Acknowledgments

We truly thank each other for an outstanding partnership of more than 12 years. During that time, we were lucky enough to become the best of friends. We help each other remember that we always have to continue to grow personally and we can always get better.

Many thanks to our wonderful clients and seminar participants for asking thought-provoking questions and for their active participation. This book was written with them and their colleagues in mind.

We want to acknowledge the work of Shawn Mash, Susan Klein, Paula Zeitman, and Harriet Whiting for their contributions and fascinating ideas about communication.

We thank and acknowledge our families, especially Benjamin, Samuel, Tim, Luke, Wes, and Nate.