Table of Contents
Chapter 1. Introduction to Security
Development of private security in the United States
Security development and the future
Standard 2.1 Training in private security
Standard 2.2 Professional certification programs
Standard 2.4 Training related to job functions
Standard 2.5 Preassignment and basic training
Standard 2.8 Training of supervisors and managers
Standard 2.9 State authority and responsibility for training
Standard 2.10 State boards to coordinate training efforts
Some security guard companies are growing
ASIS International Private Security Officer Selection and Training Guideline
Recruitment of security officers
Job description and performance evaluation
Chapter 3. Company Policies and Procedures
Important note for company-specific and site-specific procedures
Site-specific training and site orientation
Ethical violations or cardinal sins of security officers
Reporting of ethical violations
Complement and support a client’s security program
Importance of good public relations
Why cultural diversity is important?
Chapter 8. Persons with Special Needs
Interacting with people who have developmental disabilities
Communicating with people who have developmental disabilities
What do I do when I meet someone with a disability?
Chapter 9. Interpersonal Communication
Personality factors and communication
Chapter 10. Communications Systems and the Importance of Communication in an Emergency
Public address systems and intercoms
Importance of internal communication before and during an emergency
Chapter 12. Electronic Alarm Systems
Chapter 13. Camera Systems, Visual Observation, and Surveillance
Camera applications and advances
The security officer’s role with camera systems
Chapter 14. Observe and Report
Physical descriptions/general information
Chapter 15. Report Writing and Notetaking
Recordkeeping, storage, and use of computers
Security logs: practical suggestions
Types of security investigations
Security officer’s responsibility
Chapter 19. Internal Threats to an Organization
Symptoms of dishonest employees
Package, vehicle, and locker inspections
Inspection policies and procedures
Chapter 20. Overview of the Legal System
The case may or may not be finished at this point
Damages for civil lawsuits and torts
Important Sections of the U.S. Constitution
Chapter 21. Court Testimony, Depositions, and Administrative Hearings
Chapter 22. Introduction to Fire Protection
Flammable and combustible liquids
Chapter 23. Life Safety Code and Material Safety Data Sheets
National Fire Protection Association’s Life Safety Code Handbook
Fundamental requirements of the life safety code
Building service and fire protection equipment
Chapter 24. Bloodborne Pathogens and Personal Safety
Personal protective equipment, work practices, and engineering controls
Decontamination and sterilization
OSHA regulations—infection control program and exposure to bloodborne pathogens
Signs, labels, and color coding
Personal safety of security officers
Common injuries to security officers
Chapter 25. Emergency Preparedness
Role of security in an emergency
Overview of the emergency preparedness plan
Development of the emergency plan
Tornadoes and severe weather emergencies
Chapter 26. Crowd Control: Civil Disturbances and Labor Strikes
Types of gatherings and potential for civil disorder
Psychological factors affecting crowds
Role of security in planning for crowd control
Summary of actions for security officers
Using personal protective equipment
Personal traffic control equipment
Using and interpreting signals
Signaling other security officers
Controlling vehicles and pedestrians
Dangerous goods and other hazards
Broken sewer lines and water mains
Dependence of the barbiturate type
Blood alcohol concentration (%BAC) guide
Chapter 30. Handling Disruptive People
Assessing behavior and the potential for violence
Nonabusive psychological and physical intervention
Chapter 31. Workplace Violence
Workplace violence of a different form
Domestic violence and the workplace
Preventing violence: planning and strategic issues planning principles
Identifying and reporting threats and threatening behavior
Chapter 32. Private Security and Law Enforcement Cooperation
Chapter 33. Nonsecurity Duties and Creating a Positive Impression
Chapter 34. The Future of Security and Technology Enhancements
Continued technology advancements
Drones (unmanned aerial vehicles)