Ability, 19, 156

Ability tests, 165–166

Absenteeism, 450

Absolute judgment appraisal format, 208–209

Accountability, 141

Actor/observer bias, 223

ADA. See Americans with Disabilities Act (ADA)of 1990

ADA Amendments Act (ADAAA) of 2008, 96

Adaptive skills, 97

ADEA (Age Discrimination in Employment Act) of 1967, 87, 95–96, 173

Adverse impact, 88

Affirmative action

• court cases involving, 101–102

• employee diversity management vs., 120

• explanation of, 85, 173–174

• resentment related to, 125–126

• in various countries, 102–103

Affirmative action plans, 101–103

Affordable Care Act, insurance costs for unhealthy lifestyle, 15

African Americans, 6, 126–127

Age Discrimination in Employment Act (ADEA) of 1967, 87, 95–96, 173

Agency shop clause, 468

Agreeableness, 166

AIDS/HIV, 510–513

Albemarle Paper Company v. Moody, 89

Alcohol use/abuse, 454

Alternative dispute resolution, 106

Americans with Disabilities Act (ADA) of 1990

• essential functions and, 97

• individuals with disabilities and, 96–97

• legal challenges to, 146–147

• overview, 87

• reasonable accommodation and, 58, 98, 451–452

• requirements of, 85, 96, 128–129, 173, 451–452, 510–511

• unintended consequences, 86

American universities moving overseas, 561–562

Analogies, 250

Appeals procedures, 414–415

Apprenticeships, 141, 244

Arbitration, 489

Asian Americans

• profile of, 127–128

• statistics for, 6, 127–128

Assessment centers, 169–170, 269

Attendance, 450–451

Attrition, 192

Audiovisual communication, 406

Automobile safety issues, 529–530

Avoidable voluntary separation, 186

Awards, 335