Endnotes

  1. 1. Fitzgerald, W. (1992). Training versus development. Training & Development, 46, 81–84.

  2. 2. Bartz, D. E., Schwandt, D. R., and Hillman, L. W. (1989). Differences between “T” and “D.” Personnel Administrator, 34, 164–170.

  3. 3. Sullivan, J. (1998, July 20). Why training doesn’t work . . . and what operators better do about it. Nation’s Restaurant News, 32, 54, 138.

  4. 4. Bernardin, H. J., Hagan, C. M., Kane, J. S., and Villanova, P. (1998). Effective performance management: A focus on precision, customers, and situational constraints. In J. W. Smither (Ed.), Performance appraisal: State of the art in practice. San Francisco: Jossey-Bass; Evans, S. (2005, May). Stopping the training drain. Training Journal, 36–39.

  5. 5. Hansson, B. (2006). Company-based determinants of training and the impact of training on company performance: Results from an international survey. Personnel Review, 36, 311–331.

  6. 6. Bassi, L., and McMurrer, D. (2010). Training investment as a driver of stock prices. Training and Development in Australia, 37, 4–5.

  7. 7. Galligano, M. L. (2002, April 12). Employer’s failure to train managers is “extraordinary mistake.” Warrants double damages in age discrimination case. Monday Business Briefing, Report of Mondag Ltd.

  8. 8. Tyler, K. (2005). Do the right thing. HR Magazine, 50, 2.

  9. 9. Ruark, B. E. (2008). The year 2013: Arddie is in, addie is out. T & D, 62, 44–50.

  10. 10. Ibid.

  11. 11. Galvin, T. (2002). The 2002 Training Top 100. Training, 39, 20(6).

  12. 12. Cook, S. (2005, February). Learning needs analysis part 2: Linking learning needs analysis to business. Training Journal, 50.

  13. 13. Goldstein, I. L. (1986). Training in organizations: Needs assessment, development, and evaluation (2nd ed.). Monterey, CA: Brooks-Cole.

  14. 14. Mager, R. F., and Pipe, P. (1984). Analyzing performance problems: Or, you really oughta wanna. Belmont, CA: Lake and Rummler, 1972.

  15. 15. Nowack, K. M. (1991). A true training needs analysis. Training & Development, 45, 69–73; Phillips, J. J. (1983, May). Training programs: A results-oriented model for managing the development of human resources. Personnel, 11–18.

  16. 16. Keller, R. (2008). Make the most of mentoring. Journal of Accountancy, 206, 76–80.

  17. 17. Cabinet Maker 1 FDM. (2011). Teaching the teachers about woodworking practices, 25, 44.

  18. 18. Gupta, U. (1996, January 3). TV seminars and CD-ROMs train workers. Wall Street Journal, B-1, B-8.

  19. 19. Leibs, S. (2002). Class struggle: E-learning technology may be poised to go mainstream. CFO: The Magazine for Senior Executives, 18, 31(2).

  20. 20. Brown, J., Eager, R., and Lawrence, P. (2005). BP refines leadership. Training & Development, 59, 3.

  21. 21. Weeks, S. (2008, May). Make e-learning pay and play. Training & Coaching Today, 17.

  22. 22. Business Wire. (2005, June 21). FATS, Inc. and CMT Solutions launch regional training center for military, law enforcement, and security forces.

  23. 23. Porter, J. (2008, February 8). For cops, in life, shooting is real. McClatchy-Tribune Business News wire feed.

  24. 24. Business Wire. (2005, January 12). Immersion medical upgrades CathSim AccuTouch system.

  25. 25. Business Wire. (2008, April 7). Immersion medical ads knot typing and suturing to laparoscopy VR simulator.

  26. 26. Geber, B. (1990). Simulating reality. Training, 27, 41–46.

  27. 27. Murthy, N. N., Challagalla, G. N., Vincent, L. H., and Shervani, T. A. (2008). The impact of simulation training on call center agent performance: A field-based investigation. Management Science, 54.

  28. 28. Kaplan, A. (2005, April 1). Virtually possible: Treating and preventing psychiatric wounds of war. Psychiatric Times, 1.

  29. 29. Ibid.

  30. 30. Careless, J. (2008). 3-D Virtual Task Trainers. Aircraft Maintenance Technology, 19, 14–17.

  31. 31. Heart Disease Weekly. (2005, January 23). Medical training: Virtual reality training is wave of the future for cardiovascular medicine, 117.

  32. 32. Agry, B. W. (1999). Class is out. US Banker, 109, 52–55.

  33. 33. Gannon, T. (2007). Alternative training. Training, 44, 13.

  34. 34. Patterson, P. A. (1991). Job aids: Quick and effective training. Personnel, 68, 13.

  35. 35. Bell, A., and Smith-Arrants, G. (2008, July 27). Former workers pick up pieces: They moved on with their lives after textile giant closed. McClatchy-Tribune Business News Wire.

  36. 36. Arnold, J. T. (2008). Kicking up cross-training. HRMagazine, 53, 96–99.

  37. 37. Burns, G. (1995). The secrets of team facilitation. Training & Development, 49, 46–52.

  38. 38. Phillips, S. N. (1996). Team training puts fizz in Coke plant’s future. Personnel Journal, 75, 87–92.

  39. 39. Amer, S. (2005). Bam! Teambuilding exercises heat up as groups head into the kitchen. Successful Meetings, 54, 52.

  40. 40. Rosen, B., Furst, S., and Blackburn, R. S. (2008). Training for virtual teams: An investigation of current practices and future trends. Human Resource Management, 45, 229–247.

  41. 41. Ibid.

  42. 42. Wise, R. (1991). The boom in creativity training. Across the Board, 28, 38–42.

  43. 43. Solomon, C. M. (1990). Creativity training. Personnel Journal, 69, 65–71.

  44. 44. Donkin, R. (2008, April 10). Calling all creative types: Hide in the garage. Financial Times, 5.

  45. 45. Training & Development. (2005, May). Good writing is good business. 59, 22.

  46. 46. Damon, N. (2008, February). Counting on reading. Training & Coaching Today, 12.

  47. 47. Training & Coaching Today. (2008, April). Literacy is the government’s problem: Not employers’, 4.

  48. 48. Gillian, F. (1999). White males see diversity’s other side. Workforce, 78, 52–55.

  49. 49. Gordon, J. (2005). Diversity as a business driver. Training, 42, 24–29.

  50. 50. Prince, C. J. (2005). Doing diversity. Chief Executive, 207, 46–49.

  51. 51. Bensimon, H. F. (1994). Crisis and disaster management: Violence in the workplace. Training & Development, 48, 27–32.

  52. 52. Thilmany, J. (2007). Supporting ethical employees. HRMagazine, 52, 105–109.

  53. 53. Beatson, A., Lings, I., and Gudergan, S. P. (2008). Service staff attitudes, organizational practices and performance drivers. Journal of Management & Organization, 14, 168–179.

  54. 54. Kirkpatrick, D. (1998). Evaluating training programs. Berrett-Koehler Publishers: San Francisco.

  55. 55. Densford, L. E. (1999, February). Motorola University: The next 20 years. Corporate University Review.

  56. 56. Edwards, M. R. (1999, February). Measurement as a catalyst for learning. HR Focus, S9–S10.

  57. 57. Wanous, J. P., Reichers, A. E., and Matik, S. D. (1984). Organizational socialization and group development: Toward an integrative perspective. Academy of Management Review, 9, 670–683.

  58. 58. Breaugh, J. A. (1983). Realistic job previews: A critical appraisal and future research directions. Academy of Management Review, 8, 612–623.

  59. 59. Philips, J. M. (1998). Effects of realistic job previews on multiple organizational outcomes: A meta-analysis. Academy of Management Journal, 41, 673–690.

  60. 60. Bragg, A. (1989, September). Is a mentor program in your future? Sales & Marketing Management, 54–63.

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