“Everything should be made as simple as possible, but not simpler.”
—Albert Einstein
5S Sort, Set in order, Shine, Standardize, Sustain (method in Lean)
ACFC “At the customer, for the customer” projects
ANOVA Analysis of variance
AOP Annual operating plan
ASQ American Society for Quality
BB Black Belt (person leading improvement projects)
BD Big Data
C&E Cause and effect
CAP Change Acceleration Process
CEO Chief Executive Officer
CFO Chief Financial Officer
CIO Chief Information Officer
CIMO Chief Improvement Officer
CMMB Chief Master Black Belt
COO Chief Operating Officer
CQ Commercial quality
CTQ Critical to quality metrics
DFSS Design for Six Sigma
DMADV Define, Measure, Analyze, Design, Verify framework for DFSS
DMAIC Define, Measure, Analyze, Improve, Control framework for breakthrough improvement
DOE Design of experiments
FMEA Failure modes and effects analysis
GAAP Generally Accepted Accounting Practices
GB Green Belt (person applying improvement methods part time)
GE General Electric Corporation
GR&R Gage repeatability and reproducibility (measurement system evaluation)
HIS Holistic improvement system
HR Human resources
IoT Internet of Things
ISO 9000 International Organization for Standards (9000-series quality standards)
IT Information technology
MBB Master Black Belt
MSA Measurement system analysis
P&L Profit and loss
PPM Parts per million
QbD Quality by design
QFD Quality Function Deployment
R&D Research and development
R&R Reward and recognition
RSM Response surface methodology
SE Statistical engineering
SMED Single-minute exchange of dies
SIPOC Process map identifying suppliers, inputs, process steps, outputs, and customers
SOP Standard operating procedures
SPC Statistical process control
TQM Total Quality Management
VOC Voice of the customer
WIP Work in progress
YB Yellow Belt (person trained to participate in improvement projects)
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