Cover image for Learning Through Knowledge Management

Learning Through Knowledge Management

Author Ann E Loh , Kwang Kok Lim , Pervaiz K. Ahmed
Release Date: 2007/06/01
ISBN: 9780750647106
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38
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Book Description

'Learning through Knowledge Management' provides an insightful overview of the main issues integrating learning and Knowledge Management. It offers a rich resource of case examples that highlight Knowledge Management in practice.



The text explores and defines learning and Knowledge Management concepts, and deals with the elements that play an important part in determining implementation success in the organization. The chapters present a managerially oriented discussion of the following key areas:

* The role of processes in managing knowledge
* The behavioural side of Knowledge Management
* Leadership reflexes for knowledge management success
* The key features of Information Technology required for Knowledge Management
* The future of Knowledge Management as part of organization management.

There are many case studies which include:
British Airways
BP Amoco
Ford
Hewlett Packard
Xerox
Swedish Police
IBM

The case studies encompass a diverse and broad range of sectors, maturity of practice, problems and approaches to Knowledge Management.

Table of Contents

  1. Front Cover
  2. Half Title
  3. Dedication
  4. Title Page
  5. Copyright
  6. Contents
  7. Preface
  8. Acknowledgements
  9. Authors’ profiles
  10. Part One
    1. 1 Knowledge management and learning for organizations
    2. 2 Process approaches for management of knowledge and learning
    3. 3 Culture for knowledge sharing and transfer
    4. 4 Leadership role in the management of knowledge structures and culture
    5. 5 Measurement and technology
    6. 6 Learning knowledge management imperatives: present into future
  11. Part Two – Case Studies
    1. 7 British Airways
    2. 8 BP Amoco
    3. 9 Celemi
    4. 10 Chevron
    5. 11 CMG
    6. 12 Ford
    7. 13 Hewlett-Packard
    8. 14 Honda
    9. 15 IBM
    10. 16 ICL
    11. 17 Lucent Technologies
    12. 18 Monsanto
    13. 19 Pacific Western Airlines
    14. 20 The Post Office
    15. 21 Quidnunc
    16. 22 Singapore Airlines
    17. 23 Swedish National Crime Intelligence
    18. 24 Xerox
  12. References and further reading
  13. Case study references
  14. Index
3.144.15.43