CONTENTS
Chapter 1 How Difficult Are You?
Chapter 2 Stop, Look, and Listen
Chapter 3 Maximizing Your Power
Chapter 4 It's Not (Always) Personal—It's (Often) Business
Chapter 5 Planning Your Strategy
Chapter 6 Working with Difficult Superiors
Chapter 7 Working with Difficult Subordinates
Chapter 8 Corporate Culture and Difficult People
Chapter 15 Extremely Competitive
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