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Book Description

Managing Innovation is the bestselling text for graduate and undergraduate students and a classic in the field. Emphasizing practical, evidence based tools and resources, this title provides students with the knowledge base to successfully manage innovation, technology, and new product development. The holistic approach addresses the interplay between the markets, technology, and the organization, while relating the unique skill set required to manage innovation and innovation processes.

The sixth edition of Managing Innovation continues to include the popular “Innovation in Action” sections in each chapter which are now newly titled Case Studies, and also features a number of new cases, updated and new research notes and references, and links to videos, audio interviews, activities, and case studies. The sixth edition also features new material on emerging innovation themes, including business model innovation, user innovation, crowd-sourcing, creativity, entrepreneurship, service innovation, public services, and more.

The rapid pace of the field's evolution has brought an increase in multi-disciplinary approaches and skills, while expanding the available tool kit and pushing the boundaries of possibility forward. This text provides expert navigation through the abundance of new data, new methods, new concepts, and approaches — but it is designed to encourage and support tailored experimentation, not replace it. Equipped with a strong foundation and a productive innovation management mindset, today’s students will be equipped to bring about the era’s next great advances.

Table of Contents

  1. Cover
  2. About the Authors
  3. Preface to the Sixth Edition
  4. How to Use This Book: Key Features
  5. CHAPTER 1: Innovation – What It Is and Why It Matters
    1. 1.1 The Importance of Innovation
    2. 1.2 Innovation Is not Just High Technology
    3. 1.3 It’s Not Just Products…
    4. 1.4 Innovation and Entrepreneurship
    5. 1.5 Strategic Advantage Through Innovation
    6. 1.6 Old Question, New Context
    7. 1.7 What Is Innovation?
    8. 1.8 A Process View of Innovation
    9. 1.9 Innovation Scopes and Types
    10. 1.10 Key Aspects of Innovation
    11. 1.11 Innovation Management
    12. Summary
    13. Further Reading
    14. Case Studies
    15. References
  6. CHAPTER 2: Innovation as a Core Business Process
    1. 2.1 Different Circumstances, Similar Management
    2. 2.2 Services and Innovation
    3. 2.3 Variations on a Theme
    4. 2.4 A Contingency Model of the Innovation Process
    5. 2.5 Evolving Models of the Process
    6. 2.6 Can We Manage Innovation?
    7. 2.7 Learning to Manage Innovation
    8. 2.8 What Do We Know About Successful Innovation Management?
    9. 2.9 Beyond the Steady State
    10. Summary
    11. Further Reading
    12. Case Studies
    13. References
  7. CHAPTER 3: Building the Innovative Organization
    1. 3.1 Shared Vision, Leadership, and the Will to Innovate
    2. 3.2 Appropriate Organizational Structure
    3. 3.3 Key Individuals
    4. 3.4 High Involvement in Innovation
    5. 3.5 A Roadmap for the Journey
    6. 3.6 Effective Team Working
    7. 3.7 Creative Climate
    8. 3.8 Boundary-Spanning
    9. Summary
    10. Further Reading
    11. Case Study
    12. References
  8. CHAPTER 4: Developing an Innovation Strategy
    1. 4.1 “Rationalist” or “Incrementalist” Strategies for Innovation?
    2. 4.2 Innovation “Leadership” versus “Followership”
    3. 4.3 The Dynamic Capabilities of Firms
    4. 4.4 Appropriating the Benefits from Innovation
    5. 4.5 Exploiting Technological Trajectories
    6. 4.6 Developing Firm-specific Competencies
    7. 4.7 Globalization of Innovation
    8. 4.8 Enabling Strategy Making
    9. Summary
    10. Further Reading
    11. Case Studies
    12. References
  9. CHAPTER 5: Sources of Innovation
    1. 5.1 Where Do Innovations Come From?
    2. 5.2 Knowledge Push
    3. 5.3 Need Pull
    4. 5.4 Making Processes Better
    5. 5.5 Crisis-driven Innovation
    6. 5.6 Whose Needs? The Challenge of Underserved Markets
    7. 5.7 Emerging Markets
    8. 5.8 Toward Mass Customization
    9. 5.9 Users as Innovators
    10. 5.10 Using the Crowd
    11. 5.11 Extreme Users
    12. 5.12 Prototyping
    13. 5.13 Watching Others – and Learning From Them
    14. 5.14 Recombinant Innovation
    15. 5.15 Design-led Innovation
    16. 5.16 Regulation
    17. 5.17 Futures and Forecasting
    18. 5.18 Accidents
    19. Summary
    20. Further Reading
    21. Case Studies
    22. References
  10. CHAPTER 6: Search Strategies for Innovation
    1. 6.1 The Innovation Opportunity
    2. 6.2 When to Search
    3. 6.3 Who Is Involved in Search
    4. 6.4 Where to Search – The Innovation Treasure Hunt
    5. 6.5 A Map of Innovation Search Space
    6. 6.6 How to Search
    7. 6.7 Absorptive Capacity
    8. 6.8 Tools and Mechanisms to Enable Search
    9. Summary
    10. Further Reading
    11. Case Studies
    12. References
  11. CHAPTER 7: Innovation Networks
    1. 7.1 The “Spaghetti” Model of Innovation
    2. 7.2 Innovation Networks
    3. 7.3 Networks at the Start‐up
    4. 7.4 Networks on the Inside …
    5. 7.5 Networks on the Outside
    6. 7.6 Networks into the Unknown
    7. 7.7 Managing Innovation Networks
    8. Summary
    9. Further Reading
    10. Case Studies
    11. References
  12. CHAPTER 8: Decision Making Under Uncertainty
    1. 8.1 Meeting the Challenge of Uncertainty
    2. 8.2 The Funnel of Uncertainty
    3. 8.3 Decision Making for Incremental Innovation
    4. 8.4 Building the Business Case
    5. 8.5 Concept Testing and Engaging Stakeholders
    6. 8.6 Spreading the Risk
    7. 8.7 Decision Making at the Edge
    8. 8.8 Mapping the Selection Space
    9. Summary
    10. Further Reading
    11. Case Studies
    12. References
  13. CHAPTER 9: Making the Innovation Case
    1. 9.1 Developing the Business Plan
    2. 9.2 Forecasting Innovation
    3. 9.3 Estimating the Adoption of Innovations
    4. 9.4 Assessing Risk, Recognizing Uncertainty
    5. 9.5 Anticipating the Resources
    6. Summary
    7. Further Reading
    8. Case Studies
    9. References
  14. CHAPTER 10: Creating New Products and Services
    1. 10.1 Processes for New Product Development
    2. 10.2 Factors Influencing Product Success or Failure
    3. 10.3 Influence of Technology and Markets on Commercialization
    4. 10.4 Differentiating Products
    5. 10.5 Building Architectural Products
    6. 10.6 Commercializing Technological Products
    7. 10.7 Implementing Complex Products
    8. 10.8 Service Innovation
    9. Summary
    10. Further Reading
    11. Case Studies
    12. References
  15. CHAPTER 11: Exploiting Open Innovation and Collaboration
    1. 11.1 Joint Ventures and Alliances
    2. 11.2 Forms of Collaboration
    3. 11.3 Patterns of Collaboration
    4. 11.4 Influence of Technology and Organization
    5. 11.5 Collaborating with Suppliers to Innovate
    6. 11.6 User-led Innovation
    7. 11.7 Extreme Users
    8. 11.8 Benefits and Limits of Open Innovation
    9. Summary
    10. Further Reading
    11. Case Studies
    12. References
  16. CHAPTER 12: Promoting Entrepreneurship and New Ventures
    1. 12.1 Ventures, Defined
    2. 12.2 Internal Corporate Venturing
    3. 12.3 Managing Corporate Ventures
    4. 12.4 Assessing New Ventures
    5. 12.5 Spin-outs and New Ventures
    6. 12.6 University Incubators
    7. 12.7 Growth and Performance of Innovative Small Firms
    8. Summary
    9. Further Reading
    10. Case Studies
    11. References
  17. CHAPTER 13: Capturing the Business Value of Innovation
    1. 13.1 Creating Value through Innovation
    2. 13.2 Innovation and Firm Performance
    3. 13.3 Exploiting Knowledge and Intellectual Property
    4. 13.4 Sharing and Distributing Knowledge
    5. 13.5 Exploiting Intellectual Property
    6. 13.6 Business Models and Value Capture
    7. 13.7 Dynamics of Generative Interaction
    8. Summary
    9. Further Reading
    10. Case Studies
    11. References
  18. CHAPTER 14: Capturing Social Value
    1. 14.1 Building BRICs – The Rise of New Players on the Innovation Stage
    2. 14.2 Innovation and Social Change
    3. 14.3 The Challenge of Sustainability-led Innovation
    4. 14.4 A Framework Model for Sustainability-led Innovation
    5. 14.5 Responsible Innovation
    6. Summary
    7. Further Reading
    8. Case Studies
    9. References
  19. CHAPTER 15: Capturing Learning from Innovation
    1. 15.1 What We Have Learned About Managing Innovation
    2. 15.2 How to Build Dynamic Capability
    3. 15.3 How to Manage Innovation
    4. 15.4 The Importance of Failure
    5. 15.5 Tools to Help Capture Learning
    6. 15.6 Innovation Auditing
    7. 15.7 Measuring Innovation Performance
    8. 15.8 Measuring Innovation Management Capability
    9. 15.9 Reflections
    10. 15.10 Developing Innovation Capability
    11. 15.11 Final Thoughts
    12. Summary
    13. Further Reading
    14. Case Studies
    15. References
  20. Index
  21. End User License Agreement
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