Presentations in Action: 80 Memorable Presentation Lessons from the Masters

Introduction

Section I: Content: The Art of Telling Your Story

1. A Lesson from Professor Marvel, a.k.a. The Wizard of Oz: How to Customize Your Presentation

2. Obama and You: The Most Persuasive Word

3. The “So What?” Syndrome: ... and How to Avoid It

4. Beware of Jokes: Dispelling a Common False Belief

5. Presentation Advice from Abraham Lincoln: Clarity, Ownership, and Add Value

6. It Ain’t What You Say, It’s How You Say It: Lessons in Structure from Jeffrey Toobin and Andrew Weil, M.D.

7. Presentation Advice from Mark Twain: Brevity Takes Time

8. Presentation Advice from Mike Nichols: How to Find Value in Your Story

9. Show versus Tell in Hollywood: The Wrong and the Right Way to Tell a Story

10. Slogan Power: Why the U.S. Army’s “Be All That You Can Be” Succeeded

11. How Long Is Too Long?: When in Doubt, Leave it Out

12. The Elevator Pitch in One Sentence: How to Describe Your Business Succinctly

13. Do You Know the Way to Spanish Bay?: The Correct Way to Practice

14. Getting to “Aha!”: The Magic Moment

15. This Is Your Pilot Speaking: A Lesson in Flow from the Airlines

16. Presentation Advice from the iPhone: Substance and Style in Your Story

17. Presentation Advice from Steve Jobs: The Power of Positive Words

18. Presentation Advice from Novelists I: Begin with the End in Mind, Then Write, Rewrite, and Rewrite

19. Presentation Advice from Novelists II: Storyboard and Verbalize

20. Microsoft Slogans Score a Trifecta: Three Persuasive Techniques

21. Presentation Advice from a Physician: Audience Advocacy

22. Presentation Advice from a Politician: Audience Advocacy

23. Ronald Reagan Meets Lenny Skutnik: The Catalyst of Human Interest Stories

24. Human Interest Stories: A Double Advantage: Two Ways to Use Anecdotes

Section II: Graphics: The Correct Way to Design PowerPoint Slides

25. The Presentation-as-Document Syndrome: Never the Twain Shall Meet

26. Blame the Penmanship, Not the Pen: Operator versus Machine Error

27. You Can’t Use a Sentence As a Prompt!: Less Verbiage Is More Useful

28. Baiting the Salesperson: Selling Is about In-Person Communication

29. PowerPoint and Human Perception: Scientific Support for Graphics Design

30. PowerPoint Template: Combined Picture and Text: The Best Positions for Pictures and Text

31. Shady Characters: The Wrong Way and the Right Way to Build Text

32. “I Can Read It Myself!”: Three Simple Steps to Avoid Reading Slides Verbatim

33. A Case for Case I: Initial Caps or All Caps: Text Design in Presentations

34. A Case for Case II: Serif or Sans: Font Design in Presentations

35. What Color Is Your PowerPoint?: Contrast Counts

36. Presentation Advice from Corona Beer: Peripheral Vision Counts

37. The Cable Crawlers: How Television Animates Text

38. Computer Animation: Three Simple Rules

39. PowerPoint and the Military: Sometimes More Is More

Section III: Delivery Skills: Actions Speak Louder Than Words

40. The Art of Conversation: Eye Contact and Interaction Start at Infancy

41. Presentation Advice from Edward R. Murrow: The “Person-to-Person” Role Model

42. Nonverbal Communication: Look Them in the Eye

43. Presentation Advice from Pianist Murray Perahia: Concentration Creates Control

44. Presentation Advice from Actress Tovah Feldshuh: Concentration Creates Communication

45. Presentation Advice from Michael Phelps and Dara Torres: How to Control Stress under Pressure

46. Presentation Advice from Frank Sinatra: The Art of Phrasing

47. Presentation Advice from Soprano Kiri Te Kanawa: The Importance of Breathing

48. The One-Eyed Man: Necessity Is the Mother of Invention

49. Bill Clinton’s Talking to Me!: The Power of Group Dynamics

50. Liddy Dole and Person-to-Person: From Law School to the Republican National Convention

51. Fast Talking: Fun or Maddening

52. Presentation Advice from Titian: Position, Position, Position

53. Presentation Advice from Musicians and Athletes: The Value of Effortlessness

54. Presentation Advice from Vin Scully: From Reagan to Barber to Scully

55. “Ya’ Either Got It or Ya’ Ain’t”: The Fear of Public Speaking Is Universal

56. How to Eliminate the Fig Leaf: A Presentation Lesson from the Military

57. Unwords: Even Barack Obama Says Them

58. To Slip or Not to Slip: Been There, Done That

59. The Free Throw: A Presentation Lesson from Basketball

60. 10 Tips for 30 Seconds: Help for Job Seekers

61. You Are What You Eat: Ten Tips about Food and Drink in Presentations

Section IV: Q&A: Handling Tough Questions

62. Speed Kills in Q&A: The Vanishing Art of Listening

63. A Lesson in Listening from Barack Obama: How to Handle Multiple Questions

64. If I Could Tell Jon Stewart...: Talk Shows Include Listening

65. What Keeps You Up at Night?: How to Handle the Most Frequently Asked Questions

66. Spin versus Topspin: The Political World versus the Business World

67. When Did You Stop Beating Your Wife?: How to Handle False Assumption Questions

68. Madoff and Cramer Plead Guilty: How to Respond When Guilty as Charged

69. Tell Me the Time, Not How to Build a Clock: Keep Your Answers Short

70. Presentation Advice from Jerry Rice: Grasp the Question before You Answer

71. Politicians and Spin: Putting Lipstick on a Pig

72. Murder Boards: How Elena Kagan Prepared for Tough Questions

73. Ms. Kagan Regrets: Nonanswers to Tough Questions

Section V: Integration: Putting It All Together

74. The Elephant: The Whole Is Greater Than the Sum of the Parts

75. Presentation Graphics Meet Linguistics: Symmetry in Graphics Design

76. One Presentation, Multiple Audiences: 12 Presenters, 12 Stories, 1 Set of Slides

77. The Art and Science of Oprah Winfrey: The Secrets of Oprah Winfrey’s Appeal

78. Right or Left: The Deep Roots of Human Preferences

79. Graphics Synchronization: The Missing Link

80. The House That Jack Built: Make All the Parts Fit

Footnotes

Acknowledgments

About the Author

Financial Times Press

Index

Presenting to Win: The Art of Telling Your Story, Updated and Expanded Edition

Foreword to the Updated and Expanded Edition

Preface: What’s Past Is Prologue

Introduction: The Wizard of Aaahs

The Mission-Critical Presentation

The Art of Telling Your Story

A New Approach to Presentations

The Psychological Sell

Chapter One. You and Your Audience

The Problem with Presentations

The Power Presentation

Persuasion: Getting from Point A to Point B

Audience Advocacy

Getting Aha!s

Chapter Two. The Power of the WIIFY

What’s In It For You?

WIIFY Triggers

The Danger of the Incorrect “You”

Chapter Three. Getting Creative: The Expansive Art of Brainstorming

The Data Dump

Managing the Brainstorm: The Framework Form

Brainstorming: Doing the Data Dump Productively

Focus Before Flow

Chapter Four. Finding Your Flow

The 16 Flow Structures

Which Flow Structure Should You Choose?

Guidelines for Selecting a Flow Structure

The Value of Flow Structures

The Four Critical Questions

Chapter Five. Capturing Your Audience Immediately

Seven Classic Opening Gambits

Compound Opening Gambits

Linking to Point B

Tell ’em What You’re Gonna Tell ’em

90 Seconds to Launch

Winning Over the Toughest Crowd

Chapter Six. Communicating Visually

The Proper Role of Graphics

Presenter Focus

Less Is More

Perception Psychology

Graphic Design Elements

Chapter Seven. Making the Text Talk

Bullets Versus Sentences

Wordwrap

Crafting the Effective Bullet Slide

Minimize Eye Sweeps with Parallelism

Using the Build

Bullet Levels

Verbal Style

Visual Style

Text Guidelines

Chapter Eight. Making the Numbers Sing

The Power of Numeric Graphics

Bar Charts

Pie Charts

Typography in Numeric Graphics

The Hockey Stick

Subtle? Yes, But . . .

Chapter Nine. Using Graphics to Help Your Story Flow

The 35,000-Foot Overview

Graphic Continuity Techniques

Presenter Focus Revisited

Graphics and the 35,000-Foot View

Chapter Ten. Bringing Your Story to Life

Verbalization: The Special Technique

Spaced Learning

Internal Linkages

Internal Linkages in Action

Verbiage

Summary

Chapter Eleven. Customizing Your Presentation

The Power of Customization

The Illusion of the First Time

External Linkages

Gathering Material for Customization

External Linkages in Action

Chapter Twelve. Animating Your Graphics

How Versus Why and Wherefore

Perception Psychology

Cinematic Techniques

Microsoft PowerPoint 2003 and 2007

Animation Options

Animation and the Presenter

Chapter Thirteen. The Virtual Presentation

Anytime, Anyplace, Anyone

How the Virtual Presentation Works

Preparing for Your Virtual Presentation

Connecting with Your Invisible Audience

Creating a Winning Virtual Presentation

The Future of the Virtual Presentation

Chapter Fourteen. Pitching in the Majors

End with the Beginning in Mind

It All Starts with Your Story

Practice, Practice, Practice

Every Audience, Every Time

Appendix A. Tools of the Trade

Appendix B. Presentation Checklists

Acknowledgments

About the Author

Index

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