Managing the Solution
by Christian Buckley Jennifer Mason Brian T. Jackett, and Wes Preston
Microsoft® SharePoint® 2010: Creating and Implementing Real-World Projects
- Microsoft® SharePoint® 2010: Creating and Implementing Real-World Projects
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- Introduction
- Acknowledgments
- Errata & Book Support
- 1. Building a Project Management Solution
- 2. Building a Training Registration Management System
- 3. Building a Basic FAQ Solution
- Identifying the Business Problems
- Gathering Information
- Designing the Solution
- Building the Solution
- Managing the Solution
- Reviewing the Platform
- Additional Customizations
- Summary
- 4. Building a Learning Center
- Identifying the Business Problems
- Gathering Information
- Designing the Solution
- Building the Solution
- Build the Learning Center Site
- Create Class Calendar
- Create Announcements List
- Create Announcement Workflow
- Create Class Documents Library
- Create Class Discussions Board
- Create Class Links List
- Finish Classes Calendar
- Implement Class-Initialization Workflow
- Implement Security and Permissions (Optional)
- End Result
- Reviewing the Platform
- Summary
- 5. Building a Help Desk Solution
- Identifying the Business Problems
- Gathering Information
- Designing the Solution
- Building the Solution
- Reviewing the Platform
- Summary
- 6. Building a Remote Teams Activity Site
- Identifying the Business Problems
- Gathering Information
- Designing the Solution
- Building the Solution
- Managing the Solution
- Reviewing the Platform
- Summary
- 7. Building a Team Blog Platform
- 8. Building an RFP Response Solution
- 9. Building a Contact Management Solution
- 10. Building a Resource Scheduling Solution
- Identifying the Business Problems
- Gathering Information
- Designing the Solution
- Building the Solution
- Managing the Solution
- Reviewing the Platform
- Summary
- A. Resources
- B. About the Authors
- Index
- About the Authors
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After the solution is built, only a few additional tasks need to be completed to deliver the solution and start using it. First, permissions need to be configured for the users of the site. Second, users should be trained and expectations should be set in order to have successful user adoption.
Managing permissions for the solution site is generally the same as for other sites within your SharePoint environment. The standard SharePoint groups are used for permissions in addition to the Sales group that was added.
The Sales group is used as a way to filter the users who can be selected for the account owners of company records. No additional permissions are granted to the group at this time.
Keeping users informed and enabling them for success with the solution are both key governance concepts. It’s important to have a communication plan in place to keep users involved throughout the entire process both for feedback purposes and to allow them to plan for the new functionality. Once the solution has been completed, it’s important not only to provide training on how to use the solution for users at that time, but to have ongoing materials available to bring new users up to speed on the solution as well.
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