Here are the keys to success in using JAD:
Use an experienced JAD leader to conduct the JAD sessions.
Be sure that an executive sponsor is committed to the JAD process.
Have key participants attend the JAD sessions—full-time.
Hold the workshops off-site, with no telephone and no interruptions. Have participants keep their evenings clear for the duration of the session.
Prepare participants thoroughly; be sure they understand the JAD process and the specific objectives of the JAD session.
Set realistic end-user expectations for the work to be done after JAD design.
Follow up JAD design with an incremental lifecycle model.
To succeed in using JAD for the first time, try to use it on a project that would normally take 12 to 18 staff months of effort in an applications area that is well-understood and not controversial.
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