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by Dragan Z. Milosevic
Project Management ToolBox: Tools and Techniques for the Practicing Project Manager
Cover Page
Title Page
Dedication
Copyright
Contents
Preface: Packing the Theory in the Project Management Toolbox
The Book Approach
Chapter Outline
Tool Outline
How to Read and Use This Book
PART I: Project Initiation Tools
1: Strategic Role of the PM Toolbox
The New Role of the PM Toolbox
PM Strategy Supports Competitive Strategy
Standardized PM Process Supports PM Strategy
PM Toolbox Supports Standardized PM Process
Concluding Remarks
References
2: Project Selection
Scoring Models
Analytical Hierarchy Process
Economic Methods
Portfolio Selection Methods
Real Options Approach
Concluding Remarks
References
3: Project Portfolio Mapping
Traditional Charts for Portfolio Management
Constructing the Traditional Charts
Bubble Diagrams
Constructing the Bubble Diagram
Concluding Remarks
References
PART II: Project Planning Tools
4: Voice of the Project Customer
Customer Roadmap
The Focus Statement
Sample Selection
Discussion Guide
Quality Function Deployment (QFD)
Concluding Remarks
References
5: Scope Planning
Project Charter
Project SWOT Analysis
Scope Statement
Work Breakdown Structure (WBS)
Concluding Remarks
References
6: Schedule Development
Gantt Chart
Milestone Chart
Critical Path Method (CPM) Diagram
Time-Scaled Arrow Diagram (TAD)
Critical Chain Schedule
Hierarchical Schedule
Line of Balance (LOB)
7: Cost Planning
Cost Planning Map
Analogous Estimate
Parametric Estimate
Bottom-up Estimate
Cost Baseline (Time-Phased Budget)
8: Quality Planning
Project Quality Program
Flowchart
Affinity Diagram
Concluding Remarks
References
9: Risk Planning
Risk Response Plan
Developing the Response Plan
Monte Carlo Analysis
Decision Tree
10: Team Building
Four-Stage Model of Project Team Building
Stakeholder Matrix
Skill Inventory
Commitment Scorecard
Concluding Remarks
References
PART III: Project Implementation Tools
11: Scope Control
Change Coordination Matrix
Project Change Request
Project Change Log
Concluding Remarks
References
12: Schedule Control
The Jogging Line
B-C-F Analysis
Milestone Prediction Chart
Slip Chart
Buffer Chart
Schedule Crashing
13: Cost Control
Earned Value Analysis
Milestone Analysis
Concluding Remarks
References
14: Quality Control
Quality Improvement Map
Pareto Chart
Cause and Effect Diagram
Control Charts
Concluding Remarks
References
15: Performance Reporting and Closure
Risk Log
Summary Progress Report
Postmortem Review
Concluding Remarks
References
PART IV: Industry Applications
16: Selecting and Customizmg Project Management Toolbox
Which of All These Tools Do You Really Need?
Process for Selecting and Adapting Project Management Toolbox
Secure Strategic Alignment
Customizing the Project Management Toolbox
Improve Project Management Toolbox Continuously
Final Thoughts
A: Linking Project Management Tools to PMBOK
B: Project Management Toolboxes per Project Size
Goal 1: Tier the Toolbox per Project Size
Goal 2: Tier Each Size's Toolbox into More and Less Important Tools
C: Project Management Toolboxes per Project Family
Goal 1: Tier the Toolbox into Project Classes
Goal 2: Tier Each Class's Toolbox into More and Less Important Tools
D: Project Management Toolboxes per Project Type
Goal 1: Show PM Tools Only
Goal 2: Tier Each Project Type's Toolbox into More and Less Important Tools
Goal 3: Describe How Some PM Tools Have to Be Adapted
Index
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