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by Michael Useem, Jitendra Singh, Harbir Singh, Peter Cappelli
The India Way: How India's Top Business Leaders Are Revolutionizing Management
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Copyright Page
Table of Contents
CHAPTER ONE - Indian Business Rising
The India Way
Why It Matters
Who We Interviewed
“We Think in English and Act in Indian”
The Promise of the Book
CHAPTER TWO - The Way to the India Way
The Pre-1991 Business Context
Stifling Regulation, Little Capital
The Reforms of 1991
At the Center of the Reforms
Kindling Indian Entrepreneurship
Government and Business, Not Government Versus Business
Private Enterprise, Public Purpose
Counterpoint
The Indian Ethic and the Spirit of Capitalism
CHAPTER THREE - Managing People
Engaging Employees at HCL
Human Resource Priorities
Building Employee Capabilities
Culture and Commitment: We Are Family
Empowering Employees
Summing Up
CHAPTER FOUR - Leading the Enterprise
The Indian Ethic and the Spirit of Capitalism
Improvisation and Adaptability
Broad Mission and Purpose
Transformational Leadership
Leading ICICI Bank
Invented in India
CHAPTER FIVE - Competitive Advantage
Assigning Priorities
Organizational Architecture and Culture
Innovative Structure and Strategy
Bharti Airtel: Reverse Outsourcing for Scale and for Speed
Cognizant: Creative Value Propositions for New Customer Segments
Hindustan Unilever: Architectural Innovation and Creative Value Propositions
From Strategy and Structure to Competitive Advantage
CHAPTER SIX - Company Governance
Riding the Tiger
Ownership and Governance
Values-Based Governance
Socially Responsible Governance
The Ambivalence of Governance
Recruiting Independent Nonexecutive Directors
Convergence of East and West?
Governance at Infosys Technologies
The Distinctiveness of Indian Governance
CHAPTER SEVEN - Learning from the India Way
Contrast with the U.S. Model for Leadership
Contrasting Stockholder-centric Management with Stakeholder Management
Can the India Way Translate Elsewhere?
The India Way As a Guide for Individual Leaders
In Closing
APPENDIX A - Growth of the India Way
APPENDIX B - Indian Business Leader Interviews and Survey
APPENDIX C - Cultural Roots of the India Way
Notes
Bibliography
Acknowledgments
Index
About the Authors
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The India Way
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Copyright Page
The India Way
How India's Top Business Leaders Are Revolutionizing Management
Peter Cappelli
Michael Useem
Harbir Singh
Jitendra Singh
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