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Inside Your Customer's Imagination
Author Chip R. Bell
“Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results.” —Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Ex....
Release Date 2020/09 -
A.G.I.L.E. Thinking Demystified
Author Frank Forte
This book provides the missing link of how to shift mindsets on how to work effectively.The word agile has moved far beyond its original meaning in helping to transform large organizations. We now know that agile is used as the tool to accelerate an organization’s ability....
Release Date 2020/09 -
Adaptable Project Management – A combination of Agile and Project Management for All (PM4A)
Author Colin Bentley
Adaptable Project Management – A combination of Agile and Project Management for All (PM4A) dispels the myth that Agile approaches to project management can only be used for software development. It gives advice on how to combine the benefits of Agile and waterfall projec....
Release Date 2020/08 -
Scaling Scrum Across Modern Enterprises
Author Cecil Rupp , Manjit Singh
Establish business agility in your organization by applying industry-proven scaling strategies from popular Scrum frameworks such as Scrum of Scrums (SoS), Scrum@Scale, Nexus, Large-Scale Scrum (LeSS), Disciplined Agile, and SAFeKey FeaturesLearn how to be Agile at scale ....
Release Date 2020/08 -
SAFe 5.0 Distilled: Achieving Business Agility with the Scaled Agile Framework
Author Richard Knaster , Dean Leffingwell
SAFe® 5.0: The World's Leading Framework for Business Agility"Those who master large-scale software delivery will define the economic landscape of the twenty-first century. SAFe 5.0 is a monumental release that I am convinced will be key in helping countless enterprise o....
Release Date 2020/07 -
Measuring Business Interruption Losses and Other Commercial Damages, 3rd Edition
Author Patrick A. Gaughan
Measure business interruption losses with confidenceYou hope for the best and plan for the worst. It’s your job. But when the unimaginable happens, are you truly prepared for those business interruption losses?Measuring Business Interruption Losses and Other Commercial Da....
Release Date 2020/06 -
Why Smart Companies Are Giving Customers More Data
Author Barbara H. Wixom , Ronny M. Schüritz , Killian Farrell
Companies looking for ways to stand out from their competition can offer customers data products that enhance the product or service the customer originally came looking for. This “data wrapping” technique is an innovative option to increase a product’s value to the custo....
Release Date 2020/05 -
Author Darrell Rig , Sarah Elk , Steve Berez
Agile has the power to transform work--but only if it's implemented the right way.For decades business leaders have been painfully aware of a huge chasm: They aspire to create nimble, flexible enterprises. But their day-to-day reality is silos, sluggish processes, and st....
Release Date 2020/05 -
97 Things Every Scrum Practitioner Should Know
Author Gunther Verheyen
Improve your understanding of Scrum through the proven experience and collected wisdom of experts around the world. Based on real-life experiences, the 97 essays in this unique book provide a wealth of knowledge and expertise from established practitioners who have dealt ....
Release Date 2020/04 -
Author Jonathan Rasmusson
Today's tech unicorns develop software differently. They've developed a way of working that lets them scale like an enterprise while working like a startup. These techniques can be learned. This book takes you behind the scenes and shows you how companies like Google, F....
Release Date 2020/03 -
Stop Listening to the Customer
Author Adam Ferrier , Jen Flemming
Don't let the customer get between you and building a strong valued brandIf you want to stand out from the crowd, develop a clear and consistent brand voice, and ultimately build a fruitful business – listen to your brand. Stop Listening to the Customer offers insights i....
Release Date 2020/02 -
Accelerating Modernization with Agile Integration
Author Vasfi Gucer , Ulas Cubuk , Tony Curcio , Timothy Quigly , Shishir Narain , Nick Glowa
The organization pursuing digital transformation must embrace new ways to use and deploy integration technologies, so they can move quickly in a manner appropriate to the goals of multicloud, decentralization, and microservices. The integration layer must transform....
Release Date 2020/02 -
Yes, You Can Do This! How Women Start Up, Scale Up, and Build The Life They Want
Author Claudia Reuter
How women can "lean in" to entrepreneurship to create the life they want! Claudia Reuter left a promising corporate career to raise her two young children but realized, when re-entering the workforce, that the gap in her resume looked like a gap in ambition—not a purposef....
Release Date 2020/02 -
The Influential Product Manager
Author Ken Sandy
This book is a comprehensive and practical guide to the core skills, activities, and behaviors that are required of product managers in modern technology companies. Product management is one of the fastest growing and most sought-after roles by job seekers an....
Release Date 2020/01 -
Author Ryan Ripley , Todd Miller
A Scrum Master's work is never done. The Development team needs your support, the Product Owner is often lost in the complexities of agile product management, and your managers and stakeholders need to know what will be done, by when, and for how much. Learn how experien....
Release Date 2020/01 -
Author Taiichi Ohno
In this classic text, Taiichi Ohno--inventor of the Toyota Production System and Lean manufacturing--shares the genius that sets him apart as one of the most disciplined and creative thinkers of our time. Combining his candid insights with a rigorous analysis....
Release Date 2019/12 -
Author Chris Adlard , Daniel Bausor , Dan Steinman
How organisations can drive growth in the Customer EconomyThe Digital Revolution has changed the business landscape in remarkable ways and will continue to do so. Organisations across industries and around the world are being disrupted and digitised at increasing pace – p....
Release Date 2019/12 -
Author Charles Waghmare
Build, enrich, and transform customer experience using SharePoint Online. This book will discuss different SharePoint Online approaches that you can use to enhance customer experience, including digital portals, enterprise content management, Microsoft Teams and mu....
Release Date 2019/12 -
The Experience Economy, With a New Preface by the Authors
Author James H. Gilmore , B. Joseph Pine II
Time is limited. Attention is scarce. Are you engaging your customers?Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral?Welcome to the Experience Economy, where bu....
Release Date 2019/12 -
Author Paul Rissen
Improving your craft is a key skill for product and user experience professionals working in the digital era. There are many established methods of product development to inspire and focus teams—Sprint, Lean, Agile, Kanban—all of which focus on solutions to custome....
Release Date 2019/11 -
Author Andrew Stellman
The most common Agile framework for project management and product delivery today is Scrum. If you combine Scrum with Kanban—an Agile method for process improvement and workflow management—you get Scrumban: a project management/product delivery tool that features p....
Release Date 2019/11 -
Author Simon Reindl , Stephanie Ockerman
“Our job as Scrum professionals is to continually improve our ability to use Scrum to deliver products and services that help customers achieve valuable outcomes. This book will help you to improve your ability to apply Scrum.”—From the Foreword by Ken Schwaber, co....
Release Date 2019/10 -
Author Robert C. Martin
Agile Values and Principles for a New Generation“In the journey to all things Agile, Uncle Bob has been there, done that, and has the both the t-shirt and the scars to show for it. This delightful book is part history, part personal stories, and all wisdom. If you ....
Release Date 2019/10 -
Author Jean Dahl
Companies from startups to corporate giants face massive amounts of disruption today. Now more than ever, organizations need nimble and responsive leaders who know how to exploit the opportunities that change brings. In this insightful book, Jean Dahl, a senior exe....
Release Date 2019/10 -
Agile Leadership Toolkit: Learning to Thrive with Self-Managing Teams
Author Peter Koning
Practical, Proven Tools for Leading and Empowering High-Performing Agile TeamsA leader is like a farmer, who doesn't grow crops by pulling them but instead creates the perfect environment for the crops to grow and thrive.If you lead in organizations that have adop....
Release Date 2019/09 -
Author Allan Kelly
Every product owner faces a complex and unique set of challenges within their team. This provides each individual the opportunity to fill the role with different ambitions, skills, and insights. Your product ownership journey can take a variety of paths, and The Ar....
Release Date 2019/09