INDEX
- A
- Aarons-Mele, Morra, 88–90
- abilities and qualifications, showing, 17–18
- acquired influences, 31
- active listening. See listening skills
- admiration, sources of, 37
- adrenaline, secreting, 133
- agreeing vs. listening, 64–65
- Al-Khalidi, Faisal, 43–44, 47
- America, working in, 56
- amygdala, 133–134
- analytical abilities, relying on, 90
- anger, 74–76
- Art of War, 176, 191
- attention and praise, 102–103
- audience, identifying, 152
- awkward situations, preparing for, 123
- B
- Balester, Collin, 142
- baseball, 158
- Battier, Shane, 156
- battles
- avoiding engagement, 71–72
- picking, 111
- behaviors
- impact of stress on, 77
- irrationality, 69–70
- Benun, Ilise, 113
- blaming vs. taking responsibility, 72, 74–75
- The Blind Side, 155
- brain
- activity, 30
- amygdala, 133–134
- limbic system, 133
- breaking the ice,
- Buelow, Beth, 119, 151
- Buffett, Warren, 189–190
- business attitudes vs. craftsmanship, 89–90
- business functions, deciding on attending, 117–120
- business trips, 93–95
- Butler Bulldogs basketball team, 158
- C
- Cain, Susan, , 36, 98, 133, 161, 193
- caller ID app, installing on phone, 80–81
- Cannon, Walter, 74
- capabilities, showing off, 178–179
- CareerCast website, 33
- CAREhER platform, 150
- Carlson, Nicolas, 26
- Carr, Gina, 148
- challenges, facing, 12, 43, 102–103.
- Chapman, Matt, 47–48
- charismatic leadership, 185–186
- clothing, choosing for social functions, 123
- cloud technology tools, 47–48
- Collins, Jim, 151, 186
- comfort zone, creating, 95
- communication
- and discussion, 162–163
- face to face, 66–67
- mishaps, 62
- seizing opportunities, 65
- verbal vs. written, 28
- The Confidence Zone, 134
- conflicts. See also challenges
- handling, 63–66
- transforming, 192
- connections, establishing at social functions, 127
- conscientiousness-oriented managers, 178, 181
- contacts
- introducing, 128
- pursuing, 127–128
- contributions, tracking, 182–183
- conversations
- continuing, 122
- holding at social functions, 126–127
- making up topics, 126
- Corcoran, John, 118, 128
- core values and goals, finding, 35
- craftsmanship vs. business attitudes, 89–90
- credit, taking for capabilities, 178–179
- crowds, facing for first time, 140–141
- cultures
- embracing, 101–102
- interacting with, 42
- D
- “deep work,” 106
- desensitizing, process of, 134
- details, focus on, 28
- DiMaggio, Joe, 141
- DISC (dominance, influence, steadiness, conscientiousness), 176–178
- discussions, small groups or one on one, 192
- distraction, 28
- dominance-oriented managers, 177, 180
- “Don’t Get Pushed Around: An Introvert’s Guide to Getting What You Need at Work,” 113
- dream job, crafting and looking for, 37–40. See also jobs
- Drucker, Peter, 185–186
- Duckworth, Angela, 105–106
- E
- Eastern Asian workplaces, 56
- efficiency
- efforts and strategies, 22–23
- email, using, 82
- emotional influences, shaking off, 69–71
- emotions
- being aware of, 78
- caring for, 72–74
- empathy, 61–62, 74–75, 89
- employees, interviewing, 162–163
- energy
- as asset, 111
- bringing to events, 121
- expense, 93–94
- gaining, 28–29
- English as a second language, 21, 23
- entrepreneurial interviews, 18
- environments, adapting to, 41–50
- Europe, northern area, 56
- events
- preparing for, 112
- unfamiliarity of, 109–111
- exit from social functions, looking for, 123
- external stimuli, 28
- extroversion and introversion, 99–100
- extroverts
- behaviors, 25–26
- brain activity, 30
- coworking with, 173
- encouraging to listen, 164
- excessiveness, 49
- vs. introverts, 25–32, 47, 99–100, 161
- number of, 98
- self-expression, 28
- and sports, 19–20
- viewpoint, 167–168
- working on self, 50
- F
- face blindness, easing, 45
- Facebook, 48, 57–58, 149, 152
- Fan, Tsuhan, 158
- fear, conquering, 133–135
- Feel the Fear and Do It Anyway, 119
- fight to flight modes, 11
- Finnish Nightmares: An Irreverent Guide to Life’s Awkward Moments, 97
- flexibility, providing, 163–164
- focus, maintaining, 28, 105
- football team, average value, 15
- Ford, Henry, 90
- friends. See also relationships; work relationships
- defining, 54–55
- making at work, 43–44, 57–59
- G
- Gabor, Don, 126
- Gates, Bill, 189–190
- gifts
- assessing, 37
- of introverts, 157–158
- Gino, Francesca, 162
- Girls in Tech awards ceremony, 112–113
- goals
- and core values, 35
- focusing on, 190
- setting before attending events, 119–120
- Good to Great, 151, 186
- Granneman, Jenn, 21
- Grant, Adam, 157, 187, 193
- Groupon discounts, 55
- H
- Harvard Business School, 98, 162
- Harvard social innovation leadership training, 10
- Helgoe, Laurie, 36, 97, 100, 123
- help, getting, 46
- helping others, 101
- Highly Sensitive People in an Insensitive World, 63–64, 74
- Ho, Elsa, 44
- host, helping at social functions, 126
- How to Increase Your Income in 14 Days by Building a Relationship with VIPs, 128
- Hsieh, Lewis, 141
- humor, exhibiting, 101
- I
- ice breakers,
- “Ichi-God,” 135
- Ichiro, Suzuki, 135
- ideas
- communicating, 46–48
- expressing through writing, 150–151
- image training, 134
- Indeed.com, 55
- influence
- acquiring, 31
- power of, 157–158
- influence-oriented managers, 177, 180
- initiative, taking, 48–49, 53
- Instagram, 48
- internship, sports marketing, 15–18
- interviewer, viewpoint, 170–171
- interviews, 18
- introversion and extroversion, 99–100
- The Introvert Advantage: How to Thrive in an Extrovert World, 30–31, 45
- The Introvert Entrepreneur: Amplify Your Strengths and Create Success on Your Own Terms, 119, 151
- Introvert Power: Why Your Inner Life Is Your Hidden Strength, 97, 100
- The Introverted Leader: Building on Your Quiet Strength, 67, 134, 186
- introverts
- advantages, 22
- ambitiousness, 88
- attention and praise, 102–103
- being low profile, 191
- brain activity, 30
- challenges in workplace, 102–103
- changing into extroverts, 187–188
- characteristics, 157–158
- coworking with, 172
- as deep thinkers, 21, 65, 104
- encouraging to speak, 164
- vs. extroverts, 25–32, 47, 99–100, 161
- and flexibility, 163–164
- gifts, 157–158
- leadership traits, 185–187, 193
- long-term memory, 21–22
- as managers, 189–193
- number of, 98
- percentage of, 63–64
- perceptions about, 27
- self-expression, 28
- single-minded focus, 105
- smartness of, 190
- source of stimulation, 140–141
- speaking with extroverted managers, 180
- suitable jobs for, 33–40
- superstar halo, 155–159
- talking one on one with, 67
- traits, 29–32
- viewpoint, 168–169
- The Introvert’s Secret to Success, 89–90
- investors, presentation to, 10–12
- ISS (International Space Station), 76–77
- J
- James, Geoffrey, 90
- James, LeBron, 155
- Japan, working in, 56
- Jeffers, Susan, 118–119
- job fairs, attending, 17–18
- jobs. See also dream job
- considering changing, 35–37
- recommendations for introverts, 33–40
- suitability for introverts, 33–40
- Jobs, Steve and Steve Wozniak, 165
- Johnson, Debra, 30
- jokes, making, 101
- K
- Kahnweiler, Jennifer, 67, 134, 136, 148, 181–182, 186–187
- Kanengieter, John, 77
- king piece, taking, 90–92
- Kornhonen, Karoliina, 97
- KPIs (key performance indicators), 181
- L
- Lai, I-Wei, 57–59
- language barriers, 19–23, 66
- leadership traits, 185–187, 193
- Lee, Ang, 105
- Lee, Tony, 33
- Level 5 Leaders, 186
- Lewis, Michael, 155
- likability, 76–78
- limbic system, 133
- LinkedIn, 48, 148–149
- listening skills, 11, 28, 47, 64–65, 89–90, 104–105, 164, 191
- listening vs. agreeing, 64–65
- Little, Brian R., 189, 193
- Little Giants, 57
- Löhken, Sylvia, 67, 90
- lucky, being, 17
- M
- Major League Baseball, 158
- managers
- communicating with, 179–181
- communication styles, 176–179
- conflicts with, 62–63
- goals and motives, 181–182
- interviewing, 162–163
- introverts as, 189–193
- preferences, 176–179
- viewpoint, 169–170
- managing upward, 175–183
- Marissa Mayer and the Fight to Save Yahoo, 26
- Marston, William, 176
- Märtin, Doris, 31, 89–90, 136
- Mayer, Marissa, 26
- MBTI professional personality test, , 32
- Me, Myself, and Us: The Science of Personality and the Art of Well-Being, 189
- meetings
- speaking in, 43
- taking minutes, 85
- memory
- and face blindness, 45
- long term, 21–22
- Miami Heat, 155–156
- Miami Marlins, 158
- MLB (Major League Baseball), average team value, 15
- Moglen, Hillary, 88
- Moneyball, 155
- Moore, Karl, 175–176
- Morgan, Nick, 133
- Morrison, Elizabeth, 46
- Myers-Briggs personality test, , 32
- N
- names, remembering, 45
- narrative, controlling, 49
- NASA astronauts, building trust among, 76–77
- NCAA (National Collegiate Athletics Association), 158
- needs, knowing, 46
- negative attitudes, giving up, 119
- negotiating, 87–92
- nervousness
- before attending events, 27
- creating comfort zone, 95
- of managers, 189
- speaking in meetings, 43
- on stage, 133–135
- networking events, 44
- neurotransmitters, 30
- New Year’s Tea Party event, 109, 111
- Newport, Cal, 106, 150–151
- “normal” personality,
- O
- Olsen Laney, Marti, 30–31, 45
- overseas work environment, 56
- P
- people, interacting with, 53–54
- perseverance, 105–106
- personal space, protecting, 152
- personalities
- dealing with, 25–26, 71, 100–101
- embracing one’s own, 171
- perspective, changing in environments, 44
- PET (positron emission tomography), 30
- Petrilli, Lisa, 193
- phone, talking on, 20, 80–83
- positive attitude, maintaining, 118–119
- positive reinforcement, 134–135, 137–138
- praise and attention, 102–103
- preparedness, 112, 179–181
- presentations, giving, 11–12, 49. See also speeches; talks
- privacy, valuing, 28, 148, 152
- problems, confronting in workplace, 43
- public speaking, 11–12, 138–140, 142–143
- Q
- qualifications and abilities, showing, 17–18
- questionnaire, filling out, 17
- questions, asking, 46, 81, 182–183, 192
- Quiet Influence: The Introvert’s Guide to Making a Difference, 148
- Quiet: The Power of Introverts in a World That Can’t Stop Talking, , 36, 98
- Quiet Wins: This Is How Introverts Make Their Voices Heard, 31
- R
- relationships, developing at work, 55–59. See also friends; work relationships
- researching skills, 90
- respect, showing, 100–101
- response behaviors, 28
- role player stars, 158–159
- Rollag, Keith, 45
- Roosevelt, Franklin and Eleanor, 165
- routines, power of, 135–136
- S
- Sand, Ilis, 74–75
- Sandberg, Sheryl and Mark Zuckerberg, 38, 165
- The Secret Lives of Introverts: Inside Our Hidden World, 21
- security guards, interacting with, 53–54
- self
- bringing out best at work, 103–106
- knowing, 121
- self-care, before social events, 121
- self-expression, introverts vs. extroverts, 28
- silence and contribution, 145–146
- Silicon Valley, 99
- Sinek, Simon, 122
- situations, analyzing, 72–74
- social functions
- adapting to, 125–129
- deciding on attendance, 117–120
- preparing for, 121–123
- stepping into, 113–115
- social media
- groups, 33, 48
- preparing to use, 151–152
- strategic efficiency, 151
- using, 128–129
- social platform, picking, 147–152
- social standards,
- socializing, process of, 187
- society, blending into, 114
- speaking
- and communicating ideas, 46–48
- encouraging, 164
- in meetings, 43
- speech patterns, distinguishing, 137
- speeches. See also presentations; talks
- sports management, degree in, 36
- sports marketing internship, 15–20
- stage
- facing crowds, 140–141
- getting on, 112–113
- nervousness, 133–135
- power of routines, 135–136
- preparation, 136–140
- Stanton, Giancarlo, 158
- Start with Why: How Great Leaders Inspire Everyone to Take Action, 122
- steadiness-oriented managers, 177, 180–181
- Steam, 191
- “Still waters run deep,” 187
- stimuli, internal vs. external, 35
- storytelling, 12
- strategic thinking, 191
- strategies and efforts, 22–23
- stress, impact on behavior, 77
- style of presentation, finding and embracing, 12–13, 141–143
- Summers, Larry, 38
- superstar halo, 155–159
- T
- Talking with Confidence for the Painfully Shy, 126
- talks, preparing for, 135. See also presentations; speeches
- target audience, identifying, 152
- teams
- excelling at fighting as, 190–191
- introverts vs. extroverts, 165–167
- understanding, 162
- thesis topic, 36
- thinkers, introverts as, 21
- threats, physical responses to, 133
- timidity, conquering, 133
- Tolle, Eckhart, 71
- traveling for work, 93–95
- trustworthiness, 76–78
- Tsaousides, Theo, 133
- Tzu, Sun, 176, 191
- U
- “The Ultimate Guide for Introverts in New Environments,” 43–44
- University of Minnesota, 15
- US, working in, 56
- V
- values and goals, finding, 35
- Valve Corporation, 190–191
- video conferences, 83–85
- W
- WhatsApp, 48
- Williams, Serena and Venus, 165
- Women Online/The Mission List, 88
- work, attraction to, 36–37
- work environment, adapting to, 41–50
- work performance, exhibiting, 100
- work relationships, developing, 55–59. See also friends; relationships
- work times and styles, flexibility, 163–164
- working, groups vs. individually, 28
- workplace
- challenges in, 102–103
- introvert friendly, 56
- making friends, 43–44
- Wozniak, Steve and Steve Jobs, 165
- writing, using to express ideas, 150–151
- Y
- yelling, reasons for, 78
- Z
- Zhu, Dandan, 89, 91
- Zuckerberg, Mark and Sheryl
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