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by Dorothy E Leidner, Robert D. Galliers
Strategic Information Management, 3rd Edition
Front Cover
Half Title
Title Page
Copyright
Contents
List of contributors
Preface
Introduction: The Emergence of Information Technology as a Strategic Issue
1 Developments in the Application of Information Technology in Business
Part One: Information Systems Strategy
2 The Evolving Information Systems Strategy
3 Information Strategy
4 The Information Technology and Management Infrastructure Strategy
5 Change Management Strategy
Part Two: Information Systems Planning
6 Information Systems Plans in Context: A Global Perspective
7 Approaches to Information Systems Planning
8 The Information Systems Planning Process
9 Evaluating the Outcomes of Information Systems Plans
Part Three: The Information Systems Strategy–Business Strategy Relationship
10 Measuring the Information Systems–Business Strategy Relationship
11 Information Systems–Business Strategy Alignment
12 Strategies in Response to the Potential of Electronic Commerce
13 The Strategic Potential of the Internet
14 Evaluating the Impact of IT on the Organization
Part Four: Information Systems Strategy and the Organizational Environment
15 The Information Technology–Organizational Design Relationship
16 Information Technology and Organizational Decision Making
17 The Information Technology–Organizational Culture Relationship
18 Information Systems and Organizational Learning
19 Information Technology and Customer Service
20 Information Technology and Organizational Performance
Author index
Subject index
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