Part II

Managing Variability and Risk


pt_webextra_bw.TIF Check out this book's Cheat Sheet at for a compilation of the most useful mathematical formulas related to operations management.

In this part . . .

check  Find out how to forecast demand for your product or service as accurately as possible so that you don’t waste resources or leave your customers hanging.

check  Get advice on long-term capacity planning that will help to maximize profits and accomplish other company goals.

check  Discover how to balance inventory with customer demand and detemine which inventory management system is right for your business.

check  Understand the importance of planning in operations management and get a look at the tools you can use to plan operations from the top down.

check  Learn how to maintain a strong supply chain, so that you can deliver quality goods and services to your customers whenever they need them.

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