INDEX

  • A
  • Aarons-Mele, Morra, 88–90
  • abilities and qualifications, showing, 17–18
  • acquired influences, 31
  • active listening. See listening skills
  • admiration, sources of, 37
  • adrenaline, secreting, 133
  • agreeing vs. listening, 64–65
  • Al-Khalidi, Faisal, 43–44, 47
  • America, working in, 56
  • amygdala, 133–134
  • analytical abilities, relying on, 90
  • anger, 74–76
  • Art of War, 176, 191
  • attention and praise, 102–103
  • audience, identifying, 152
  • awkward situations, preparing for, 123
  • B
  • Balester, Collin, 142
  • baseball, 158
  • Battier, Shane, 156
  • battles
    • avoiding engagement, 71–72
    • picking, 111
  • behaviors
    • impact of stress on, 77
    • irrationality, 69–70
  • Benun, Ilise, 113
  • blaming vs. taking responsibility, 72, 74–75
  • The Blind Side, 155
  • brain
    • activity, 30
    • amygdala, 133–134
    • limbic system, 133
  • breaking the ice, 1
  • Buelow, Beth, 119, 151
  • Buffett, Warren, 189–190
  • business attitudes vs. craftsmanship, 89–90
  • business functions, deciding on attending, 117–120
  • business trips, 93–95
  • Butler Bulldogs basketball team, 158
  • C
  • Cain, Susan, 3, 36, 98, 133, 161, 193
  • caller ID app, installing on phone, 80–81
  • Cannon, Walter, 74
  • capabilities, showing off, 178–179
  • CareerCast website, 33
  • CAREhER platform, 150
  • Carlson, Nicolas, 26
  • Carr, Gina, 148
  • challenges, facing, 12, 43, 102–103.
    • See also conflicts
  • Chapman, Matt, 47–48
  • charismatic leadership, 185–186
  • clothing, choosing for social functions, 123
  • cloud technology tools, 47–48
  • Collins, Jim, 151, 186
  • comfort zone, creating, 95
  • communication
    • and discussion, 162–163
    • face to face, 66–67
    • mishaps, 62
    • seizing opportunities, 65
    • verbal vs. written, 28
  • The Confidence Zone, 134
  • conflicts. See also challenges
    • handling, 63–66
    • transforming, 192
  • connections, establishing at social functions, 127
  • conscientiousness-oriented managers, 178, 181
  • contacts
    • introducing, 128
    • pursuing, 127–128
  • contributions, tracking, 182–183
  • conversations
    • continuing, 122
    • holding at social functions, 126–127
    • making up topics, 126
  • Corcoran, John, 118, 128
  • core values and goals, finding, 35
  • craftsmanship vs. business attitudes, 89–90
  • credit, taking for capabilities, 178–179
  • crowds, facing for first time, 140–141
  • cultures
    • embracing, 101–102
    • interacting with, 42
  • D
  • “deep work,” 106
  • desensitizing, process of, 134
  • details, focus on, 28
  • DiMaggio, Joe, 141
  • DISC (dominance, influence, steadiness, conscientiousness), 176–178
  • discussions, small groups or one on one, 192
  • distraction, 28
  • dominance-oriented managers, 177, 180
  • “Don’t Get Pushed Around: An Introvert’s Guide to Getting What You Need at Work,” 113
  • dream job, crafting and looking for, 37–40. See also jobs
  • Drucker, Peter, 185–186
  • Duckworth, Angela, 105–106
  • E
  • Eastern Asian workplaces, 56
  • efficiency
  • efforts and strategies, 22–23
  • email, using, 82
  • emotional influences, shaking off, 69–71
  • emotions
    • being aware of, 78
    • caring for, 72–74
  • empathy, 61–62, 74–75, 89
  • employees, interviewing, 162–163
  • energy
    • as asset, 111
    • bringing to events, 121
    • expense, 93–94
    • gaining, 28–29
  • English as a second language, 21, 23
  • entrepreneurial interviews, 18
  • environments, adapting to, 41–50
  • Europe, northern area, 56
  • events
    • preparing for, 112
    • unfamiliarity of, 109–111
  • exit from social functions, looking for, 123
  • external stimuli, 28
  • extroversion and introversion, 99–100
  • extroverts
    • behaviors, 25–26
    • brain activity, 30
    • coworking with, 173
    • encouraging to listen, 164
    • excessiveness, 49
    • vs. introverts, 25–32, 47, 99–100, 161
    • number of, 98
    • self-expression, 28
    • and sports, 19–20
    • viewpoint, 167–168
    • working on self, 50
  • F
  • face blindness, easing, 45
  • Facebook, 48, 57–58, 149, 152
  • Fan, Tsuhan, 158
  • fear, conquering, 133–135
  • Feel the Fear and Do It Anyway, 119
  • fight to flight modes, 11
  • Finnish Nightmares: An Irreverent Guide to Life’s Awkward Moments, 97
  • flexibility, providing, 163–164
  • focus, maintaining, 28, 105
  • football team, average value, 15
  • Ford, Henry, 90
  • friends. See also relationships; work relationships
    • defining, 54–55
    • making at work, 43–44, 57–59
  • G
  • Gabor, Don, 126
  • Gates, Bill, 189–190
  • gifts
    • assessing, 37
    • of introverts, 157–158
  • Gino, Francesca, 162
  • Girls in Tech awards ceremony, 112–113
  • goals
    • and core values, 35
    • focusing on, 190
    • setting before attending events, 119–120
  • Good to Great, 151, 186
  • Granneman, Jenn, 21
  • Grant, Adam, 157, 187, 193
  • Groupon discounts, 55
  • H
  • Harvard Business School, 98, 162
  • Harvard social innovation leadership training, 10
  • Helgoe, Laurie, 36, 97, 100, 123
  • help, getting, 46
  • helping others, 101
  • Highly Sensitive People in an Insensitive World, 63–64, 74
  • Ho, Elsa, 44
  • host, helping at social functions, 126
  • How to Increase Your Income in 14 Days by Building a Relationship with VIPs, 128
  • Hsieh, Lewis, 141
  • humor, exhibiting, 101
  • I
  • ice breakers, 1
  • “Ichi-God,” 135
  • Ichiro, Suzuki, 135
  • ideas
    • communicating, 46–48
    • expressing through writing, 150–151
  • image training, 134
  • Indeed.com, 55
  • influence
    • acquiring, 31
    • power of, 157–158
  • influence-oriented managers, 177, 180
  • initiative, taking, 48–49, 53
  • Instagram, 48
  • internship, sports marketing, 15–18
  • interviewer, viewpoint, 170–171
  • interviews, 18
  • introversion and extroversion, 99–100
  • The Introvert Advantage: How to Thrive in an Extrovert World, 30–31, 45
  • The Introvert Entrepreneur: Amplify Your Strengths and Create Success on Your Own Terms, 119, 151
  • Introvert Power: Why Your Inner Life Is Your Hidden Strength, 97, 100
  • The Introverted Leader: Building on Your Quiet Strength, 67, 134, 186
  • introverts
    • advantages, 22
    • ambitiousness, 88
    • attention and praise, 102–103
    • being low profile, 191
    • brain activity, 30
    • challenges in workplace, 102–103
    • changing into extroverts, 187–188
    • characteristics, 157–158
    • coworking with, 172
    • as deep thinkers, 21, 65, 104
    • encouraging to speak, 164
    • vs. extroverts, 25–32, 47, 99–100, 161
    • and flexibility, 163–164
    • gifts, 157–158
    • leadership traits, 185–187, 193
    • long-term memory, 21–22
    • as managers, 189–193
    • number of, 98
    • percentage of, 63–64
    • perceptions about, 27
    • self-expression, 28
    • single-minded focus, 105
    • smartness of, 190
    • source of stimulation, 140–141
    • speaking with extroverted managers, 180
    • suitable jobs for, 33–40
    • superstar halo, 155–159
    • talking one on one with, 67
    • traits, 29–32
    • viewpoint, 168–169
  • The Introvert’s Secret to Success, 89–90
  • investors, presentation to, 10–12
  • ISS (International Space Station), 76–77
  • J
  • James, Geoffrey, 90
  • James, LeBron, 155
  • Japan, working in, 56
  • Jeffers, Susan, 118–119
  • job fairs, attending, 17–18
  • jobs. See also dream job
    • considering changing, 35–37
    • recommendations for introverts, 33–40
    • suitability for introverts, 33–40
  • Jobs, Steve and Steve Wozniak, 165
  • Johnson, Debra, 30
  • jokes, making, 101
  • K
  • Kahnweiler, Jennifer, 67, 134, 136, 148, 181–182, 186–187
  • Kanengieter, John, 77
  • king piece, taking, 90–92
  • Kornhonen, Karoliina, 97
  • KPIs (key performance indicators), 181
  • L
  • Lai, I-Wei, 57–59
  • language barriers, 19–23, 66
  • leadership traits, 185–187, 193
  • Lee, Ang, 105
  • Lee, Tony, 33
  • Level 5 Leaders, 186
  • Lewis, Michael, 155
  • likability, 76–78
  • limbic system, 133
  • LinkedIn, 48, 148–149
  • listening skills, 11, 28, 47, 64–65, 89–90, 104–105, 164, 191
  • listening vs. agreeing, 64–65
  • Little, Brian R., 189, 193
  • Little Giants, 57
  • Löhken, Sylvia, 67, 90
  • lucky, being, 17
  • M
  • Major League Baseball, 158
  • managers
    • communicating with, 179–181
    • communication styles, 176–179
    • conflicts with, 62–63
    • goals and motives, 181–182
    • interviewing, 162–163
    • introverts as, 189–193
    • preferences, 176–179
    • viewpoint, 169–170
    • managing upward, 175–183
  • Marissa Mayer and the Fight to Save Yahoo, 26
  • Marston, William, 176
  • Märtin, Doris, 31, 89–90, 136
  • Mayer, Marissa, 26
  • MBTI professional personality test, 2, 32
  • Me, Myself, and Us: The Science of Personality and the Art of Well-Being, 189
  • meetings
    • speaking in, 43
    • taking minutes, 85
  • memory
    • and face blindness, 45
    • long term, 21–22
  • Miami Heat, 155–156
  • Miami Marlins, 158
  • MLB (Major League Baseball), average team value, 15
  • Moglen, Hillary, 88
  • Moneyball, 155
  • Moore, Karl, 175–176
  • Morgan, Nick, 133
  • Morrison, Elizabeth, 46
  • Myers-Briggs personality test, 2, 32
  • N
  • names, remembering, 45
  • narrative, controlling, 49
  • NASA astronauts, building trust among, 76–77
  • NCAA (National Collegiate Athletics Association), 158
  • needs, knowing, 46
  • negative attitudes, giving up, 119
  • negotiating, 87–92
  • nervousness
    • before attending events, 27
    • creating comfort zone, 95
    • of managers, 189
    • speaking in meetings, 43
    • on stage, 133–135
  • networking events, 44
  • neurotransmitters, 30
  • New Year’s Tea Party event, 109, 111
  • Newport, Cal, 106, 150–151
  • “normal” personality, 4
  • O
  • Olsen Laney, Marti, 30–31, 45
  • overseas work environment, 56
  • P
  • people, interacting with, 53–54
  • perseverance, 105–106
  • personal space, protecting, 152
  • personalities
    • dealing with, 25–26, 71, 100–101
    • embracing one’s own, 171
  • perspective, changing in environments, 44
  • PET (positron emission tomography), 30
  • Petrilli, Lisa, 193
  • phone, talking on, 20, 80–83
  • positive attitude, maintaining, 118–119
  • positive reinforcement, 134–135, 137–138
  • praise and attention, 102–103
  • preparedness, 112, 179–181
  • presentations, giving, 11–12, 49. See also speeches; talks
  • privacy, valuing, 28, 148, 152
  • problems, confronting in workplace, 43
  • public speaking, 11–12, 138–140, 142–143
  • Q
  • qualifications and abilities, showing, 17–18
  • questionnaire, filling out, 17
  • questions, asking, 46, 81, 182–183, 192
  • Quiet Influence: The Introvert’s Guide to Making a Difference, 148
  • Quiet: The Power of Introverts in a World That Can’t Stop Talking, 3, 36, 98
  • Quiet Wins: This Is How Introverts Make Their Voices Heard, 31
  • R
  • relationships, developing at work, 55–59. See also friends; work relationships
  • researching skills, 90
  • respect, showing, 100–101
  • response behaviors, 28
  • role player stars, 158–159
  • Rollag, Keith, 45
  • Roosevelt, Franklin and Eleanor, 165
  • routines, power of, 135–136
  • S
  • Sand, Ilis, 74–75
  • Sandberg, Sheryl and Mark Zuckerberg, 38, 165
  • The Secret Lives of Introverts: Inside Our Hidden World, 21
  • security guards, interacting with, 53–54
  • self
    • bringing out best at work, 103–106
    • knowing, 121
  • self-care, before social events, 121
  • self-expression, introverts vs. extroverts, 28
  • silence and contribution, 145–146
  • Silicon Valley, 99
  • Sinek, Simon, 122
  • situations, analyzing, 72–74
  • social functions
    • adapting to, 125–129
    • deciding on attendance, 117–120
    • preparing for, 121–123
    • stepping into, 113–115
  • social media
    • groups, 33, 48
    • preparing to use, 151–152
    • strategic efficiency, 151
    • using, 128–129
  • social platform, picking, 147–152
  • social standards, 4
  • socializing, process of, 187
  • society, blending into, 114
  • speaking
    • and communicating ideas, 46–48
    • encouraging, 164
    • in meetings, 43
  • speech patterns, distinguishing, 137
  • speeches. See also presentations; talks
    • giving, 113, 115
    • preparation, 11–12
    • spreading out, 136
  • sports management, degree in, 36
  • sports marketing internship, 15–20
  • stage
    • facing crowds, 140–141
    • getting on, 112–113
    • nervousness, 133–135
    • power of routines, 135–136
    • preparation, 136–140
  • Stanton, Giancarlo, 158
  • Start with Why: How Great Leaders Inspire Everyone to Take Action, 122
  • steadiness-oriented managers, 177, 180–181
  • Steam, 191
  • “Still waters run deep,” 187
  • stimuli, internal vs. external, 35
  • storytelling, 12
  • strategic thinking, 191
  • strategies and efforts, 22–23
  • stress, impact on behavior, 77
  • style of presentation, finding and embracing, 12–13, 141–143
  • Summers, Larry, 38
  • superstar halo, 155–159
  • T
  • Talking with Confidence for the Painfully Shy, 126
  • talks, preparing for, 135. See also presentations; speeches
  • target audience, identifying, 152
  • teams
    • excelling at fighting as, 190–191
    • introverts vs. extroverts, 165–167
    • understanding, 162
  • thesis topic, 36
  • thinkers, introverts as, 21
  • threats, physical responses to, 133
  • timidity, conquering, 133
  • Tolle, Eckhart, 71
  • traveling for work, 93–95
  • trustworthiness, 76–78
  • Tsaousides, Theo, 133
  • Tzu, Sun, 176, 191
  • U
  • “The Ultimate Guide for Introverts in New Environments,” 43–44
  • University of Minnesota, 15
  • US, working in, 56
  • V
  • values and goals, finding, 35
  • Valve Corporation, 190–191
  • video conferences, 83–85
  • W
  • WhatsApp, 48
  • Williams, Serena and Venus, 165
  • Women Online/The Mission List, 88
  • work, attraction to, 36–37
  • work environment, adapting to, 41–50
  • work performance, exhibiting, 100
  • work relationships, developing, 55–59. See also friends; relationships
  • work times and styles, flexibility, 163–164
  • working, groups vs. individually, 28
  • workplace
    • challenges in, 102–103
    • introvert friendly, 56
    • making friends, 43–44
  • Wozniak, Steve and Steve Jobs, 165
  • writing, using to express ideas, 150–151
  • Y
  • yelling, reasons for, 78
  • Z
  • Zhu, Dandan, 89, 91
  • Zuckerberg, Mark and Sheryl
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