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by Ann E Loh, Kwang Kok Lim, Pervaiz K. Ahmed
Learning Through Knowledge Management
Front Cover
Half Title
Dedication
Title Page
Copyright
Contents
Preface
Acknowledgements
Authors’ profiles
Part One
1 Knowledge management and learning for organizations
2 Process approaches for management of knowledge and learning
3 Culture for knowledge sharing and transfer
4 Leadership role in the management of knowledge structures and culture
5 Measurement and technology
6 Learning knowledge management imperatives: present into future
Part Two – Case Studies
7 British Airways
8 BP Amoco
9 Celemi
10 Chevron
11 CMG
12 Ford
13 Hewlett-Packard
14 Honda
15 IBM
16 ICL
17 Lucent Technologies
18 Monsanto
19 Pacific Western Airlines
20 The Post Office
21 Quidnunc
22 Singapore Airlines
23 Swedish National Crime Intelligence
24 Xerox
References and further reading
Case study references
Index
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Dedication
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Copyright
Learning through Knowledge
Management
Pervaiz K. Ahmed, K. K. Lim and Ann Y. E. Loh
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