Chapter 1:
Writing to the Point
Chapter 2:
Getting Started: Stop Staring and Start Writing
Chapter 3:
It’s Not About You: Writing for Your Reader
Chapter 4:
The Right Package: Organizing and Evaluating Information
Chapter 5:
Don’t Obfuscate: Writing With Clarity and Precision
Chapter 6:
Leave Out the Commercials: Let the Sentences Sell the Message
Chapter 7:
Who Do You Think You Are? Tone and Style
Chapter 8:
Last Restroom for 300 Miles: Editing for Content and Structure
Chapter 9:
Don’t Trust the Spell-Checker: Proofreading Made Easier
Chapter 10:
E-mail: To Send or Not to Send?
Chapter 11:
Memo, Letter, and Report Guidelines
Chapter 12:
Instructions, Presentations, Proposals, and Resumes
Appendix A:
Business Letter Models
Appendix B:
Guidelines to Punctuation
Appendix C:
Grammar and Usage Review
Appendix D:
Often-Confused Words
Appendix E:
The Correct Use of Prepositions That Follow Certain Words
Appendix H:
Compound Nouns/Words
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