ACKNOWLEDGMENTS
A book like this one demands plenty of diverse examples to make it meaningful. I could not have written the book without the lesson samples generously provided by many instructional colleagues. Here is a list of contributors and the examples they provided:
Contributor | Organization | Example(s) |
Dale Bambrick | Raytheon Professional Services | Automotive troubleshooting Optical lab |
Andrew Corbett | Veterinary Information Network | Cat anesthesia Dog blood loss |
Gary Klein | Klein Associates | Cognitive task analysis example |
Susanne Lajoie | McGill University | Bioworld |
Nancy Michael | Moody’s Analytics | Bank loan underwriter lesson |
Mark A. Palmer | Mapgraphs | Graphic design for Bridezilla and pharmaceutical sales |
Sharon Sloane | WILL Interactive | Gator 6 Beyond the Front |
Carol Wideman | VCOM 3D | Customer service demonstration |
What you are about to read is clearer and better organized thanks to the advice of reviewers who dedicated the time to read through an unedited manuscript and make detailed and helpful suggestions for improvement. My thanks to:
Reviewers
Editors
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