38 THE GAME PRODUCTION HANDBOOK, 2/E
campaign around the game’s features, story, and gameplay experience that
entices players to buy the game. To be most effective, marketing should be in-
volved with the game during pre-production. This involvement gives them the
opportunity to suggest features and other ways to make the game more market-
able. For example, they might suggest using licensed music from a popular band,
casting celebrity voices, or adding some unique new gameplay features.
Public relations (PR) is responsible for generating publicity for the game
through websites, magazines, and television spots. This process includes set-
ting up interviews with the development team and organizing press tours for
the game. In addition, they create unique publicity events to get players asking
questions about the game. Marketing and public relations work together closely
to ensure that they are both presenting a unified vision of the game to the tar-
get audience. Please refer to Chapter 13, “Marketing and Public Relations,” for
more information.
Creative Services
Creative services works closely with the marketing department to create the
packaging and manual for the game. After the look and feel of the packaging is
decided, creative services generates the necessary assets, creates the final layout,
and coordinates the printing of all the materials.
Because the producer is more familiar with the game than someone in the
creative services department, the producer is expected to provide the manual
text, screenshots, and other game assets for the printed materials. See Chapter 13,
“Marketing and Public Relations,” for more information on the process for cre-
ating the packaging and manual.
Sales
The sales department is responsible for selling the game to retail stores, such as
Wal-Mart, EB Games, and Best Buy, as well as on-line providers, such as IGN’s
Direct2Drive. They also determine whether special editions of the game can be
created to increase sales. For example, a special edition of the game may be created
that includes game-related merchandise, a strategy guide, and other premiums.
2.9 CHAPTER SUMMARY
With so many people involved in creating games, the producer must understand
everyone’s roles and responsibilities on the team. This chapter presented general
overviews of the production, art, engineering, design, testing, and corporate
roles on a team and briefly discussed the background and training necessary for
these roles.