Contents
Chapter 1 What Is Lean Integration and Why Is It Important?
Constant Rapid Change and Organizational Agility
Economies of Scale (the Integration Market)
Getting Started: Incremental Implementation without “Boiling the Ocean”
Chapter 2 A Brief History of Lean
Case Study: The Value of Lean in Service Industries
Chapter 3 The Integration Factory
What Is an Integration Factory?
The Integration Factory as an Element of an ICC
How Does the Integration Factory Work?
Integration Factories as Self-Service ICCs
Part II Applying Lean Principles
Chapter 4 Focus on the Customer and Eliminate Waste
Case Study: Waste Elimination at Clicks-and-Bricks
Case Study: Waste Elimination at Big Bank
Focus on the Integration Value Chain
Chapter 5 Continuously Improve
Continuous Learning and Knowledge Management
Case Study: Continuous Improvement at Clicks-and-Bricks
Examples of Empowered Teams in Software
Creating an Empowered Lean Integration Team
Important Practices That Help Enable Empowered Teams
Organizing the Team: Thoughts on Organizational Structures
Case Study: Smith & Nephew—Integrating Lean Principles with Data Quality
Optimize the Whole Rather than Optimize the Parts
What Is “the Whole”? An Introduction to Value Stream Mapping
Selecting Metrics to Optimize the Whole
Chapter 8 Plan for Change and Mass-Customize
Techniques for Enabling Constant Change
Case Study: Using Mass Customization
Chapter 9 Automate Processes and Deliver Fast
Pitfalls of Automation—Building “Stuff” Faster
Automating Processes—Using the Computer to Make Complexity Manageable
Case Study: Automating Processes at Wells Fargo Home Mortgage
Two Areas of Quality: Data Quality and Integration Quality
Case Study: Building Quality In at a Utility Company ICC
Part III Implementation Practices
Chapter 11 Financial Management
Case Study: A “Creating the Wave” Investment Strategy
Case Study: Enterprise Data Warehouse Rationalization Business Case
Chapter 12 Integration Methodology
Case Study in Simplicity: The Architecture of the Web and REST versus SOA
Engagement Services Management
Case Study: Integration Methodology in a Decentralized Enterprise
Chapter 13 Metadata Management
Metadata Scope for Lean Integration
Chapter 14 Information Architecture
Information Architecture Models
Chapter 15 Business Process Management
Case Study: The Post Closing Systems Architecture
Chapter 16 Modeling Management
Service-Oriented Architecture Can Create a New Hairball
Coupling and Cohesion Framework
Navigating the Modeling Layers
Case Study: European Interoperability Framework
Case Study: Object-Relational Mismatch
Chapter 17 Integration Systems
What Is an Integration System?
Law #1: The Whole Is Greater than the Sum of Its Parts
Law #3: There Are No Universal Standards
Law #4: Information Adapts to Meet Local Needs