CONTENTS

Chapter 1: Introduction

Chapter 2: What exactly is a pandemic?

2.1 Known diseases that could cause a pandemic

2.2 Biological warfare and terrorism

Chapter 3: And the origin of the coronavirus was…

Chapter 4: Why did nobody warn us?

4.1 The coronavirus family

4.2 H5N1 2006 and H1N1 2009

4.3 Bill Gates – “The next outbreak? We’re not ready”

4.4 Business Continuity and the Pandemic Threat

4.5 National risk registers

4.6 The fragility of tourism in the face of a pandemic

4.7 Leading virologist warns top corporations

4.8 International Security Expo – December 2019

4.9 So, was anyone really listening to the warnings?

4.10 The pop-up hospitals

4.11 Risk managers criticised

4.12 The final word on global preparedness

Chapter 5: Is it too late to write a pandemic plan?

5.1 Did you have a pandemic plan in place?

Chapter 6: Managing the crisis

6.1 The crisis management leadership profile

6.2 When an organisation’s leader is the crisis

6.3 Who should be on the crisis management team?

6.4 What about a CMT meeting agenda?

Chapter 7: Lockdowns: Saving lives, shattering economies

7.1 Wuhan, China – The world’s first mass lockdown

7.2 Lockdowns, saunas and vodka

7.3 You can’t rob us of our rights and our liberty

7.4 Running a business during lockdown

7.5 Who gets to pay the bill?

Chapter 8: Validating your pandemic plan

8.1 Wave one: Pandemic exercise

8.2 Teaching children by remote learning

8.3 Is your work environment safe?

Chapter 9: Vaccinations – A silver bullet?

Chapter 10: Testing and tracing

10.1 Testing

10.2 Could medical detection dogs help?

10.3 Contact tracing

Chapter 11: It’s an ill wind …

Chapter 12: Case studies

12.1 Business interruption insurance

12.2 Debbie Gallimore – Nutritionist

12.3 A taste of ‘Mustard’

12.4 From a cancelled gin festival to jam making

12.5 RESULTS inc Gymnasium

12.6 From The London Kitchen to COVID testing centre

12.7 From hairdressing to ladies’ lingerie

12.8 The Seed Co-operative, Spalding, Lincolnshire, UK

12.9 Pub desks

12.10 Louis’ Steak House – Hong Kong

12.11 Concentrations of risk

Chapter 13: Impact on education

13.1 The Royal Hospital School, Ipswich, UK

13.2 Cottage Grove School, Portsmouth, UK

13.3 Hangzhou Primary Schools, China

13.4 English Language Schools face a bleak future

13.5 Home schooling

13.6 Traditional university

13.7 Commercial training

13.8 The lost school productions

Chapter 14: Performing arts

14.1 Why singers might be COVID-19 super-spreaders

14.2 Online productions

14.3 Personalised videos on the rise

14.4 Impromptu Opera

14.5 The am-dram scene

Chapter 15: The psychological impact

15.1 The fear factor

15.2 Domestic abuse

Chapter 16: Some personal stories

16.1 Captain Sir Tom Moore

16.2 Sally – An essential shop worker’s story

16.3 Philip’s story

16.4 Elizabeth and Gordon’s story

16.5 ‘Pompey’ in the Community (PiTC)

16.6 Long COVID – Claire and Sarah’s stories

Chapter 17: Time yet for a review?

Chapter 18: Companion book contents

Chapter 19: Summary

Appendix A: Other publications by the author

Appendix B: Useful free resource downloads

Appendix C: Pandemic training

Appendix D: Glossary of terms

Appendix E: Bibliography

Appendix F: Permissions and licences

Appendix G: Useful resources

Further reading

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