Butterworth-Heinemann
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First published 1994
Second edition 1999
Third edition 2003
Copyright © 1994, 1999, R. D. Galliers, D. E. Leidner and B. Baker. All rights reserved
Copyright © 2003, R. D. Galliers and D. E. Leidner. All rights reserved
The right of R. D. Galliers and D. E. Leidner to be identified as the authors of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988
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A catalogue record for this book is available from the Library of Congress
ISBN 0 7506 5619 0
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