LIST OF FIGURES

Figure 1: CBRN terrorist attacks from 1974-2018

Figure 2: SARS, MERS and COVID-19 statistical comparison

Figure 3: Business Continuity and the Pandemic Threat – Potentially the biggest survival challenge facing organisations

Figure 4: There’s going to be a pandemic – you’re having a laugh?

Figure 5: Hazards, diseases, accidents and societal risks (UK Cabinet Office, 2017, p 9)

Figure 6: Hazards, diseases, accidents and societal risks legend (UK Cabinet Office, 2017, p 9)

Figure 7: Delivering at the BGE

Figure 8: South Korea – Daily new cases 31 December 2021

Figure 9: Hong Kong – Daily new cases 31 December 2021

Figure 10: Taiwan – Daily new cases 31 December 2021

Figure 11: Telephone message cascade approach

Figure 12: Typical three-tier crisis management structure

Figure 13: Pictured wearing a mask that rather appropriately makes ‘A Pointe’ is Anne Jobson, ballet instructor at ‘Ballet for Adults’ in the UK city of Exeter

Figure 14: What a difference a mask can make

Figure 15: Example of unimpeded spread of COVID-19 when R = 2

Figure 16: Sweden’s daily new cases as of 31 December 2021

Figure 17: New Zealand’s first wave COVID-19 statistics, 31 December 2021

Figure 18: Australia’s COVID-19 statistics, 31st December 2021

Figure 19: Unlike New Zealand, Japan has now had five waves

Figure 20: New York – Florida: Daily new case comparison

Figure 21: UK – Daily new case count versus total hospitalised

Figure 22: Your organisation might normally look like this

Figure 23: Absenteeism could reduce your organisation to this

Figure 24: Social distancing could cripple your organisation

Figure 25: IT service management enquiry – Summary

Figure 26: IT service management capability – Breakdown

Figure 27: Granny Hilary reads a bedtime story to George

Figure 28: COVID testing by year-end 2020

Figure 29: Share price behaviour comparison

Figure 30: Debbie Gallimore – Nutritional therapy & wellness therapy

Figure 31: Mustard diner switched to take-outs during lockdown

Figure 32: RESULTS inc Gymnasium

Figure 33: The London Kitchen

Figure 34: Top three cruise corporations share price comparison

Figure 35: The RHS, Ipswich

Figure 36: Just a few of the letters written by RHS pupils

Figure 37: Cottage Grove Primary

Figure 38: Online Lessons

Figure 39: Impromptu Opera perform for Carluccio’s 80th birthday

Figure 40: CAOS Musical Productions – Die Fledermaus, 2008

Figure 41: Musical Director

Figure 42: Virtual Light Opera Company’s ‘The Staykado’

Figure 43: Prison governor ‘Franke’ meets Ida in Die Fledermaus

Figure 44: Gordon Peacock in happier times

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