same thing. He and the head of the British school in Thailand were both in their 60s. Neither will receive a government defined benefit pension when they retire because they worked their entire careers overseas.

But one other thing haunted the head of the school in Thailand. He said, “I didn't properly scrutinize the companies that invested my teachers' money.” Over the years, plenty of financial salespeople had knocked on his office door. They were always articulate. They were always well dressed. They were always charming. Unfortunately, most were selling expensive offshore investment schemes.

They earned big commissions. But the teachers didn't have a chance. In many cases, the salespeople even convinced British teachers to cash in their government defined benefit pension schemes.

Collectively, the leaders of international schools have cost their teachers millions of pounds, dollars, and euros by inviting foxes into henhouses.

Keep the Foxes Out of the Henhouse

James Dalziel was the head of United World College's Tampines campus in Singapore. When he first arrived at the school, he met a financial salesperson who was chummy with the faculty. The salesman gave presentations at the school and bought teachers drinks at faculty social events.

With his charisma, he was easily able to sell expensive offshore schemes, such as those offered by Friends Provident and Zurich International. But in 2008, James Dalziel read Burton Malkiel's book, The Random Walk Guide to Investing. He learned how seemingly small investment fees can have devastating consequences. Malkiel says investments that cost as much as 1.5 percent per year are ridiculously expensive.1

Dalziel soon formed a different opinion of this charismatic Brit. Investment platforms produced by Alexander Beard, Friends Provident, Zurich International, Royal London (RL) 360, Generali Worldwide, Royal Skandia (Old Mutual), and Aviva charge levels of fees that would make the 85‐year‐old Malkiel do a double back flip.

Dalziel knew this had to stop. He arranged a series of educational talks for his teachers. He also stopped the financial salesman from soliciting his services at United World College.

Simon Kenworthy is doing much the same. He's head of Cranleigh Preparatory School in Abu Dhabi. “I do not believe it is my job to tell any one of my staff what to do with their money,” says Kenworthy. “But I do believe we need to educate them as to some of the pitfalls that are out there, especially here in the Middle East, so that they can make an honest and educated choice about how to save for their future.”2

Alberto Pamias, the 49‐year‐old managing director of Delta Partners Group in Dubai, agrees. “I want my employees to learn from the mistakes we did in the past,” he says. “I want them to learn to save and invest effectively from the very beginning. If they can learn to dodge financial silver tongues, they can build a solid future.”3

Like Dalziel and Kenworthy, Pamias has also initiated financial education for his staff. In many ways, they are following in the footsteps of Google's Jonathan Rosenberg. As Google's senior vice president, Rosenberg decided to educate his staff on the merits of investing with low‐cost index funds. He shut the door on financial advisors who wanted to speak to his staff at work.

He arranged seminars to educate his staff on the self‐serving nature of the financial services industry. He brought in some of the industry's sharpest minds: Vanguard's founder, John Bogle; economics professor Burton Malkiel; and economic Nobel Prize winner William F. Sharpe. Each of them preached the benefits of low‐cost index funds.

When Jonathan Rosenberg finally allowed financial advisors to enter Google, the advisors might have wished they had stayed home to shave their cats. Google's staff clawed at the advisors with really tough questions. They had learned to avoid actively managed mutual funds.4

Is Your Devil Big or Small?

Rosenberg's staff at Google, faced a little devil. He wanted to protect his employees from actively managed funds that rarely cost more than 1.5 percent per year.

Offshore pension sellers are much bigger demons. For example, the guy who fleeced the teachers at United World College, blew holes at the bottom of boats. Teachers paid more than 9 percent per year on the money that they added during the first 18 months. After that, they paid fees between 4 and 4.5 percent per year.

Don't Give a Climber a Flaming Rope

Many employers incentivize expatriate employees to save. That's a good thing. But when they hand out flaming ropes, expats get burned. International schoolteachers have plenty of blistered hands. Such is the case with teachers who worked at the Western Academy of Beijing (WAB).

I spoke with one of the school's former superintendents. I'll call him James. A financial salesperson that he met at WAB convinced James to buy a Friends Provident scheme. James is American. It's not the kind of thing an American (especially) should own. Such offshore investments require a different kind of tax declaration. They're heavily taxed by the IRS to discourage Americans from investing offshore. When Americans don't file their income taxes properly (and doing so with an offshore scheme can be time consuming and complicated), they might incur the wrath of the IRS.

But the financial salesperson didn't say any of this to James. He also stuffed James's portfolio with a slew of yesterday's winners. When James showed me his portfolio, it was stuffed with gold, mining, and mineral funds, purchased when gold was near its all‐time high. James's money wasn't diversified. In three short years, his portfolio had plummeted 60 percent.

James had trusted the silver‐tongued gent, who was approved by WAB. If a school's superintendent can get drawn into such a vortex, think about the teachers. Needless to say, the sales representative made a widespread killing on commissions.

Unfortunately, the school's former administrators didn't know how to vet a suitable investment firm. A slick website, an established company—even membership in a respected international school organization—isn't always what it's cracked up to be.

Would You Hire a Guy without a License to Drive Your Retirement?

One school administrator told me, “The investment company we use is approved by COBIS [Council of British International Schools] and FOBISIA [Federation of British International Schools in Asia].”

Michele Jordan (I changed her name to protect her identity) teaches PE at an international school near Dubai. Her school uses an investment company called Teachers' Wealth. I repeatedly asked the director at Teachers' Wealth whether he was legally regulated to do business in the United Arab Emirates (UAE). But he dodged the question every time.

Michele had suspicions. The firm had convinced British teachers (including Michele) to sell their UK government defined benefit pensions. She told her school's administrator. Michele said something wasn't right.

The head of her school pointed to the firm's membership in COBIS and FOBISIA. He felt that such membership legitimized the firm. But do such organizations vet financial firms for legal licensing, low‐cost investment advice, and professional suitability? Unfortunately, no.

I asked Tania Donoghue, FOBISIA's executive officer. She said, “Teachers' Wealth is currently an Affiliate Member of FOBISIA. This category of membership is designated to Educational Organisations or those companies that wish to do business with our School Members. FOBISIA does not endorse any of these organisations.”5

I also reached out to Colin Bell, the CEO of COBIS. He echoed Tania Donoghue. “COBIS Supporting Membership does not imply endorsement by COBIS for any service, programme or activity. An organisation may not use COBIS Supporting Membership as an endorsement of its services, products or activities.”6

Clearly, anyone who pays COBIS and FOBISEA, can become a member of their group. Teachers' Wealth is one of many unregulated firms doing business in the UAE. To their credit (according to their website) they don't trap expats into 25‐year investment schemes. But the firm's sales representatives aren't Certified Financial Planners or Chartered Financial Planners. Until they earn their credentials and are legally registered to do business in the jurisdictions they operate, schools should not endorse them.

Some schools offer incentives for their teachers to save money. They provide matching contributions, up to a percentage of the teachers' salaries. To date, none of them are cheap. Some firms offer index funds. But they add further administrative charges that can hurt investors' profits.

Fees—How Much Is Too Much?

Many US‐based companies offer employees investment plans, called 401(k)s. Employers often match investors' contributions, up to a certain percentage of their salary. If the plan fees are low and the matching contributions are generous, 401(k)s can be an excellent deal.

Some plans, however, are under fire for charging too much. Experts suggesting fees are too high at a given threshold set a precedent for financially aware, global employers. So what are fair charges for investment services?

Wall Street Journal writer Kelly Greene published “401(k) Fees: How Much Is Too Much?” in October 2013.7 She reported that a San Francisco–based company, Personal Capital, has an online 401(k) plan analyzer. It allows Americans to determine whether they're paying too much in annual fees for their corporate‐sponsored retirement plans.

Costs are categorized into zones and include mutual fund expense ratios, commissions, and platform costs. Fees totaling less than 1 percent earn Personal Capital's green zone designation. That's good. Investors paying between 1 percent and 1.99 percent annually are in the yellow zone—much like a moderate forest fire warning. Charges exceeding 2 percent are clearly in the red zone: nobody light a match.8

Mike Alfred, a chief executive at Brightscope, a financial information firm in San Diego, was quoted in the Wall Street Journal article suggesting that when total investment costs are 2 percent or more, “it's really going to be hard to accumulate assets.”9

Remember the premise about fees, published by Nobel economic sciences laureate William F. Sharpe. In aggregate, professional investors earn the market's return before fees. After fees, they lose in direct proportion to the fees charged.10 Some funds buck the trend for a while. But when it comes to an entire portfolio, low costs beat high costs.

So What's the Solution for Global Employers?

Global employers should demand more. Offshore schemes offered by Friends Provident, Zurich International, Generali Worldwide, Aviva, RL 360, Alexander Beard, and Royal Skandia (Old Mutual) are poor options, as are any investment platforms costing 2 percent or more.

Better solutions exist.

I'm not yet satisfied with their current fee structures, but international schools looking for options might consider Raymond James and The Investment Center International.

What You Need to Know about 401(k)s for International Teachers

Many international schools now offer 401(k) plans for their American teachers. Firms like Raymond James and The Investment Centre offer such platforms. In the past, expats with incomes below the US foreign income exclusion limit couldn't contribute to a tax‐deferred account. It makes sense. If you aren't paying US taxes, why should you deserve the same tax‐free investment break that stateside Americans earn for investing in a Roth 401(k)?

The Foreign Income Exclusion limit increases with inflation. In 2015 it was $100,800. In 2016 it was raised to $101,300.11 But a couple of investment companies found a loophole in the tax code. The IRS rules haven't changed. But these firms are taking advantage of a long‐standing clause suggesting that group retirement plan contributions can be made to a tax‐advantaged structure, such as a 401(k). It doesn't appear to rule out expats at all.

By early 2017, Raymond James had signed 23 international schools into its 401(k) plans. Lance Roberts, of The Investment Center, provides a 401(k) plan as well. He has also added a growing number of schools, including Singapore American School and the American School of Dubai.

Are Free Lunches Guaranteed?

To be clear, this might not be your father's 401(k) from WalMart, Costco, or Exxon Mobil. It might not be as tight as its US‐based cousins because it hasn't yet been tested. In a dozen years, as American teachers retire with large undeclared capital gains, that might draw attention. But unless that happens, there are reasons to suggest that the strategy has merit.

When the Rewards Might Be Worth It

The investment gains from an American international teacher's Roth 401(k) account can grow tax‐free. It offers a dream scenario. The teachers don't pay US income taxes on the front end (because of the Foreign Income Exclusion) and they don't pay capital gains or dividend taxes when they withdraw. It's just the kind of thing that would make stateside Americans drool.

Teachers who are below the age of 50 can contribute $18,000 USD per calendar year. Teachers over the age of 50 can contribute $24,000 USD per calendar year.12

Does the Tax‐Free Status Outweigh the High Fees?

Sometimes, high fees can overpower the benefit of tax‐free gains. But that depends on the time duration. Time, after all, is the friend of the low‐cost account. And the 401(k) plans created for international teachers aren't as cheap as the typical stateside 401(k).

According to The Wall Street Journal, the average small company 401(k) in the United States costs 1.27 percent per year. That includes fund costs and all administrative charges. Companies whose investors have a combined $10 million to $100 million in their plan get charged an average of 0.82 percent.13

International teachers pay about 1.6 percent per year for a Roth 401(k). Ian Ayres is an economist and a lawyer at Yale Law School. In March 2015, he and Quinn Curtis (a professor at the University of Virginia School of Law) published, Beyond Diversification: The Pervasive Problem of Excessive Fees and “Dominated Funds” in 401(k) Plans in the Yale Law Journal.

They wrote, “A lengthy menu of varied funds all charging management fees of 1.5% [which is] well above the industry average, would not lead to good outcomes for the investors who must hold those funds.”14

Table 6.1 lists total charges for three 401(k) investment platforms sold to international teachers. The fees that I listed for Jon Levy's plan came from the documents he offered to the International School of Prague. Raymond James' came from the documents their firm offered to the American International School of Vienna. Costs for The Investment Center (TIC Retirement Care) came from e‐mail exchanges with program administrator, Lance Roberts, and documents that he was kind enough to send me.

Table 6.1 International Teachers 401(k) Total Annual Charges Including Fund Fees and Administrative Expenses

Jon Levy Raymond James The Investment Center (TIC Retirement Care) Average US Small Company 401(k) Costs
1.54%* 1.61%** 1.75%*** +$40 per year 1.27%

*This may be slightly higher if extra administrative costs are charged.

**This includes a possible administrative charge mentioned in the Raymond James prospectus:

“If an additional amount is required to cover your plan's administrative expenses, your employer expects that it will appear on your quarterly statement. Your employer expects that the total amount of plan‐level expenses will not exceed up to 0.10% of your account balance per year.”

***Average fund fees are 0.30% per year; administrative charges are 1.45% per year.

It might look like the Investment Center's fees are highest. But don't be fooled by an average. The Investment Center offers Vanguard's Target Retirement Funds. If such funds are selected, an investor in this platform would pay total annual fees of about 1.6 percent per year.

Pretax Returns Would Be Higher Outside the 401(k)

Assume an American investor opened an account with Vanguard before moving abroad. They would have direct access to Vanguard's Target Retirement Funds. These are complete portfolios of indexes, wrapped up into single funds. They are the same products offered by The Investment Center's 401(k) plan.

Total costs for Vanguard's Target Retirement 2030 fund, for example, are 0.15 percent per year. The Investment Center tags an additional 1.45 percent fee to cover administrative costs.

In this case, the pretax difference between investing inside the tax‐free vehicle, versus investing in a taxable account, would amount to 1.45 percent per year. If we didn't consider taxes, such a difference would be huge (see Table 6.2).

Table 6.2 $10,000 Invested per Year Annual Returns: 6.55% versus 8.0%

Time Duration Growth at 6.55% per Year Growth at 8.0% per Year
20 years $415,931 $494,229
25 years $631,928 $789,544
30 years $928,556 $1,223,458
35 years $1,335,918 $1,861,021

If the fund averaged a compound annual return of 8 percent (before taxes) the same fund would gain 6.55 percent annually in the Investment Center's Roth 401(k).

But this ignores the benefit of the Roth 401(k)'s tax‐free status. According to Morningstar, taxes deduct about 0.64 percent per year from Vanguard's Target Retirement 2030 fund's pretax gain (based on an average calculation since the fund's inception). This would be a result of dividend tax and short‐term capital gains tax.

Let's assume an additional, estimated long‐term capital gains tax of 15 percent for the taxable portfolio. Such might be the case if an investor liquidated an entire portfolio for a Virgin Galactic spaceship trip. If a taxable portfolio came out 15 percent ahead of a higher cost, tax‐free portfolio, the investor in the taxable portfolio would be better off.

Table 6.3 shows how it would look.

Table 6.3 When Fees Are High, Taxable Portfolios Can Beat Tax‐Free Portfolios

Tax‐Free Account Taxable Account
Pretax Annual Growth Rate 6.55% 8.0%
Estimated Annual Tax Deficit
(As a result of dividend taxes and portfolio turnover)
0% –0.64%
Estimated Post Tax Annual Return 6.55% 7.36%
Does the Taxable Portfolio Come Out 15% Ahead?
Time Duration
20 years $415,931 $457,821 No
+10.07%
25 years $631,928 $715,178 No
+13.17%
30 years $928,556 $1,082,247 Yes
+16.55%
35 years $1,335,918 $1,605,800 Yes
+20.20%

Table 6.3 shows that after 20 years, the lower‐cost taxable account would beat the tax‐free Roth 401(k) by 10.07 percent. This result includes the effects of dividend taxes and short‐term capital gains tax, but it doesn't include long‐term capital gains tax, which would hit the investor upon withdrawal. If the long‐term capital gains tax were 15 percent, the tax‐free Roth 401(k) investor would beat the investor in the lower‐cost taxable account by about 5 percent. That isn't 5 percent per year. It would be a total of 5 percent over 20 years (or 0.25 percent per year).

The tax‐free advantage would be slim over 20 years because the costs of the Roth 401(k) are high. Over a 25‐year duration, the Roth 401(k)'s fees hit even harder. Even after paying dividend and short‐term capital gains taxes every year, the investor in the lower‐cost taxable portfolio comes out 13.17 percent ahead of the investor in the tax‐free Roth 401(k). After the taxable investor pays long‐term capital gains taxes (assuming a rate of 15 percent) the Roth 401(k) investor would beat the investor in the lower‐cost taxable account by about 1.83 percent. Once again, this isn't 1.83 percent per year. It would be a total of 1.83 percent over the 25‐year duration, for a compound annual advantage of 0.09 percent.

Over a period longer than 25 years, the investor in the taxable account would win—even after paying dividend taxes, short‐term capital gains taxes, and long‐term capital gains taxes.

Actual after‐tax performances could be lower or higher than the examples above. Individual tax rates will differ. But because investors can withdraw their Roth 401(k) funds at age 59½, considering these examples, a young international teacher (under the age of 30) might find it more beneficial to invest in a lower‐cost taxable portfolio instead of an international teachers' Roth 401(k).

Fees matter a lot, especially over time. This why American expatriate teachers in a Roth 401(k) might consider seeking professional financial help after they repatriate. By doing so, they might be able to roll over their high‐cost Roth 401(k) to a far lower‐cost Roth IRA. This might reduce their investment fees from about 1.6 percent per year to 0.15 percent per year or less.

Teachers might also be able to roll over their Roth 401(k) into a Roth IRA when they leave their current employer, if their new employer doesn't offer a Roth 401(k). But to roll it over properly, they should seek the guidance of a professional to avoid making mistakes. Such mistakes could be costly.

If, on the other hand, a repatriated teacher keeps their money in a high‐cost Roth 401(k), the tyranny of long‐term fees will likely erode the tax‐free advantage.

When Employers Offer Carrots

Many international schools provide incentives to save. They might offer a matching contribution, up to a designated percentage of an employee's salary. I would like to see employers match a contribution of a worker's savings regardless of the platform chosen. Proof of investment deposits should be all that's required, whether or not an investor uses a financial advisory firm or invests the money on his or her own.

This might create some administrative hassles for the school. But it would help the teachers who don't want their bicycle tires slashed.

Non‐American Teachers: If You Slash Your Bicycle Tire We'll Reward You With A Push

Investing isn't a sprint. It's like a long bicycle trip. The rider faces mountains, valleys, tailwinds and headwinds. Every rider hates flat tires. But imagine somebody saying, “Hey, I can see that you're riding across Switzerland. If you stick a nail in your tire, and agree not to fix it, we'll give you a strong, single‐handed shove every 400 meters.” No sane cyclist would sign up for that. But that's what happens when schools offer bonuses to non‐American teachers for investing in a portfolio of expensive, actively managed mutual funds.

There is, however, a compromise. If investment fees are aligned with Raymond James' or The Investment Center's, financially literate non‐American teachers could do a bit of blending. They could invest the minimum required in the school's sponsored program (to maximize their school's matching contribution) and invest the rest of their savings in a separate portfolio of low‐cost index funds.

Some schools offer hemorrhaging programs, such as those I profiled in Chapter 4. In such cases, teachers shouldn't invest in these firms, no matter what the financial incentive. They should beg their administrations to make a change for the better.

How School Administrators Could Really Boost Savings

If you're reading this book, you're likely interested in financial education. But many expats aren't. Many put their heads in the sand. They don't save as much as they should. They suffer from Expatitis, an unhealthy spending affliction. Those with full‐blown cases of Expatitis would prefer to think about root canals before their financial futures.

Some school administrators wonder how they can help these people. Fortunately, it's easy—if they use behavioral science.

Do Financial Carrots Work?

Many international schools and businesses hope they can encourage their employees to save if they offer free cash incentives. But studies show that doesn't work.

Here's how we know. In the United States, most company 401(k) plans offer a matching contribution. It's free money for workers that enroll in such a plan. But most workers don't bother. Bloomberg's Ben Steverman reports that two‐thirds of Americans aren't adding money to their company's 401(k). That's based on data from the US Consensus Bureau. It uses tax data, which is more reliable than surveys. But here's the good news. Companies that enroll employees automatically see higher 401(k) participation rates.15

Professors Brigitte Madrian and Dennis Shea published “The Power of Suggestion: Inertia in 401(k) Participation and Savings Behavior” for The National Bureau of Economic Research. They examined 401(k) participation rates for new employees in a large US company. The employees received a 50 percent match for money they contributed, up to a total of 6 percent of their salary. In other words, if an employee earned a salary of $50,000 per year, she could earn $1,500 of free money if she contributed $3000 to her company 401(k).

But free money, itself, wasn't a strong incentive. New employee participation rates were just 20 percent after 3 months of employment. That number increased to 65 percent after 36 months. But when new employees had to opt‐out of the 401(k) plan instead of opting‐in, participation rates jumped to 98 percent after just 6 months.16

Researchers Richard H. Thaler and Cass R. Sunstein wrote the New York Times best seller, Nudge: Improving Decisions about Health, Wealth and Happiness. They say people don't refuse free money on purpose. They're just busy. Filling out forms isn't fun. Sometimes, the forms are complicated and overwhelming.17

Too Busy to Pick Up $100,000 or More?

The authors referenced a mind‐blowing example. David Blake is a professor of pension economics at London's Cass Business School. He's also the director of the Pensions Institute. Blake studied 25 UK‐based defined benefit pension plans. In each case, employees didn't have to contribute money. The employer did it for them. The pensions offered retirement money for life if employees signed up. But here's the crazy part. Fifty‐one percent of the employees didn't bother to do it.18

That's why Richard H. Thaler and Shlomo Benartzi recommend that businesses automatically enroll their employees in 401(k) plans. If they want to opt out, they can click that box.

Thaler and Benartzi also introduced a program called Save More Tomorrow. Here's what they learned. If they educated employees on the importance of saving more money, it did little to boost savings. But if the employer simply took more money out of their monthly pay, each time the worker earned a raise, it dramatically boosted savings rates.

The researchers first experimented with a mid‐sized manufacturing firm in 1998. They focused on workers who said they couldn't afford to increase their annual 401(k) contributions. A consultant for the company asked if they would be interested in joining a plan that would increase their savings rates by 3 percent every time they got a raise. Seventy‐eight percent of them agreed. Each time they earned a raise, the company put part of the workers' increased pay into their 401(k).

Before the program began, these employees were saving just 3.5 percent of their income. After three and a half years (and four pay raises) they had almost quadrupled their savings to 13.6 percent of their income.19

In 2015, the Wall Street Journal's Kirsten Grind wrote “Companies to Workers: Start Saving More or We'll Do It for You.” She says companies from Apache Corp. to Google to Credit Suisse Group have initiated the “Save More Tomorrow” approach. Employers increase 401(k) contributions by 1 percent per year, unless employees opt out. But they rarely refuse. That's why they end up saving a lot more money.20

I've met plenty of expats who don't save much money. They don't want to learn how to build a portfolio of low‐cost index funds. In many cases, they're destined to a retirement of poverty. But caring employers can help these people. They can provide automatic investment enrollment plans (as long as they avoid the schemes I reference in chapter 4) while initiating the behavioral science behind “Save More Tomorrow.”

Plenty of expats, however, don't require incentives in order to save their money. They are intrinsically motivated to build solid financial futures. My next chapters show how they can build wealth.

Notes

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