- Full-Circle Learning MyLabTM: Learning Full Circle for Marketing, Management, Business Communication, Intro to Business, and MIS
- Managing Human Resources
- Managing Human Resources
- Brief Contents
- Contents
- Preface
- PART I Introduction
- CHAPTER 1 Meeting Present and Emerging Strategic Human Resource Challenges
- CHALLENGES
- Human Resource Management: The Challenges
- Planning and Implementing Strategic HR Policies
- The Benefits of Strategic HR Planning
- Encouragement of Proactive Rather than Reactive Behavior
- Explicit Communication of Company Goals
- Stimulation of Critical Thinking and Ongoing Examination of Assumptions
- Identification of Gaps between Current Situation and Future Vision
- Encouragement of Line Managers’ Participation
- Identification of HR Constraints and Opportunities
- Creation of Common Bonds
- The Challenges of Strategic HR Planning
- Maintaining a Competitive Advantage
- Reinforcing Overall Business Strategy
- Avoiding Excessive Concentration on Day-to-Day Problems
- Developing HR Strategies Suited to Unique Organizational Features
- Coping with the Environment
- Securing Management Commitment
- Translating the Strategic Plan into Action
- Combining Intended and Emergent Strategies
- Accommodating Change
- Strategic HR Choices
- The Benefits of Strategic HR Planning
- Selecting HR Strategies to Increase Firm Performance
- The HR Department and Managers: An Important Partnership
- Summary and Conclusions
- Key Terms
- Discussion Questions
- References
- CHAPTER 1 Meeting Present and Emerging Strategic Human Resource Challenges
- PART II The Contexts of Human Resource Management
- CHAPTER 2 Managing Work Flows and Conducting Job Analysis
- CHALLENGES
- Work: The Organizational Perspective
- Work: The Group Perspective
- Work: The Individual Perspective
- Designing Jobs and Conducting Job Analysis
- The Flexible Workforce
- Human Resource Information Systems
- Summary and Conclusions
- Key Terms
- Discussion Questions
- CHAPTER 3 Understanding Equal Opportunity and the Legal Environment
- CHALLENGES
- Why Understanding the Legal Environment Is Important
- Challenges to Legal Compliance
- Equal Employment Opportunity Laws
- EEO Enforcement and Compliance
- Other Important Laws
- Avoiding Pitfalls in EEO
- Summary and Conclusions
- Key Terms
- Discussion Questions
- APPENDIX TO CHAPTER 3 Human Resource Legislation Discussed in This Text
- CHAPTER 4 Managing Diversity
- CHALLENGES
- What Is Diversity?
- Challenges in Managing Employee Diversity
- Diversity in Organizations
- Improving the Management of Diversity
- Creating an Inclusive Organizational Culture
- Top-Management Commitment to Valuing Diversity
- Appraising and Rewarding Managers for Good Diversity Practices
- Diversity Training Programs
- Support Groups
- Accommodation of Family Needs
- Senior Mentoring Programs
- Apprenticeships
- Communication Standards
- Diversity Audits
- Management Responsibility and Accountability
- Some Warnings
- Summary and Conclusions
- Key Terms
- Discussion Questions
- CHAPTER 2 Managing Work Flows and Conducting Job Analysis
- PART III Staffing
- CHAPTER 5 Recruiting and Selecting Employees
- CHALLENGES
- Human Resource Supply and Demand
- The Hiring Process
- Challenges in the Hiring Process
- Meeting the Challenge of Effective Staffing
- Selection
- Legal Issues in Staffing
- Summary and Conclusions
- Key Terms
- Discussion Questions
- CHAPTER 6 Managing Employee Separations, Downsizing, and Outplacement
- CHAPTER 5 Recruiting and Selecting Employees
- PART IV Employee Development
- CHAPTER 7 Appraising and Managing Performance
- CHAPTER 8 Training the Workforce
- CHALLENGES
- Key Training Issues
- Training Versus Development
- Challenges in Training
- Managing the Training Process
- A Special Case: Orientation and Socialization
- Summary and Conclusions
- Key Terms
- Discussion Questions
- CHAPTER 9 Developing Careers
- PART V Compensation
- CHAPTER 10 Managing Compensation
- CHALLENGES
- What Is Compensation?
- Designing a Compensation System
- Job Versus Individual Pay
- Compensation Tools
- Job-Based Compensation Plans
- Skill-Based Compensation Plans
- Special Compensation Issues in Small Firms
- The Legal Environment and Pay System Governance
- Summary and Conclusions
- Key Terms
- Discussion Questions
- CHAPTER 11 Rewarding Performance
- CHALLENGES
- Pay for Performance: The Challenges
- Meeting the Challenges of Pay-for-Performance Systems
- Develop a Complementary Relationship Between Extrinsic and Intrinsic Rewards
- Link Pay and Performance Appropriately
- Use Pay for Performance as Part of a Broader HRM System
- Build Employee Trust
- Promote the Belief That Performance Makes a Difference
- Use Multiple Layers of Rewards
- Increase Employee Involvement
- Stress the Importance of Acting Ethically
- Use Motivation and Nonfinancial Incentives
- Types of Pay-for-Performance Plans
- Designing Pay-for-Performance Plans for Executives and Salespeople
- Summary and Conclusions
- Key Terms
- Discussion Questions
- References
- CHAPTER 12 Designing and Administering Benefits
- CHAPTER 10 Managing Compensation
- PART VI Governance
- CHAPTER 13 Developing Employee Relations
- CHALLENGES
- The Roles of the Manager and the Employee Relations Specialist
- Developing Employee Communications
- Encouraging Effective Communications
- Employee Recognition Programs
- Summary and Conclusions
- Key Terms
- Discussion Questions
- CHAPTER 14 Respecting Employee Rights and Managing Discipline
- CHAPTER 15 Working with Organized Labor
- CHALLENGES
- Why Do Employees Join Unions?
- Labor Relations and the Legal Environment
- Labor Relations in the United States
- Labor Relations in Other Countries
- Labor Relations Strategy
- Managing the Labor Relations Process
- The Impact of Unions on Human Resource Management
- Summary and Conclusions
- Key Terms
- Discussion Questions
- CHAPTER 16 Managing Workplace Safety and Health
- CHAPTER 17 International HRM Challenge
- CHALLENGES
- The Stages of International Involvement
- Determining the Mix of Host-Country and Expatriate Employees
- The Challenges of Expatriate Assignments
- Effectively Managing Expatriate Assignments with HRM Policies and Practices
- Developing HRM Policies in a Global Context
- Human Resources Management and Exporting Firms
- Summary and Conclusions
- Key Terms
- Discussion Questions
- CHAPTER 13 Developing Employee Relations
- Appendix
- Concise Dictionary of HR Terminology
- Company, Name, and Product Index
- Subject Index
- Pearson’s MyLab™
Q
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