Judy Lemke is an award-winning writer with more than ten years of experience writing, editing, and designing everything from developer documentation and tutorials to product manuals and marketing collateral. Ms. Lemke specializes in documentation and training for Microsoft Office Visio products.

Resources Online (http://www.ronline.com) has been creating and delivering content for companies and organizations via electronic and print media for more than fifteen years. The company provides content architecture and management services; Web and application development; and content development including writing, editing, and media production. In addition to creating books and training materials about Microsoft Visio, we use Visio extensively to model and build protocols for our health care products.