Notes
1. Martin Laird, Into the Silent Land (Oxford: Oxford University Press, 2006), 7, 19.
2. Richard L. Byyny, “Cognitive Bias: Recognizing and Managing Our Unconscious Bias,” The Pharos (Winter 2017), 2.
3. The Vegetarian Resource Group, “How Many Adults in America Are Vegetarian or Vegan?” www.vrg.org
4. Ryan Mac, “Professor Billionaire: The Stanford Academic Who Wrote Google Its First Check,” Forbes.com, August 1, 2012.
1. Mary Beth Steinfeld, MD, “Bonding Is Essential for Normal Human Development,” UC Davis Medical Center, https://www.ucdmc.ucdavis.edu/medicalcenter/healthtips/20100114_infant-bonding.html
2. “Group Dynamics and Behavior,” Understanding and Changing the Social World, https://doi.org/10.24926/8668.2401
3. Prudy Gourgechon, “Empathy Is an Essential Leadership Skill—And There's Nothing Soft About It,” Forbes.com, December 26, 2017.
4. Gourgechon, “Empathy.”
5. Gourgechon, “Empathy.”
6. Yudhijit Bahattacharjee, “The Science of Good and Evil,” National Geographic, January 2018, 131–142.
7. Timothy Gallwey, The Inner Game of Tennis (New York: Random House, 1974), 96–97.
8. Bob Johansen, The New Leadership Literacies (Oakland, CA: Berrett-Koehler, 2017), 34.
9. Christopher Voss, Never Split the Difference (New York: HarperCollins, 2016), various pages.
1. Thomas Sowell, @ThomasSowell, Twitter, November 24, 2017.
2. Daniel Kahneman, Thinking, Fast and Slow (New York: Farrar, Straus and Giroux, 2011), 417.
3. Thomas Sowell, @ThomasSowell, Twitter, September 28, 2015.
4. Bryce Hoffman, American Icon: Alan Mulally and the Fight to Save Ford Motor Company (New York: Crown Business, 2012), 124–125.
5. Alan Mulally on The Marshall Goldsmith Thinkers 50 Video Blog, January 8, 2018, http://thinkers50.com/sharing/marshall-goldsmith-video-blog/
1. Marshall Goldsmith, “Lessons I Learned from the Father of Modern Management, Peter Drucker,” MarshallGoldsmith.com
2. This approach is from Joth Ricci, serial CEO/president, and builder of successful organizations including Stumptown Coffee, interview, January 4, 2018.
3. Lewis Howes, “10 Lessons for Entrepreneurs from Coach John Wooden,” Forbes.com, October 19, 2012.
4. Carolyn Wood, Tough Girl (Portland, OR: White Pine Press, 2016).
5. Larry Pexton, interview, March 7, 2018.
6. Don Peppers, “The Downside of Six Sigma,” LinkedIn.com, May 5, 2016,
7. Geoff Colvin, “How Intuit Reinvents Itself,” Fortune.com, October 20, 2017, 79ff.
1. Jon Cooper, “Top 50 Quotes from Bear Bryant,” SaturdayDownSouth.com.
2. Claudia Kalb, “What Makes a Genius?” National Geographic, May 2017, 54.
1. Voss, Never Split the Difference, 17.
2. Johansen, The New Leadership Literacies, 34.
3. Sue Vorenberg, “A Conductor of All Things Business,” Portland Business Journal, April 21, 2017, 27.
4. Scott Showalter, interview, November 10, 2017.
5. Bruce Cazenave, interview, December 15, 2017.
1. Ty Kiisel, “82 Percent of People Don't Trust the Boss to Tell the Truth,” Forbes.com, January, 30, 2013.
2. Ty Kiisel, “65 Percent of Americans Choose a Better Boss Over a Raise—Here's Why,” Forbes.com, October 16, 2012.
3. Tom Junod, “Can You Say . . . Here?” Esquire.com, April 6, 2017 (Originally published in Esquire, November 1998).
4. Oren Harari, “Quotations from Chairman Powell: A Leadership Primer,” www.govleaders.org
5. Joth Ricci, interview, January 4, 2018.
6. Sally French, “People Waited in Line 5 Hours for Disney's 5-Minute Frozen Ride,” MarketWatch.com, June 28, 2016.
1. Benjamine Tregoe and John Zimmerman, Top Management Strategy (New York: Simon & Schuster, 1980), 43.
2. Ibid.
3. Sarah Vowell, “A University of, by and for the People,” Sunday Review, New York Times, February 15, 2018.
4. Salt and Straw, https://saltandstraw.com/flavors/#portland
5. Julia Reed, “The Gospel According to Oprah,” Wall Street Journal Magazine, February 12, 2018.
1. Anna Wilde Matthews, Emily Glazer, and Laura Stevens, “Triple Threat: Amazon, Berkshire, JP Morgan Rattle Health-Care Firms,” Wall Street Journal, January 30, 2018, 1ff.
2. Dylan Walsh, “Look Beyond ‘Culture Fit’ When Hiring,” Insights by Stanford Business, www.gsb.stanford.edu, February 1, 2018.
3. Walsh, “Hiring.”
4. LeanIn.org, “4 Things All Mentors and Mentees Should Know,” www.LeanIn.org/tips/mentorship
5. Robbie Whelan, “Billionaire Carlos Slim Gets Schooled by an Old Pupil,” Wall Street Journal, January 30, 2018, A1.
6. Ken Blanchard and Spencer Johnson, The One Minute Manager (New York: HarperCollins, 1981), 44.
7. P. G. Bell, M. J. Furber, K. A. Van Someren, A. Antón-Solanas, and J. Swart, “The Physiological Profile of a Multiple Tour de France Winning Cyclist,” Medicine & Science in Sports & Exercise, 49(1):115–123.
8. Alex Hutchinson, “The Mental Tricks of Athletic Endurance,” Wall Street Journal, February 6, 2018, C2.
1. Bookshelf, Wall Street Journal, March 3, 2018, C8.
2. Mark Simmons, “Bill Gates, Warren Buffet, and Oprah All Use the 5-Hour Rule—Here's How It Works,” BusinessInsider.com, July 10, 2017.
3. John Wooden and Jay Carty, Coach Wooden's Pyramid of Success (Ada, MI: Revell, 2005), 58.
4. Yudhijit Bhattacharjee, “Epic Migrations,” National Geographic, March 2018, 42–51.
5. J. Francis Wolfe, “Top 15 Athletes Who Literally Get Sick Before Games,” TheSportster.com, February 24, 2017.
6. Johansen, The New Leadership Literacies, 34.
7. Kahneman, Thinking, Fast and Slow, 417.
8. Robert MacLellan, interview, March 1, 2018.
9. Sam Parr, “How the Bonobos Founder Went from ‘Insufficient ATM Funds’ to Over $100 Million in Revenue,” The Hustle, Hustle.com, February 25, 2016.
10. Janice Kaplan and Barnaby Marsh, “To Be Successful, Make Your Own Luck,” Wall Street Journal, March 4, 2018, C3.
11. Kaplan and Marsh, “To Be Successful,” C3.