Index
60/80 scale, 190
360 degree appraisal, 74, 200–1
Abbott, J, 108
Accreditation for Social Services Experience and Training (ASSET) programme, 103
Accreditation of prior learning (APL), 93–4, 97
Achievement cultures, 16
Action Programme for Social Policy (1974), 244
Activists, 64
Adjournments, collective bargaining, 121
Adler, NJ, 263
Advertising for staff, 25–7, 160, 162
Advisory, Conciliation and Arbitration Service (ACAS)
Akita, J, 254
Amalgamated Engineering and Electrical Union (AEEU), 124
Anastasi, A, 54
Anderson, A, 108
Anglo-Dutch model of management development, 235
Annet, J, 76
Annual hours schemes, 116
Ansoff, HI, 19
Ante-natal care, 144
Apprentices, 51
Arab countries
Argyris, Chris, 79
Arkin, A, 34
Armstrong, R, 126
Arthuis, J, 254
Arvey, R, 55
ASEAN Free Trade Association (AFTA), 246
Asia Pacific Economic Cooperation (APEC), 246
Assessment phase, training, 66, 67–8
ASSET programme, 103
Association of Southeast Asian Nations (ASEAN), 246
AT&T, 51
Atari, 14
Athos, A, 4
Atkinson, G, 126
Attachments, job, 71
Attainment tests, 47
Attitude surveys, 87
Attitudinal structuring, 119
B&Q, 164
Bach, S, 125
Bain, GS, 125
Bain,P, 126
Balanced score cards, 201
Balance sheet approach, expatriate rewards, 238–42, 252
Bambang Walujo Hidajat, 255
Barber, L, 108
Barham, K, 250
Barker, D, 108
Barnes, L, 91
Barrett, B, 157
Bartolome, F, 250
Bassett, P, 125
Batstone, E, 126
Beckhard, R.91
Behaviourally Anchored Rating Scales (BARS), 199
Bennett, ML, 264
Bennis. WG. 91
Benson, J, 126
Besner, P, 252
Bhatt, B.251
Bird, M, 76
Birdwhistell, R, 252
Black, JS, 250
Blake, RR, 91
Blue Circle, 116
Blumberg, A, 91
Bolton, M, 253
Bonuses, 179, 190, 192, 196,237
Boraston, I, 126
Boston Consulting Group, 6
Bournois, F, 249. 250
Bowers, DG, 91
Breach of employment contracts, 138
Breach of statutory duty, 145
Brewster, C, 19. 125, 126, 250, 253, 255
Bribes, 228
Briggs, P, 255
Briscoe, G, 75
British Airways, 24
British-American Tobacco, 87
British Gas, 170
British Petroleum (BP), 170. 235
British Steel Strip Products, 115
Brough, I, 126
Brown, W, 125
Brunstein, I, 254
Bruyere, S, 171
Buckingham, GD, 91
Budget system, expatriate rewards, 238
Bureaucratic structure, 9, 198
Burns, R, 19
Burns, T, 90
Business process re-engineering (BPR), 12
Butler, PF, 19
Cable and Wireless, 237
Callen, A, 54
Calori, R, 253
Campbell, DC, 254
Campion, J, 55
Cannell, M, 205
Cappelli, P, 255
Care Sector Consortium, 104
Carlisle, J, 126
Cars, company, 196
Case law, 129
Cassidy, J, 171
Caterpillar, 14
Caulkin, S, 109
Central Arbitration Committee (CAC), 131, 141, 156
Centralisation, 210
Centralised collective bargaining, 117
Centre for International Briefing, 232
Certification Officers, 153
Champy, J, 19
Chandler, AD, 19
Cherns, AB, 90
Child, J, 232
Chilling effect, 123
China
culture, 224
Chua Bee-Leng, 252
City and Guilds standards, 203
Civil law, 130
Clark, PA, 91
Classification approach, job evaluation, 186
Clyne, S, 109
Coch, L, 91
Collective bargaining, 114
Collective Redundancies and Transfer of Undertakings (Protection of Employment) (Amendment) Regulations 1995, 130
Collectivism, 221
Commission for Racial Equality (CRE), 160, 165,171–2
Commission on Industrial Relations, 125
Commitment-based HRM systems, 2–3
Common law, 127, 130–1, 132, 137–9
Competence-based interviews, 52
Compulsory competitive tendering (CCT), 117
Computer aided learning, 71
Computerised personnel information systems (CPIS), 17–18
Concept, Brand and Contents approach, 220
Conciliation, 122
Concurrent validity, selection methods, 37, 38
Confucian dynamism, 221
Consensus method, job evaluation, 188
Consistency, selection methods, 45
Constable, J, 74
Construct-related validity, selection methods, 40,44
Consultation, dismissals, 153
Content-related validity, selection methods, 37, 44–5, 46
Continuous professional development (CPD), 71,96, 100, 102, 106
Contracts of employment, 28
international HRM, 236
legal issues
Control-based HRM systems, 2–3
Control of Substances Hazardous to Health (COSHH) Regulations 1994, 146
Control theory, 181
Conway, MA, 250
Cooper, R, 182
Core competencies, 203
Corporate transferees, see Expatriates
Correlation, selection methods, 40–4
Cost-benefit analysis, training, 73
Costs
Counsellor role, consultants, 81
Courtaulds, 117
Court of Appeal, 129, 130, 138
Coussey, M, 171
Coyle, B, 55
Criminal offences, ’spent’, 136
Criterion-related validity, selection methods, 37–40, 44, 45–6
Cross, M, 205
Crown Court, 129
Crown Prosecution Service, 129
Dahmus, S, 108
Daly, A, 75
Davis, LE, 90
Deal, TE, 19
Decentralisation, 11,117–18, 210, 243
Decision-making, strategic, 7
Délocalisation, 243
Demographic change, 24
Department of Education and Science, 74
Department of Employment, 74, 75, 76
Department of Trade and Industry, 75
Deregulation, legal system, 129
Derr,CB,251
Desatnick, RL.2251
Design phase, training, 66, 67, 69–72
Devine, M, 250
De Woot, P, 253
Dexterity tests, 49
Diagrammatic ability tests, 48
Dickens, L, 126
Dickson, WG, 91
Dienesch,R, 109
Digman, LA, 75
Direct discrimination, 161
Acquired Rights, 129
Dismissal, 149
Manual Handling Operations Regulations 1992, 146–7
Occupational health and safety, 146, 147, 155
Parental Leave, 144
Proof of an Employment Relationship, 135
Protection of Pregnant Workers, 144
Protection of Young People at Work, 134
Working Time, 245
Direct Labour Organisations (DLOs), 117
Directors, female, 161
Disability Discrimination Act 1995, 138, 142
Disabled people, 138, 139, 142, 160–1, 163—4
Disciplinary Practice and Procedures in Employment, 128
Discrimination, 139–42, 159, 161–2, 189
see also Equal opportunities
Disney, R, 126
Distributive bargaining, 119
Divisionalisation, 12
Dobson, P, 91
Dockery, A, 254
Donleavy, G, 252
Dowling, PJ, 254
Downey, R, 54
Downsizing, 29
Dress codes, 140
Drucker, P, 4
Dryden, G, 171
Dunbar, E, 253
Dunnette, MD, 75
Easterby-Smith, M, 76
Edward, E, 205
Edwards, PK, 126
Effective worker standard (EWS), 189
Ekman, P, 253
Electronic point of scale (EPOS), 14
Emery, FE, 182
Employee relations, 113
Employee relations — continued
Employers’ Liability (Compulsory Insurance) Act 1969, 145
Employment Act 1989, 162
Employment Appeal Tribunal (EAT), 130, 131
Employment Protection (Consolidation) Act 1978,128
Employment Rights Act 1996 (ER Act), 128
arbitration, 131
contracts of employment, 134, 136, 137, 138
pregnancy and childbirth, 144
wages, 143
Engineers, 213
Enrichment, job, 177
Environmental stability, 13
validity, selection methods, 46
Equal Opportunities Commission (EOC), 14, 160, 164–5
Equal Pay Act 1970/Equal Pay (Amendment) Regulations 1983, 129, 130, 140–1, 161
Equity theory, 181
Erez, M, 182
Esland, G, 75
Ethnicity
Ethnocentric approaches
Euphemisms, 230
European Communities Act 1972, 129, 130
European Community Action Programme for Social Policy (1974), 244
European Court of Justice (ECJ), 129, 130, 155,165
European Foundation for the Improvement of Living and Working Conditions, 244
European Union/European (Economic) Community, 244–6
employee relations, 124
Evaluation phase, training, 66, 67, 73–4
Exit interviews, 33
Expatriates, 213–14, 232, 233, 238–42
Expert role, consultants, 80
Extortion, 228
Extrinsic motivation, 63
Face validity, selection methods, 40, 45
Factor comparison, job evaluation, 186
Factories Act 1961, 146
False negatives, 44
False positives, 44
Family issues, expatriation, 213, 214
Famularo, JJ, 254
Farquhar, A, 249
Farr, J, 54
Faulkner, D, 19
Fuella, J, 249
Finegold, S, 75
Finland, 7
Fish, D, 109
Fletcher, C, 205
Fletcher, S, 54
Force field model, 79
Ford, 114
Ford, V, 171
Formalisation, 215
Foster, J, 171
Foulds, J, 255
Fournier, Bernard, 167
Fowler, A, 196
Fowler, B, 110
Fox, A, 126
France
Frederick Woolley Ltd, 169
Free trade associations, 246
French, JRP, 91
Frenkel, S, 126
Friesen, WV, 253
Frustration, termination of employment contracts, 138
Fryatt, J, 54
Fulkerson, J, 254
Fullerton, J, 171
Functional analysis, 103
Further education courses, 71
Gallie, D, 75
Gaunt, C, 125
Geanuracos, J, 254
Geary, B, 54
Geary, J, 125
GEC, 117
Gender issues
job evaluation, 189
Geocentric approaches
Germanic model of management development
Germany
corporate and HR strategy, integration, 7
culture, 225
labour markets, 234
trade unions, 243
training, 60
Gertsen, M, 250
Glaser, RE, 76
Global organisations, 238
’Golden formula’, 156
Gomez-Mejia, L, 254
Gottschalk, A, 126
Grading approach, job evaluation, 186
Graphical, Paper and Media Union (GPMU), 124
Graphology, 234
Greenberg, J, 182
Gregersen, HB, 250
Greiner, L, 91
Guarantee payments, 143
Guest, D, 4
Haas, Bob, 228
Hacon, R, 91
Hagerty, S, 108
Hall, ET, 253
Hall,M, 126
Hamblin, AC, 76
Hammer, M, 19
Hanck,WC, 196
Harari, E, 250
Harassment, 140
Harri-Augstein, S, 109
Hartog, M, 109
Harvard Business School, 2
Harvey, MG, 250
Harvey-Jones, J, 108
Hasluck, C, 75
Hawkins, K, 172
Hay method, job evaluation, 188
Health and Safety at Work Act 1974, 129, 145, 146–7
Health and Safety Commission, 146, 165
Health and Safety (Consultation with Employees) Regulations 1996, 155
Health and Safety Executive, 129, 146
Heckscher, C, 35
Hedlund, G, 251
Hefler, DF, 254
Henzler, HA, 254
Herberger, RA, 255
Heron, J, 109
Hesseling, P, 75
Heterarchies, 218
Hewlett-Packard, 113
Hierarchical structures, 9, 31
Higgin, GW, 90
High context cultures, 231
Hirsch.W, 108
Hofstede, G, 249, 251, 252, 253, 254
Hogarth, T, 75
Holstein, WJ, 252
Honey, P, 76
Horizontal organisations, 11
House, RJ, 182
Howells, R, 157
Huber, VL.251
Human relations, 79
Human resource development model, 88
Humes, S, 251
Hungary, 34
Hunter, L, 126
Hunter, R, 55
Hutchinson, C, 91
Hyman, R, 126
Implementation phase, training, 66, 67, 72–3
Import/export organisations, 217
Improvement notices, 146
Improving, training evaluation, 73–4
Incomes Data Services (IDS), 35, 184, 196, 205
Income tax, 133
Indirect discrimination, 161–2, 163
Induction, 69
Industrial democracy (ID), 79
Industrial Training Act 1964, 59, 92
contracts of employment, 137, 138
dismissal, 148, 149, 150–1, 153
equal opportunities, 141, 164, 165
job evaluation, 189
sexual harassment, 163
wages, 143
Industrial Tribunals Act 1996, 131
Industrial Tribunals Extension of Jurisdiction (England and Wales) Order 1994, 130
Industrial Training Boards (ITBs), 59, 92
Industry-wide bargaining, 117
Inkson, K, 110
Institute of Personnel and Development (IPD), 205,219
Institute of Practitioners in Advertising (IPA), 27
Insurance, 145
Integrated interventions, 82, 83
Integrative bargaining, 119
Intelligence tests, 48
Internal labour market, 14
International human resource management
International managers, 213
Interpretation Act 1978, 129
Interpretation of legislation, 129
Intra-organisational bargaining, 120
In-tray exercises, 50-!
Intrinsic motivation, 63
Inverted organisation structures, 13
Jackson,H, 171
Jackson, M, 125
Janner, G, 172
Janssens, M, 250
Japan
British motor industry’s learning from, 81
employee relations, 116
expatriates, 213
labour markets, 233–4, 235–6, 238
participation, 244
planning, 16
strategic decision-making, 7
team working, 194
trade unions, 243
training, 60
Jaques, E, 91
Jaworski, J, 109
Jeffrey, RG, 91
Job attachments, 71
Job attributes, changing, 83–4
Job enrichment, 177
Job rotation, 71
Job satisfaction, 34
Johnson, G, 19
Johnston, J, 250
Joint consultative committees, 119
Joint ventures, 218
Jones, G, 125
Jung, Carl, 95
Kandola, R, 171
Keenan.P. 125
Keenoy, T, 4
Kellet, D, 54
Kennedy, A, 19
Kennedy, G, 126
Kennedy, T, 254
Kidner, R, 157
Kinnie, M, 196
Klein, HJ, 182
Knowles, M, 108
Kochan, TA, 255
Kodak, 113
Komatsu, 116
Korea, 211, 222, 224, 234, 237, 243
Kraatz, MS, 35
Labour Market Trends, 184
Lahey, M, 54
Laird, D, 75
Landy, F, 54
Lank, E, 249
Last offer arbitration, 123
Latham, M, 205
Lawler, M, 205
Leader shop stewards, 120
Learning
Learning organisations, 78, 82–3, 94, 95
Lee Khai Sheang, 255
Legal aid, 131
equal opportunities, 159–60, 161–6
individual employment law, 132–9
trade disputes, containment, 154–5
training, 60
translation, 229
Legislation, 128
Lehman Brothers, 220
Leiff, S, 171
Leighton, P, 172
Leisinger, KM, 252
Levi Strauss & Co, 228
Lewin, K,91
Lewis, D, 157
Likert.R, 91
Linguistic variations between countries, 230
Linnecar, Robin, 96
Little, A, 172
Littlefield, D, 205
Local Government Board, 19
Locke, EA, 182
Locke, EE, 182
Lockouts, 154
Long-term orientation (LTO), 214, 221
Lorsch, LW, 90
Low context cultures, 231
Lucas, R, 125
Luostarinen, R, 250
Maastricht Treaty (1992), 245
Macquarrie, J, 109
Mager, RF, 76
Magistrates’ courts, 129
Mahoney, J, 265
Maisch, M, 109
Makridakis, S, 251
Mallet, L, 255
Management by objectives, 181, 197
Management Charter Initiative (MCI), 103–4
Management development, 62
Management of Health and Safety at Work Regulations 1992, 129, 134, 147
Mangham, IL, 74
Mann, FC, 91
Manpower Services Commission (MSC), 59, 74
Mansfield, B, 109
Manual dexterity tests, 49
Manual Handling Operations Regulations 1992, 146–7
Manufacturing, Science and Finance (MSF), 124
Market rate approach, expatriate rewards, 241
Marks & Spencer, 113
Marlow, S, 255
Marsden, D, 126
Martyn-Johns, TA, 253
Mason, B, 126
Maternity leave, 144
Matrix structures, 10
Mayo, A, 250
McCormick, J, 74
McGehee, W, 76
McGoldrick, A, 172
McGregor, Douglas, 79, 84, 205
Mclntyre, JM, 76
McMillan, J, 126
Mead, R, 255
Measured day work schemes, 191
Mechanical ability tests, 49
Mechanistic structures, 9, 78–9
Mediation, 122
Megginson, D, 108
Men, see Gender issues
Merit awards, 194
Midlands Electricity, 115
Min-max contracts, 116
Mintzberg, H, 19
Mitchell, L, 109
Mitchell, TR, 182
Mobil, 218
Mobile workers, 213
Monitoring equal opportunities, 165–6
Morgan, PV, 249
Motivation-hygiene theory, 84
Mouton, JS, 91
Moxon, G, 4
Muet, PA, 254
Multicultural management, 217
Multidomestic organisations, 217
Multi-employer bargaining, 117
Multinational enterprises, see International human resource management
Multi-skilling, 203
Mumford, A, 76
Murray, H, 90
Murray, V, 126
Nadler, DA, 182
National and Provincial Building Society, 12
National Disability Council (NDC), 142, 160, 164, 166
National Economic Development Office, 75
National Health Service (NHS) Trusts, 115, 117
National Vocational Qualifications (NVQs), 97, 100,103, 104, 203
Naylor.JC, 182
Negligence, 145
NEK Cables, 122
Networks, 214
Newell, S, 54
Ng Sek-hong, 254
Nish, I, 254
Non-verbal communication, 229–32
Noonan Jr, JT, 252
North American Free Trade Agreement (NAFTA), 246
Norway, 7
Not for profit organisations, 5
Notice, termination of employment contracts, 137–8
Numerical ability tests, 48
Oatey, M, 75
Objective criteria, 39
Objectives, training, 68–9, 72
O’Brien, R, 19
Occasional parachutists, 213, 219
Occupational analysis, 68
Occupational Personality Questionnaire (OPQ), 50
Odiorne, GS, 76
Ogden, S, 125
Ohmae, K, 19
Older people, equal opportunities, 159, 164
Olins, R, 34
Ondrack, DA, 250
O’Neilly, J, 171
Open learning, 71
Open socio-technical systems model, 77–9
Optical Fibres, 122
Organic structures, 9–10, 78–9
Organisational analysis, 66
Organisational attributes, changing, 86–7
Organisational Citizenship Behaviour, 95
Organisational development (OD), 77
Organisational effectiveness, 78
Organisational self-renewal, 82
Organisation for Economic Cooperation and Development (OECD), 242
Otto, CP, 76
Outsourcing, 73
Park, A, 75
Parkyn, A, 171
Participative management, 82
Particularist cultures, 223
Pascale, R, 4
Pay for performance schemes, 194
Payment by results (PBR), 189–91
Pay systems, see Wages and salaries
Pemberton, C, 35
Pendulum arbitration, 123
Pensionable age, 141
Perfect correlation, 40, 41, 44
Personal analysis, 68
Personal development, 108
Personality
Personal Protective Equipment at Work Regulations 1992, 147
Person Cultures, 16
Peterson, MF, 253
Phatak. AV, 250
Pilkington, 117
Planning human resources, 16–17, 18–19, 219
Planning phase, training, 66, 67, 68–9
Platt, S, 205
Points method, job evaluation, 186–8
Pollock, AB, 90
Polycentric approaches
Polychronic cultures, 231
Populist shop stewards, 120
Porter, LM, 182
Porter, LW, 182
Porter, ME, 251
Portfolios for development, 96–7, 99, 106–7
Portugal, 222
Positive discrimination, 142, 162
Power
Pragmatists, 64
Predetermined Motion Time Systems (PMTS), 189
Predictive validity, selection methods, 38, 46, 50, 52
Premack, S, 54
Premium Payment Plan (PPP), 191
Prescribed reading, 71
Previews, job, 46
Price Waterhouse Cranfield Project (PWCP), 211,244
Pritchard, W, 91
Procedural rules, collective bargaining, 115–16
Process-based structures, 11
Process consultancy theory, 81
Process-oriented interventions, 82, 83
Professional development, 108
Professional groups, creation, 105–6
Progressive payment systems, 190
Prohibition notices, 146
Project work, 71
Proportional payment systems, 190
Proving, training evaluation, 73
Psychological contracts, 28–30
Psychology, 79
Psychometric tests, 47–50, 241
Pucik, V, 254
Pye, A, 108
Pye, M, 172
Quality of working life (QWL), 79
Quinn, JB, 19
Quota systems, 142
Race Relations Acts 1965, 1968, 1976, 139, 140, 142, 161, 163
Racial discrimination, see Ethnicity, equal opportunities
Racial harassment, 163
Ranking approach, job evaluation, 185
Reading, prescribed, 71
Redfield, J, 109
Redman, T, 205
Redundancy Payments Act 1965, 151
Re-engagement orders, 150, 151
Re-engineering. 83
Reeves, T, 108
References, 136
Reflection-in-action, 101, 102, 104, 105, 106–7
Reflectors, 64
Regiocentric approach to staffing, 212
Regional free trade associations, 246
Regressive payment systems, 190
Rehabilitation of Offenders Act 1974, 136
Reinforcement theory, 81
Reinstatement orders, 150, 151
Reliability, selection methods, 45, 52
Religion, 162
Reputations, organisational, 23
Retirement age, 141
Revans, R, 109
Rhodes, SR, 35
Robertson, IT, 54, 181, 182. 205
Robinson, RD, 253
Robinson, SL, 35
Robock, SH, 254
Roethlisberger, FJ, 91
Rogers, E, 252
Role analysis, 84
Role cultures, 16
Rome, Treaty of (1957), 128, 130, 141, 161
Ronen, S, 250
Roney, A, 255
Rosenfeld, R, 19
Ross, R, 171
Ross, TL, 196
Rotation, job, 71
Rousseau, DM, 35
Rowan, RL, 254
Royal Commission on Trade Unions and Employers’ Associations, 75, 125
Royal Insurance, 117
Rubin, IN, 76
Rucker Plan, 192
Russia, 233
Saal, F, 54
Safety, see Health and safety
Safety Representatives and Safety Committees Regulations 1977, 147, 155
Salaries, see Wages and salaries
Salary progression curves, 194
Sanyo Industries, 116
Satisfaction, job, 34
Scanlon, Joe, 192
Scanlon Plan, 192
Schmidt, F, 54
Schmitt, N, 55
Schneider, R, 171
Scholes, K, 19
Schon, D, 109
Schuler, RS. 4, 249, 250, 251. 254
assessment centres, 51
international HRM, 211, 214, 234–5
interviews, 52
performance criteria, choosing, 46–7
reliability, 45
Self-development, see Personal development
Self-renewal, organisational, 82
Seligman, SD, 255
Selwyn, N, 158
Senge.P, 91
Sensitivity training, 79
Sequential perception of time, 225, 226
Sex discrimination, see Gender issues, equal opportunities
Sex Discrimination Acts 1975, 1986, 139, 142, 161, 162, 164–5
Sexual harassment, 163
Sexual orientation, discrimination on grounds of, 140
Shackleton, V, 54
Shaw, M, 172
Shepherd, HA, 91
Shimmin, S, 253
Shipman, MD, 76
Shop stewards, 120
Short-listing of candidates, 27–8
Short-term orientation (STO), 221
Sickness, 32
Signalling, in bargaining encounters, 121
Silver, MS, 74
Silverman, RE, 76
Simmonds, K, 254
Simosko, S, 108
Singapore, 222, 223, 224, 238, 246
Singh, R, 126
Singleton, N, 126
Single union agreements, 116
Siora, T, 75
Sisson, K, 125
Sitting with Nellie, 72
Situational interviews, 52
60/80 scale, 190
Size of organisations, 13
Skills-based pay (SBP), 203
Slang, 235
Smetherham, D, 76
Smith, I, 158
Smith, PB, 253
SmithKline Beecham, 167
Snape, E, 205
Snell, R, 252
Social Charter, Maastricht Treaty, 125, 155, 244–5
Socialisation, 215
Social learning theory, 81
Sophisticated moderns, 114
Sophisticated paternalists, 113
Soskice, D, 75
Sparrow, P, 55
Spatial ability tests, 49
Spencer, S, 196
Split-half reliability, 45
Standard minute values (SMVs), 190
Standard moderns, 114
Standard of living (SL), 240, 241
Statements of particulars of employment, 136–7
Statutory protection, 139, 143–4
Statutory protection — continued
Steedman, H, 75
Stephens, GK, 250
Stewart, S, 252
Strategic business units (SBUs), 11
Strategic decision-making, 7
Strategy for human resources, 5
Straw, BM, 182
Structure
Sub-contractors, 147
Subordinate legislation, 128
Substantive provisions, collective bargaining, 116–17
Sullivan, A, 172
Sun Tzu, 255
Support cultures, 16
Surveys, pay, 184
Suspension from work on medical grounds, 143
Switzerland, 7
SWOT analysis, 6
Synchronous perception of time, 222–3
Takezawa, S, 254
Tamkin, P, 108
Task analysis, 68
Task Cultures, 16
Taylor, FW, 110
Teacher role, consultants, 80–1
Team attributes, changing, 84–6
Technostructural interventions, 82, 83
Termination of employment, 137–8
Test-retest reliability, 45
T-groups, 79
Thames Water, 115
Thayer, PW, 76
Theorists, 64
Thomas, L, 109
Thompson, R, 76
Thorne, BA, 91
360 degree appraisal, 74, 200–1
Time
Time and method study, 189
Titchen, AC, 109
Torrington, D, 55, 126, 171, 249, 250
Total quality management, 83
Towers, B, 126
Towers Perrin, 250
see also Strikes
Trade Union and Labour Relations (Consolidation) Act 1992 (TULR(C) Act), 128
ACAS, 131
contracts of employment, 134
nature of negotiations, 119
time off from work, 144
trade disputes, 154
worker involvement, 155
assessment of employee relations, 123
bargaining encounter, 121
context of negotiations, 118–19
job evaluation, 189
legal issues, 124, 128, 132, 153–4
levels of bargaining, 117
nature of negotiations, 119, 120
payment by results, 191
psychometric tests, 235
Traditional hierarchical structures, 9, 31
Traditionalists, 113
Traditional training, 62
Trainability tests, 51
appraisal schemes, 198
benefits, 61
coaches, 70
employee relations, 114
multi-skilling, 203
organisation development, 90
personal development, 93
Training Agency, 59
Training Commission, 59
Transfer of Undertakings (Protection of Employment) Regulations 1981, 129, 130 131–2, 148–9
Translators, 229
Transnational organisations, 218
Treaty of Rome (1957), 128, 130, 141, 161
Treaty on European Union (Maastricht Treaty, 1992), 245
Tricker, RI, 254
Trist, EL, 90
Trust, 28
Turner, A, 182
Uncertainty avoidance, 221, 223
UNISON, 124
United Kingdom
absenteeism, 32
assessment centres, 51
communication, 230
contracts of employment, 28
corporate and HR strategy, integration. 7
culture, 15
employee relations, 114
job dissatisfaction, 34
motivation and rewards, 175, 196
motor industry, learning from Japan, 81
psychological contracts, 29
senior managers and academics, approaches to HRM, 2
team working, 194
United States of America
corporate and HR strategy, integration, 7
disputes procedures, 123
expatriates, 213
labour markets, 234, 235–6, 238
popularity of ’human resources’ term, 1
psychological contracts, 30
trade unions, 243
value-related pay schemes, 192
Universalist cultures, 223
Urry, V, 54
Validity, selection methods, 37–40, 44–7, 50, 52
Valla, J-P, 253
Value-added pay schemes, 191–2
Van Dyne, L, 109
Variable payment systems, 190
Variation, termination of employment contracts, 137
Vaughan, A, 109
Verbal ability tests, 48
Vicarious liability, 145
Vocational education, 62
Volvo, 192
Vroom, VH, 182
Waddington, J, 126
Wages Act 1986, 143
Wages and salaries, 183
appraisal, 197
equal pay, 162
job evaluation and internal equity, 184–9
male and female, 160
merit awards, 194
part-time and full-time, 160
skills-based pay, 203
surveys, 184
Wainwright, J, 19
Walker, JW, 249
Walsh, J, 125
Walt Disney, 14
Walters, M, 91
Wanous, J, 54
Ward, M, 205
Wealth creation, 223
Wedderburn, Lord, 126
Wee Chow Hou, 255
Weick, KE, 75
Welbourne, T, 254
Welshman, G, 108
Westwood, RI, 252
Wexley, KN, 75
Wheeler, D, 34
Whistle blowers, 229
White, B, 171
White, M, 75
Whitehall, AM, 254
Whitehill, AM, 254
Whitfield, M, 35
Whitson,C, 126
Whittington, R, 19
WH Smith Group, 169
Whyman, R, 255
Wiener, W, 91
Wigdor.LA, 182
Wilkinson, T, 255
Wilpert, B, 253
Wilson, D, 19
Winchester, D, 125
Winstanley, D, 250
Winter, R, 109
Women, see Gender issues
Woodall, J, 250
Woodley, C, 96
Woodward, S, 91
Woodworth Personal Data Sheet, 49
Woolley, S, 171
Working Time Directive, 245
Work samples, 50
Works Councils, 124–5, 155, 245
Worsman, D, 171
Worswick, GD, 75
Wortzel, HV, 254
Wortzel, LH, 254
Wynstein, K, 109
Yeates, JD, 205
Yeung, A, 252
Yeung, J, 252
Young, C, 108
Youngblood, RA, 251
Young people, equal opportunities, 164
Zawacki, RA, 75
Zeira, Y, 250