Table of Contents

Cover image

Title page

Copyright

Dedication

About the Author

Introduction

Part I: Grey Matter

Chapter 1. Are You Experienced?

Abstract

1.1 Digital to Human Experience

1.2 Redefining Localization

1.3 Unique and Universal

1.4 Understanding Culture

1.5 Spindrifts and Undertows

1.6 The Audience Is Not Listening

1.7 Acculturation and Globalization

Chapter 2. The Universal Totem Pole

Abstract

2.1 Metabolism of a Digital Product

2.2 Universal and Local Design

2.3 Ergonomics and Standards

2.4 Brand Localization

2.5 Expectations and Loyalty

2.6 Aspirations and Brand Identity

2.7 Diversification and Communities

Chapter 3. Across the Dashboard

Abstract

3.1 Establishing a Global Product Vision

3.2 Kickstarting Corporate Change

3.3 Agile Globalization

3.4 The Role of Global Awareness

3.5 Iterative Refining

3.6 International Research

Part II: Magnum Impulse

Chapter 4. Worlds Within Worlds

Abstract

4.1 A Global User Journey

4.2 Digital Portrait: Europe

4.3 Digital Portrait: North America

4.4 Digital Portrait: South America

4.5 Digital Portrait: Asia

4.6 Digital Portrait: Australia

4.7 Digital Portrait: Africa

4.8 Infrastructure and Trust

4.9 Customer Support and Service

4.10 Case Study: What’s in a Name?

Chapter 5. Mental Manifests

Abstract

5.1 Aesthetics and Cultural Imperatives

5.2 Personal Attitudes and Social Values

5.3 Persuasion and Reason

5.4 Cultural Models

5.5 Appropriation and Appropriateness

5.6 Stereotypes and Generalizations

5.7 Concepts and Metaphors

5.8 Never-ending Stories

Part III: About Face

Chapter 6. Cutting Copy

Abstract

6.1 Clarity and Reusability

6.2 Refining Affinity and Tone

6.3 Dialects and Variations

6.4 Building a Global Content Strategy

6.5 Translation and Transcreation

6.6 International SEO

6.7 Controlled Language and Machine Translation

Chapter 7. Global Designs

Abstract

7.1 Cultural Aesthetics

7.2 Indigenous User Interfaces

7.3 Gender and UX

7.4 Scripts and Keyboards

7.5 Internationalization Requirements

7.6 Cross-Cultural Usability

7.7 Virtual Realities

Chapter 8. A Thousand Pictures

Abstract

8.1 Gestures and Inputs

8.2 Cognition and Cues

8.3 Typesetting and Typography

8.4 Color Schemes

8.5 Iconography and Imagery

8.6 Resolutions and Devices

8.7 Personas and Characters

Conclusion: Spirits in a Digital World

References

Index

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