Keys to Success in Using JAD

Here are the keys to success in using JAD:

  • Use an experienced JAD leader to conduct the JAD sessions.

  • Be sure that an executive sponsor is committed to the JAD process.

  • Have key participants attend the JAD sessions—full-time.

  • Hold the workshops off-site, with no telephone and no interruptions. Have participants keep their evenings clear for the duration of the session.

  • Prepare participants thoroughly; be sure they understand the JAD process and the specific objectives of the JAD session.

  • Set realistic end-user expectations for the work to be done after JAD design.

  • Follow up JAD design with an incremental lifecycle model.

To succeed in using JAD for the first time, try to use it on a project that would normally take 12 to 18 staff months of effort in an applications area that is well-understood and not controversial.

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