Index

A

  • ABB, 97
  • Abernathy, W., 36, 37
  • absorptive capacity (AC), 241–242
  • Accelerating Ideas to Market (AIM) process, 285
  • accidental innovations, 221–222
  • active users
    • users as innovators, 209
    • working with, 249
  • adaptive learning, 242
  • Adidas, 2, 85, 212, 223
  • adoption of innovations see diffusion
  • Advanced Institute of Management Research (AIM), 276
  • affective conflicts, 127
  • agile innovation, 81
  • Air BnB, 196, 227
  • Airbus, 158, 247
  • Airbus A‐380, 35
  • Airbus Industrie, 400
  • Albert, Michel, 151
  • Alcatel, 161
  • Allen, 64
  • Allen, Thomas, 102
  • Allen, Tom, 231, 267
  • Allen curve, 231, 267
  • alliances
    • joint ventures and, 394–399
    • learning, 410–417
  • appropriability regimes, 82
  • Aravind Eye Care System, 205
  • Aravind Eye Clinics, 29
  • Archimedes, 190
  • architectural innovation, 31, 34–36
  • architectural products
    • business market segmentation, 372–376
    • consumer market segmentation, 370–372
  • ARM Holdings designs and licenses, 520
  • Arrow, K., 241
  • Arup, knowledge management, 507
  • assembly customization, 207
  • AT&T, 143
  • attitude and innovation energy, 120–121
  • attribute gap, 322
  • auditing, 563–564
  • automated teller machinery (ATM) service, 9

B

  • Bain and Co., 145
  • “bandwagon” effect, 195–196, 320
  • Bank of America, 50
  • BASF, 191, 192
  • Bass model of diffusion, 320, 321, 324
  • Bayer, 191, 192
  • Bayesian models of diffusion, 320
  • Baylis, Trevor, 266–267
  • Becker, M.C., 130
  • behaviors, and innovation energy, 121–122
  • Belbin's team roles, 112, 113
  • Bell, Alexander Graham, 91
  • Bell Labs, 191, 192
  • Bell, M., 241
  • benchmarking, 215
  • Benetton, 50, 51, 148, 248
  • Best, Michael, 61
  • Bezos, Jeff, 92, 196, 227
  • Birch, David, 59
  • bisociation, 217
  • Blank, Steve, 81
  • “blockbuster” drug, 192
  • Blue Ocean Innovation Strategies, 146
  • Blue Ocean strategy, 203
  • BMW, 231, 245, 249, 268
  • Boeing, 158, 164, 261, 270, 272
  • Boeing Associated Products (BAP), 452
  • Boeing Dreamliner, 35
  • Boeing's 737 airliner, 28
  • Boeing Technology Services (BTS), 452
  • Bohr, N., 143
  • Boo.com, 143
  • Bookham Technology, 447
  • bootlegging, 245, 302
  • Booz Allen Hamilton Inc., 64, 142
  • Boston Consulting Group, 146
  • bottom of the pyramid (BoP) approach, 204, 205, 535–536
  • boundary‐spanning, 131–134
  • “bounded rationality,” 293
  • Bowman, Douglas, 116
  • brainstorming, 256, 313
  • Brazil, Russia, India, and China (BRIC), 531–536
  • Brearly, Harry, 222
  • Bridge approach, 511
  • British Standard, 64
  • brokers, 251
  • Brown, John Seeley, 231, 268
  • BT, 247
  • bubble charts, 342
  • Buckley, George, 43
  • build‐measure‐learn, 354
  • Buisson, B., 149
  • Burns, Tom, 97
  • Burt, Ronald, 230
  • business innovation, 43
  • business innovator, 102
  • business investment, 337, 338
  • business model (BM)
    • capabilities and processes, 522
    • development, 287–288
    • entrepreneurs, 294
    • examples of, 288
    • Internet, examples of, 294
    • music industry, 294, 295
    • network position, 523
    • product and service integration, 524–525
    • reframing of a business, 291–295
    • reputation and relationships, 525
    • revenue generation, 522
    • selection decisions, 291–295
    • value creation within and across sectors, 523–524
    • value proposition, 522
  • business plan
    • development, 306–310
    • estimating adoption/diffusion, 315–326
    • forecasting innovation, 310–315
    • resource allocation and costs, 333–343
    • risk and uncertainty, 326–333

C

  • Carlsen, Chester, 234
  • Carlson, Curt, 121
  • Carroll, Darrel, 248
  • Carter, C., 240
  • cash flow
  • Caterpillar Inc., 54
  • CEMEX, 536
  • Cerulean Inc., 75, 85, 223, 292
  • change, organizational, 69
  • Chaplin, Charlie, 100
  • checklists
    • project appraisal, 338–340
    • success routines, 76
  • Chesbrough, Henry, 221
  • Chesbrough's principles, of open innovation, 269
  • Chiroscience plc, 472–473
  • Christensen, Clayton, 91, 150, 200, 232–234, 273, 340
  • CI innovators, 108
  • Cisco, 167, 223, 269
  • Citibank, 50, 267
  • Citicorp, 213
  • citizen‐sourcing, 211
  • “clan” culture, 125
  • Clark, Kim, 101, 231, 233, 234
  • client project orientated organization, 388
  • climate vs. culture, 123
  • clockwork radio, invention of, 266–267
  • Cloyd, Gil, 270
  • Cloyd, Gilbert, 270
  • cognition
    • managerial cognition, 170
    • at Polaroid, 171
  • cognitive ability and risk assessment, 330–331
  • cognitive bias, 330
  • cognitive dissonance, 292
  • cognitive styles, of team‐members, 116
  • Cohen, W., 241, 242
  • collaboration
    • App development, 401
    • and biotechnology, 398
    • complementary resources, 398
    • exploration alliances, 399
    • external technology sources, 396
    • extreme users, 424–427
    • forms of, 399–401
    • information and communications technology, 398
    • leakage of information, 398
    • loss of control/ownership, 398
    • market‐induced motives, 397, 398
    • market uncertainty and technological change, 398
    • patterns of, 402–404
    • rate of technological change, 396
    • with suppliers, 417–421
    • technological reasons, 395
    • technology and organization, 404–417
    • transaction costs and strategic implications, 396–397
    • user‐led innovation, 422–424
  • collective efficiency, 131, 132, 258
  • collective learning, 258
  • Coloplast, 85, 209, 210, 284, 285
  • Coloplast Ostomy Forum (COF) board approach, 210
  • commercialization
    • innovativeness and success rate, 363
    • new markets/businesses, 363
    • novel product characteristics, 363
    • novel products and services, 363
    • novel technologies, 366
    • product advantage, 363
    • product commercialization and review, 353
    • technological products, 376–379
  • communities of practice, 243, 257, 268
  • company culture, 409
  • compatibility
    • of innovation with adopters, 322–323
    • standards compatibility, 158
  • complementary assets, 78, 156–158
  • complexity of innovations, effect on diffusion, 323
  • complex products, implementing, 380–383
  • component innovation, 31, 34–36
  • computer games, 203
  • computer simulation, 289
  • conflict in organization, 127–128
  • ‘connect and develop,’ P&G, 268–270, 274, 275
  • contextual factors, 83
  • contingency model, 63
  • continuous improvement (kaizen), 103
  • Cooke, Phil, 61
  • Cook, P., 119
  • Cooper, Robert, 64, 92, 282, 284
  • co‐option alliance, 399
  • Coover, Harry, 222
  • core capabilities, 69, 70
  • core competencies
    • approach, assessment of, 166–169
    • at Canon, 165–166
    • Hamel and Prahalad's notions, 164–166
    • measurement, 169–171
    • strategic business units, 166
  • core process, 40
  • core rigidities, 70, 91, 168–169
  • Corning, 67
  • corporate culture vs. leadership, 119
  • corporate entrepreneurship, 41
  • corporate governance, 151
  • “Corporate Immune System,” 295–297
  • corporate social responsibility (CSR), 538
  • corporate strategy, 408
  • corporate technologies, 167
  • corporate ventures/venturing, 250–251, 437
    • advocacy approaches, 455
    • conceptualization stage, 456
    • definition, 455–456
    • direct investments, 457
    • enabling approaches, 455
    • entrepreneurial activity, 456
    • funding, 444–446
    • internal and external environments, 457
    • long‐term commitment, 456
    • opportunistic approaches, 455
    • political barriers, 457
    • producer approaches, 455
    • product champion, 457
    • sources of ideas, 457
    • sources of opportunities, 456
    • strategic positioning, 456
    • superficial approaches, 456
    • technical and commercial orientations, 458
    • technical knowledge, 458
    • technology‐push approach, 456
    • venture capital firms, 457
  • cospecialization networks, 259
  • Craft, Tim, 209
  • “creative bazaar” model, 272
  • “creative destruction,” 29
  • creative firms, 72
  • crisis‐driven innovation, 198–199
  • Croc, Ray, 216
  • cross‐cultural teams, 117
  • cross‐functional team, 112
    • kick‐off meeting, 352
    • review meetings, 352–353
    • team effectiveness and project uncertainty, 348–349
  • crowd‐funding, 443–444
  • crowdsourcing, 211–213, 271, 272
    • competitions, 427
    • peer/user communities, 426–427
  • C‐space (culture space), 506
  • culture vs. climate, 123
  • customer surveys, 312
  • customization options, 207
  • cyanoacrylate, 222

D

  • Day, G., 234
  • debate in organization, 128
  • decision making, 62 see also uncertainty
    • business case, 287–289
    • challenge of, 282
    • concept testing and stakeholders engagement, 289–290
    • at the edge, 291–297
    • funnel of, 282–284
    • incremental innovation, 284–287
    • risk, 290–291
    • selection space, 297–302
  • deep diving, 249–250
  • Delphi method, 313–314
  • demand‐side knowledge, 53–54
  • de Mestral, George, 190
  • design customization, 207
  • design‐led innovation, 217–218
  • Design Out Crime initiative, 56
  • Detroit, 208
  • diffusion
    • barriers to, 318
    • definitions of, 318
    • factors influencing, 321
    • failures, reasons for, 326
    • pre‐diffusion phase, 316–317
    • processes, 318–321
    • research and practice, limitations of, 325–326
  • direct integration, 463
  • direct investments, 456
  • discontinuous innovation, 29–33, 35, 62, 63, 83–84, 292, 294
  • discounted cash flow (DCF), 334, 335, 340
  • disruptive innovation, 35, 200–203, 374
  • distribution customization, 207
  • distribution knowledge, 508–511
  • diversity
    • functional diversity, 510
    • strategic games, 164
    • TMT diversity, 94
  • 3‐D printing, 206
  • Drayton, Bill, 56
  • Drucker, Peter, 456
  • Duguid, Paul, 231, 268
  • Du Pont, 191, 192
  • Durisin, B., 242
  • Durkheim, Emile, 230
  • Dutton Engineering, 111
  • dynamic capabilities
    • challenges, 42–43
    • of firms, 150–155

E

  • earning per share (EPS), 340
  • East Asian firms, technology strategies of, 152–153
  • eBay, 93
  • economic growth, role of innovation in, 2–3
  • Edison, Thomas, 216, 257, 266
  • electric and hybrid cars, 551–552
  • electricity supply, 266
  • Electrolux, 101
  • Eli Lilly, 248, 269, 270, 272
  • embedding approach, 511
  • emerging economies
    • development of firms, 532
    • frugal innovation, 535
    • innovation and enterprise, 532
    • reverse product–process innovation life cycle, 532
  • emerging markets, 174, 204–206, 558
  • Emerson, Ralph Waldo, 193
  • EMI CAT Scanner, 383
  • employee‐led innovation, 108
  • Encarta, 212
  • Encyclopaedia Britannica, 212
  • engineered networks, 260, 264–265
  • Engro Foods, 535
  • ENIAC, 51
  • Enron, 219
  • entrepreneurial commitment, 477
  • entrepreneurial effectuation, 439
  • entrepreneurs, 57
    • building coalitions and network support, 289
    • interaction, for innovative new ventures, 487
    • networking skills, 266–267
    • opportunity source, 196
    • role of, 203–204
  • environmental factors stifling innovation, 119
  • epidemic S‐curve model of diffusion, 319
  • Ericsson, 72, 161, 167
  • ethnographic methods, 195
  • European Community Innovation Survey, 238, 239
  • European Union's Community Innovation Survey (CIS), 2
  • Evans, P., 51
  • experience economy, 218
  • experience innovation, 53, 218
  • experimentation, innovative, 56
  • expert opinion, Delphi method, 313–314
  • expert promoter, 102–103
  • extended enterprise (outsourcing), 55
  • external assessment, forecasting, 313–314
  • externalization, 505
  • external networks, 268–272
  • external orientation, 131
  • extreme users
    • codevelopment, 425–426
    • democratic innovation and crowdsourcing, 426–427

F

  • fabrication customization, 207
  • Facebook, 52, 208, 212
  • facilitation, in networking, 133
  • failure(s)
    • adoption and diffusion, 326
    • assessment tools, 327
  • Fanning, Shawn, 89
  • Fauchart, Emmanuelle, 57
  • Fifth‐Generation Computer project, 272
  • fifth‐generation Rothwell's innovation model, 65, 258, 275, 319
  • financial assessment, 333–334
  • financial innovation, 219–220
  • financing approach, 536
  • firm competencies, 408–409
  • firm‐specific competencies, 164–175
  • First Mover Innovation Strategies, 149
  • Flickr, 208
  • flow approach, 511
  • Ford, 51, 100, 111, 191, 192, 216
  • Ford, Henry, 29, 194, 228
  • Ford's Model T, 39
  • forecasting techniques, 314
  • France Telecom, 245
  • Fransman, Martin, 148
  • Frascati manual, R&D, 54
  • Freecharge, 220
  • freedom, 130
  • Freeman, Chris, 162, 227, 241
  • fringe markets, 201, 206
  • frugal innovation, 201–203, 534–535
  • Fruit of the Loom, 342
  • FT/IFC Transformational Business Awards, 535
  • Fujifilm, 185, 223
  • Fujimoto, T., 101
  • funding, of venture
    • corporate venture funding, 444–446
    • crowd‐funding, 443–444
  • fuzzy front end, 64, 308–310

G

  • Gardiner, P., 82
  • Gates, Bill, 92
  • Gavetti, G., 91
  • General Electric (GE), 2, 28, 54, 97, 201, 205, 261, 268
  • General Motors (GM), 91, 174
  • generative interaction, 525–527
  • generative learning, 242
  • Geovation, 270
  • Gereffi, G., 133
  • German economy, 2
  • Gerstner, Lou, 93
  • Gibson, William, 251
  • Gilbert, John, 75
  • Gillette, 171
  • glass industry, 197–198
  • GlaxoSmithKline, 256
  • globalization of innovation, 3, 175–179
  • Goldcorp, 212
  • Golder, P.N., 159
  • Goldstine, Herman, 51
  • Golesworthy, Tad, 209
  • go/no‐go decisions, 283
  • Google, 39, 69, 116, 118, 174, 245, 271
  • Granovetter, Mark, 230
  • Grassell, Megan, 209
  • Griffin, M.A., 95
  • gross domestic product (GDP), 2
  • Grossman, Dave, 93
  • gross national product (GNP), 451
  • groups
    • creativity, power of, 256
    • fluency and flexibility of, 256
    • positive and negative aspects of, 113
    • vs. teams, 111
  • “groupthink” effect, 293
  • Grove, Andy, 92
  • Growth Champions project, 3
  • Gruber, Marc, 57
  • GSK, 243, 267, 268
  • GSM standard, 161

H

  • Hackman, J. R., 115
  • Hales, M., 130
  • Hall, Richard, 170
  • Hamel, Gary, 164
  • Hamilton, 64
  • Hargadon, Andrew, 215, 216, 257
  • health care, 325
  • “heavyweight” project managers, 101
  • Hella, 85
  • Henderson, Rebecca, 231, 233, 234
  • Herve Thermique, 261
  • Hesselbein, F., 97
  • Hewlett‐Packard, 200
  • hidden innovation, 6–7
  • high‐involvement innovation, 103, 104, 244, 286
    • capability, evolution stages, 110
    • conditions, 111
    • diffusion of, 106–107
    • five‐stage model, 108–110
    • in German and Austrian Companies, 107
  • high‐performance project teams, 111–112
  • high‐performance teams
    • appropriate use of team, 115
    • clear and common goals, 114
    • collaborative climate, 115
    • competent team members, 114
    • decision making, 115
    • embracing appropriate change, 115
    • external support and recognition, 115
    • leadership, 115
    • results‐driven structure, 114
    • standards of excellence, 115
    • team spirit, 115
    • unified commitment, 114
    • working, 112
  • high uncertainty decision making
    • alternative decision‐making pathways, 302
    • alternative/dedicated implementation structures, 302
    • alternative measurement and evaluation criteria, 301
    • building alternative futures, 301
    • deploying alternative funding structures, 302
    • “Game changer” program, 301
    • mobilizing entrepreneurship, 302
    • mobilizing networks of support, 301–302
    • “probe and learn” approaches, 301
    • prototyping, selection process, 301

I

  • incremental innovations, 27, 37, 52, 55, 105, 228, 284–287
  • incrementalist strategy, 144–145
  • independent business units, 464–465
  • India
    • emerging markets, 204
    • satellite technology, 534
  • individual innovator roles, 102–103
  • Industrial Trucks Ltd, “Aggressive 30” program, 286
  • ‘infusion’ approach, NASA, 272
  • InnoCentive, 270
  • innovation, 60–61
    • absorptive capacity, for external knowledge, 497
    • adoption, 230
    • agenda, 25
    • appropriability regime, 496
    • auditing, 563–564
    • benefits and limitation, 428–431
    • business plan/case (see business plan)
    • characteristics, 322–326
    • climate factors influencing, 123, 124
    • closed vs. open, 430
    • codevelopment, 423–424
    • commercial benefits of, 156–161
    • “competitive necessity,” 3
    • complementary assets/capabilities, 494, 496
    • context changes, 14–15
    • conventional approach, 549
    • database, 498
    • decision process, 41
    • definitions of, 15–19
    • for development, 535
    • diffusion, 289
    • dimensions of, 35
    • discontinuous, 32–33
    • disruptive business model of Skype, 496–497
    • disruptive innovation, 374, 378
    • dominant design, 496
    • economic growth, 2–3
    • emerging economies, firms in, 532
    • employee‐led, 108
    • and enterprise, 532
    • and entrepreneurship, 7–8, 532
    • externalities and complementary products, 496
    • external sources of, 500
    • financial markets and lending behavior, 498
    • firm size, 499
    • formal vs. relational governance partnerships, 397
    • frugal innovation, 534
    • “fuzzy front end,” 302
    • “fuzzy gates,” 284
    • game‐changing innovation, 221
    • games of, 164
    • generic process, 555
    • global pharmaceutical industry, 548
    • Goodhart law phenomenon, 498
    • of high‐involvement innovation, 106–107
    • high‐technology companies, 3–6
    • implementation, 48, 555, 569–570
    • importance of, 1–3
    • improvement, 31
    • incremental/radical, 228
    • at individual level, 89
    • information and communications technologies (ICTs), 496
    • inherent uncertainty, 92
    • innovation management practices and performance, 495
    • innovation ratio, 500
    • intellectual property rights (IPR), 495
    • internal and external linkages, 555
    • invention and, 17
    • and knowledge, 34, 511–513
    • leadership and climate, 92
    • and learning (see learning process)
    • life cycle, 36–40
    • long‐term value creation, 497
    • management challenges, 226
    • manufactured products, 6–7
    • market differentiation, 501
    • markets, 248–249
    • microgeneration of energy, 551
    • model of process, 48, 49, 556
    • nuclear power, technological innovation, 549
    • organizational climate, 118
    • organizational context, 555–556
    • organizational support, 122
    • and patents, 498, 500
    • patterns in “new” and “old” economies, 162, 163
    • P/E (price/earnings) ratio, 501
    • and performance, 494, 564–565
    • platform, 28–29
    • proactive links, 570–571
    • process view of, 19–20
    • in production and organization, 533
    • product market, 495
    • profitability, 501
    • “punctuated equilibrium” pattern, 228
    • push/pull innovation, 227–228
    • R&D statistics, 498
    • risky investment, 495
    • Rothwell's five generations of models, 65
    • routines, 555
    • scopes and types, 20–26
    • search strategies, 48, 567–568
    • selection, 48, 568
    • service (see service innovation)
    • SIL (see sustainability‐led innovation (SIL))
    • simplified model of, 40
    • social benefits of, 500
    • and social change (see social innovation and entrepreneurship)
    • sources of, 244
    • spillover, 499
    • SPRU database, 501
    • strategic advantages, 9–13
    • strategy domain, 555
    • success factors, 74, 75
    • sustainability, 550
    • sustaining innovation, 374
    • systems of, 60
    • technical innovations, 499
    • technological opportunity, 499
    • technology and, 531–532
    • top‐right quadrant, 551
    • user‐centric innovation, 427
    • user involvement, 422–424
    • value‐added, 500
    • value capture, 48
    • video content, 494
  • innovation capability
    • audit frameworks, 565–567
    • conscious and strategic fashion, 557
    • definition, 557
    • development of, 572–573
    • lack of capability, 557
    • modification and development, 557
  • innovation energy, 120–122
  • innovation funnel, 283
  • innovation life cycle, 36–40
  • innovation management
    • archetypes, 62
    • challenges of, 42–43
    • contextual influences, 83
    • core abilities in, 69, 70
    • learning, 70–73
  • innovation management practices and performance (IMPS), 495
  • innovation networks, 41, 255–256
    • breakthrough technology collaborations, 263–264
    • building new, 272–275
    • challenges of managing, 277
    • configuring, 275–277
    • emergent properties, 261–262
    • entrepreneurial, 266–267
    • external, 268–272
    • internal, 267–268
    • learning, 262–263
    • regional networks and collective efficiency, 264–265
    • “spaghetti” model, 256–258
    • types of, 264–265, 276
  • innovation search space
    • framing, 233–235
    • map of, 235–238
  • innovation space, 4Ps, 21–26
  • innovation strategy, 41, 139–140
    • benefits from innovation, 156–161
    • dynamic capabilities, 150–155
    • firm‐specific competencies, 164–175
    • globalization of innovation, 175–179
    • implications for management, 145–146
    • incrementalist strategy, 144–145
    • and performance, 147
    • rationalist strategy, 141–143
    • real world, 142, 143
    • research themes, 140–141
    • strategy making, 180–184
    • technological trajectories, 161–164
  • innovative ideas, 289
  • innovative leaders, 122
  • innovative organization, 41
    • and boundary‐spanning, 131–134
    • components of, 90
    • and creative climate, 117–130
    • and effective team working, 111–117
    • high involvement in innovation, 103–111
    • key individuals, 100–103
    • organizational structure, 96–100
    • shared vision and leadership, 91–96
  • Innovative Partnerships Programme (IPP), 272
  • inspirational communication, 95
  • Instagram, 52
  • integrated business teams, 463
  • integrated innovative organisation, 389
  • Intel, 158, 164
  • intellectual property
    • in China and India, 521
    • copyright, 518
    • design rights, 518
    • licensing IPR, 518–519
    • patents, 514–517
  • intellectual property rights (IPR), 495
  • intellectual stimulation by leaders, 95, 125
  • Intelligent Energy, 474
  • intermediate projects, 343
  • internal corporate ventures/venturing
    • business diversification, 453
    • competencies, 453–455
    • cyclical demand, 452–453
    • entrepreneurial behavior, 451
    • learning exercise, 453
    • noncore activities, 452
    • at Nortel Networks, 449
    • pressure on internal suppliers, 451–452
    • product development, risk and cost of, 452
    • range of motivation, 451
    • rates of growth, 451
    • satisfy managers' ambitions, 452
    • skills and capabilities, 450
    • strategic importance, 450
    • underutilized resources, 451
  • internalization, 505
  • internal networks, 267–268
  • intersectoral upgrading, 532
  • intrapreneurship, 245
  • investment by firms, project categories requiring, 336
  • involvement in organizations, 125
  • i‐platform devices, Apple, 210
  • ISO 9000 quality standards, 114
  • ITC, 536

J

  • Jaguar Land Rover (JLR), 375
  • Jam central open innovation model, 272
  • Japanese companies
    • heavyweight product managers and fat product designs, 169
    • “total productive maintenance” (TPM), 197
  • Japanese manufacturing
    • kaizen (continuous improvement), 103, 286
    • lean thinking, 105, 199
    • learning behavior, 132
  • Jepessen, Lars Bo, 211, 248
  • Jobs, Steve, 92, 121, 200, 231, 267, 312
  • “John Deere,” 2
  • Johnson and Johnson, 271
  • Johnson, Kelly, 199
  • joint ventures and alliances, 394–399
  • Jones, Tim, 220
  • Jugaad innovation, 425
  • Juran, Joseph, 231

K

  • kaizen (continuous improvement), 103, 196, 197, 286
  • Kanban, 356
  • Kay, John, 142, 148
  • keiretsu (business group), 260
  • Kenney, M., 83
  • Kenya
    • MPESA system, 213, 535
    • online banking and mobile banking, 24
  • Kevlar, 217
  • key individuals, role of, 132–133
  • Kim, W. Chan, 146
  • Kingdon, Matt, 122
  • Klann, William, 216
  • KLM Royal Dutch Airlines, 211
  • knowledge see also learning process
    • accumulated tacit knowledge, 157
    • embedded, 504
    • embodied, 504
    • embrained, 504
    • encoded, 504
    • encultured, 504
    • explicit, 504
    • identification, 503–504
    • and innovation, 511–513
    • knowledge network, 505
    • organizational culture and context, 505
    • organizational knowledge, 502–503, 505–506
    • and project execution, 79–81
    • reducing uncertainty, 282–283
    • sharing and distribution, 508–511
    • storing and retrieving, 507–508
    • tacit/implicit, 504
    • task and organizational context, 505
  • knowledge architecture, 231
  • knowledge articulation, 231
  • knowledge assimilation, 231
  • knowledge base of organization, 77
  • knowledge broker, 509
  • knowledge building, 336
  • knowledge concentration, 231
  • knowledge connections, 230–231
  • knowledge economies, 61, 556
  • knowledge flows, 231
  • knowledge management, 102, 243–244, 267, 507
  • knowledge networks, 230
  • knowledge production, 269
  • knowledge push innovations, 191–193
  • knowledge sharing, 124
  • ‘knowledge spaghetti,’ 257
  • knowledge transformation, 231
  • Kodak, 14, 171, 223, 293
  • Koestler, Arthur, 217
  • Koka, B., 242
  • Koska, Marc, 537–538
  • Kutol Products, 221
  • Kwolek, Stephanie, 217

L

  • Lakhani, Karim, 211, 248
  • Lall, S., 241
  • Lamming, R., 132
  • Land, Edwin, 100, 171
  • Lane, P., 242
  • launch of innovation, 81–82
  • Lave, Jean, 231, 268
  • Lawrence, P., 97, 112
  • leader–member exchange (LMX), 95
  • “leadership” vs. “followership,” market strategy, 147–150
  • leaders/leadership, 93, 122
    • challenge and involvement, 125
    • characteristics of, 94
    • clarity, 95
    • and climate for innovation, 92
    • vs. culture, 119
    • mediating variables, 96
    • moderating variables, 96
    • transformational, 95, 96
  • lead times, inter‐industry differences, 157
  • lead users, at work, 209
  • “lean manufacturing” approach, 91
  • lean start‐up (LSU), 81, 288
    • build‐measure‐learn, 354
    • Five whys, 356
    • improvement, 356
    • innovation accounting, 355
    • Kanban, 356
    • line stop/andon cord, 356
    • minimum viable product (MVP), 354
    • pivoting, 355
    • single unit flow, 356
    • validated learning, 355
  • lean thinking, 27, 28, 105, 196, 199, 215
  • “learning curve” effect, 27, 157
  • learning process, 69, 83, 153–155
    • absorptive capacity, 242
    • and adaptation, 554
    • adaptive learning system, 558
    • and adoption of an innovation, 324
    • agile innovation methods, 562–563
    • benchmarking, 561–562
    • capability maturity models, 562
    • conceptualization, 558
    • creative destruction, 558
    • effectiveness of methods, 154
    • evaluation of, 334–342
    • experience, capture of, 558
    • experimentation, 558
    • from extreme conditions, 205
    • failure, learning from, 559–560
    • Japanese manufacturers, 132
    • Kolb's cycle of experiential learning, 558
    • networks, 258, 306
    • postproject reviews (PPRs), 560–561
    • and probing, 250
    • and reflection, 571
    • shared, 258, 306
    • structured and challenging reflection, 557
    • unlearning, problem of, 558
  • Leblanc process, 37
  • Lego, 60, 85, 212, 223, 272, 274, 278
  • Lenovo, 53
  • Leonard‐Barton, Dorothy, 168–169
  • Levinthal, D., 241, 242
  • Lewis, Ken, 111
  • LG, 178
  • Liberty Global, 85, 252, 278
  • Liberty Life Foundation, 267
  • life cycle of innovation, 36–40
  • Lifeline Energy, 266–267
  • “lightweight” project manager, 101–102
  • Linux, 210
  • Living Labs, 208
  • long term projects, 343
  • Lorsch, J., 97, 112
  • Louis‐Hansen, Aage, 209
  • low‐cost airlines, 201
  • low‐end market disruption, 201
  • Lucent Technologies, 460
  • Lufthansa Systems, 252, 278
  • Lynch, Mike, 470

M

  • management buy‐outs (MBO), 448
  • management by walking about (MBWA), 104
  • managerial cognition, 170
  • March, J., 241
  • Marconi, 266
  • market‐based innovation, 147
  • market friction, 81, 82
  • market growth, 535
  • marketing
    • and adoption/diffusion of products, 318, 325
    • and business plans, 306
    • expeditionary marketing, 381
    • segmentation, 370–376
    • and technical data, 370
    • understanding buyer/adopter behavior, 194
    • viral, music industry, 3
  • “market‐pull” strategy, 456
  • market surveys, 312
  • Marshalls, 85
  • Marsh, I., 132
  • Massachusetts economy, 61
  • mass customization, 206–208
  • mass production, 23, 100
  • Matsushita, 103, 156, 165, 178
  • Mauborgne, Renée, 146
  • MBWA (management by walking about), 104
  • McDonalds, 29, 216
  • McKern, Bruce, 177
  • McLaughlin, Patrick, 75
  • mechanistic customization, 97, 388
  • medical technology, 128–129
  • melting ice industry, 29
  • mental models, 64–66
  • micro‐finance, 198
  • Microsoft, 158, 203, 207, 249, 269
  • mid‐term plans (MTPs), 286
  • Mindlab, 56
  • Mindscape, 144
  • MINE (Managing Innovation in the New Economy) research program, 164
  • “minimum viable product” (MVP), 81, 288
  • Mintzberg, Henry, 98
  • Mintzberg's structural archetypes, 98–99
  • MIT, 102, 344
  • Mitsubishi, 178
  • Mobikwik, 220
  • models, 64–66
    • adoption and diffusion, 319–320
    • open innovation, 271, 272
  • Model T production, 206
  • Mod Station open innovation model, 272
  • Mondex, 373
  • Moore, G. A., 317
  • Moore's law, 192, 298
  • Moreno, Jacob, 230
  • Moss‐Kanter, Rosabeth, 97
  • Motorola, 72, 149, 161, 164
  • Mowery, David, 162
  • MPESA, 85, 223
  • multicultural development teams, 117
  • multi‐technology firms, 167
  • music industry, 10–12
  • Musk, Elon, 92, 93
  • “3M Way,” 43
  • Myers–Briggs type indicators (MBTIs), 440

N

  • Nambisan, S., 272
  • NASA, 93
  • National Cash Register Company, 104
  • national systems of innovation, 151–152
  • Navire, Petit, 211
  • need pull innovation, 193–196
  • Neely, Andy, 54
  • Nelson, R.R., 130
  • net present value (NPV), 334, 335, 343
  • network broker, 133
  • networks/networking, 60, 132
    • adoption and diffusion, 324, 325
    • effective, 132–133
    • social, 267
  • Neumann, J., 112
  • Neusoft, 202
  • “new business practices,” 2
  • new product development
    • architectural products, 370–376
    • and commercialization, 362–366, 376–379
    • complex products, 380–383
    • concept change, 351
    • concept generation, 351
    • Cooper's “stage‐gate” approach, 349
    • cross‐functional team, 348–349, 352–353
    • development funnel model, 350
    • differentiation, 367–370
    • factors, 390
    • functional teams, 348
    • lean and agile product development, 353–354
    • lean start‐up, 354–356
    • pre‐diffusion phase, 316–317
    • product commercialization and review, 353
    • product development, 352
    • product success/failure, 356–362
    • project management structure, 348
    • project selection, 351–352
    • risk strategies, 327, 329
    • structured development system, 349
    • team structure, 348
  • new technology‐based firms (NTBFs), 437, 438
  • Newton, Isaac, 190
  • new venture assessment
    • complete spin‐off, 465–466
    • components, 460–461
    • corporate ventures, structures for, 461–462
    • criteria for, 460–461
    • direct integration, 463
    • independent business units, 464–465
    • integrated business teams, 463
    • internal ventures, 466–469
    • Lucent's New Venture Group, 460
    • market research consultants, 460
    • new venture division, 463–464
    • new ventures department, 463
    • nurtured divestment, 465
    • purpose and nature, 460
    • special business units, 464
    • technical and commercial aspects, 460
  • NextBike, 196, 227
  • niche markets, 318
  • NineSigma, 251, 270
  • Nintendo's Wii, 203, 218
  • Nipper, Mads, 274
  • Nokia, 69, 72, 161
  • Nokia Venturing Organization, 250
  • Nonadoption of Radical Ideas, 296
  • Nonaka, I., 83
  • nontechnological (organizational/market) innovation, 2
  • Nortel, 161
  • Nortel Networks, 449
  • not‐for‐profit organizations, 55–56
  • not invented here (NIH) effect, 40
  • Novartis, 164
  • novelty, 61
    • methods used for, 312
    • project assessment, 327
  • Novo Nordisk, 247, 274–275
  • Noyce, Bob, 478–479
  • nurtured divestment, 465
  • nylon, 192

O

  • openness dimension, 123–125
  • open‐source software, 519
  • operational optimization, 544–545
  • opportunity framing phase, 476
  • opportunity recognition, 477
  • Oracle, 223
  • “organic” organizations, 97
  • organizational diversity and innovation, 128
  • organizational routine, 67–68
  • organizational simulation, 289
  • organizational size, 58–59
  • organizational slack, 126, 127
  • organizational structures, 96–100, 118
  • organizational transformation, 545–546
  • organizational translator, 509
  • organizations and acquiring knowledge, 502–503
  • original equipment manufacturer (OEM) system, 153
  • Oskarsson, Christer, 166
  • Oticon, 97
  • outsourcing, 55, 270
  • overserved markets, 203
  • Oxford Health Alliance, 247
  • Ozon, 534

P

  • Panetta, Jill, 270
  • paradigm innovation, 23, 53, 294
  • Pascale, Richard, 146
  • Pasteur, 221
  • Pasteur, Louis, 117, 145
  • patent protection, strength of, 160
  • Pathar, S., 242
  • Patrick McLaughlin, 75
  • Patterson, John, 104
  • Pavitt, K., 236, 241
  • PayPal, 93
  • Paytm, 219
  • Penney, Geoff, 250
  • Perot, Ross, 111
  • perpetual beta state, 210
  • Perrons, Rob, 75
  • personal computers (PC), 53, 200
  • Pfeffer, Jeffrey, 89
  • Pfizer, 221
  • pharmaceutical industry, 192
  • Philips, 67, 73, 85, 101, 159, 161, 165, 191, 192, 223, 266, 267, 546–547
  • Philips Lighting case, 135
  • Pilkington, 156
  • Pilkington, Alastair, 198
  • Pine, Joseph, 218
  • Pisano, Gary, 140, 150
  • Pixar, 231, 268
  • platform innovation, 28–29, 60
  • Plumpe, Gottfried, 166
  • Plunkett, Roy, 221
  • Polaroid, 91, 170, 171
  • polaroid process, 287
  • policy deployment, 286
  • polyethylene, 192
  • Porter, Michael, 140, 144, 148
  • portfolio management, 290, 291, 342–343
  • “position” innovation, 22
  • power promoter, 103
  • power stations, project types, 343
  • Prahalad, C.K., 164, 204
  • precautionary principle, 327, 331
  • preorganization phase, 477
  • probit model, 319
  • problem‐solving, 79–81
  • process conflicts, 127
  • process innovation, 2
  • process promoter, 103
  • process upgrading, 532
  • Procter & Gamble (P&G), 2, 28, 67, 69, 194, 204, 240, 243, 252, 268, 272, 278
  • product complexity, 158
  • Product Development Management Association (PDMA), 64
  • product differentiation
    • consumer markets, 368
    • innovation, value, and market performance, 367
    • mobile phone market, 368
    • profit impact of market strategy (PIMS), 367
    • quality function deployment (QFD), 369–370
  • product innovation, 37, 97
  • product mapping, 374
  • product strategies, in service, 376
  • product success/failure
    • clear and stable vision, 361
    • collaboration, 362
    • commitment of senior management, 361
    • factors, 360
    • improvisation, 361
    • information exchange, 361–362
    • management support, 358
    • market knowledge, 358
    • product advantage, 358
    • product definition, 358
    • proficiency of execution, 358
    • project organization, 358
    • project resources, 358
    • risk assessment, 358
    • service development, 359
  • product upgrading, 532
  • profit impact of market strategy (PIMS), 367
  • project assassins, 102
  • project assessment/evaluation
    • limitations of, 340
    • potential factors, checklist, 339–340
    • risk and uncertainty, 326–333
  • project‐based organizations, 59–60
  • project investment, 332, 333, 335, 336
  • project management, 68, 327
  • project managers, 101–102
  • project related factors, 83
  • prototyping, 214, 250
  • 4Ps model, 21–26
  • psychological models of adoption, 320
  • public and private health‐care services, 539–540
  • public sector innovation, 56
  • PWC, 3

Q

  • QinetiQ, 459
  • quality function deployment (QFD), 369–370
  • quality management, 105
  • Quality Test Module (QTM), 292
  • Quriky, 212

R

  • radical innovation, 228, 292–294
    • mapped onto the 4Ps model, 25–26
    • in services, 52
    • teamwork for, 114
  • radical technological innovation, 21
  • radical technology, 30
  • radio, invention of clockwork, 266–267
  • Rafferty, A.E., 95
  • rationalist strategy, 141–142
  • Raynor, M., 150
  • RCA, 234
  • R&D (research and development), 54–55, 74, 78, 79, 103, 147, 236, 240, 241, 243, 245
    • China, 2
    • innovator roles, 102
    • internationalization of, 153, 154
    • justifying value in, 343
    • OECD countries, 2
    • project evaluation, 334–342
    • project teams, 124
    • source of innovation, 191–193
    • South Korea, 2
    • spending and innovation performance, 142
    • and technology overshoot, 233
    • United States, 2
  • reactive firms, 72
  • real options approach, investment, 332, 333, 335, 336
  • recombinant innovation, 215–217
  • RED, 85
  • Reebok, 215
  • reframing of a business, 291–295
  • regional innovation systems, 61
  • regulation, 219–220
  • reinnovation, 82
  • relationship conflicts, 127
  • relationship promoter, 103
  • relative advantage, 322
  • religious background, 438
  • reorientation phase, 477
  • research phase, 476
  • research themes, 140–141
  • resource allocation, 337
  • Reuters, 67
  • reverse innovation, 201, 205
  • reward systems, 111, 119, 129
  • Rickards, T., 119
  • Rickman, Andrew, 447
  • Ries, Eric, 81
  • ripple approach, 510
  • risk assessment/management, 327, 330
  • risk taking, 129, 258, 330–332
  • risk vs. reward, matrix measuring, 340
  • risky shift effect, 293
  • Roelandts, Wim, 121
  • role autonomy, 125
  • Rolls‐Royce, 28, 54, 67
  • Roper, Andrew, 194
  • Rosenberg, Nathan, 162
  • Rothwell, Roy, 65, 82, 83, 213, 257
  • routines, 67–68, 170
    • building and developing, 69, 70
    • “good practice,” 84
    • negative side of, 70
    • for organizing innovation, 130
    • successful, 76–83
  • “rules of the game,” 29, 83–84
  • Rumelt, Richard, 139
  • Russia, Internet capability in, 534

S

  • “sailing ship” effect, 31, 39, 232
  • Samsung, 60, 73, 178, 368
  • Sandbach, Roy, 268
  • Sapsed, Jonathan, 144
  • Sawhney, M., 272
  • scenario development, 314–315
  • Schibsted, 120
  • Schiphol Airport, 211
  • Schumpeter, Joseph, 8
  • Schwab, Charles, 51, 250
  • scouts, 246–247
  • search strategies, 76–77
    • ambidexterity, 229, 232–233
    • challenges, 237, 238
    • exploit and explore options, 228–229
    • exploration and exploitation, 232
    • timing, 229–230
    • tools and mechanisms, 243–251
    • for wider exploration, 246
  • secrecy, 156
  • segmentation
    • business market, 372–376
    • consumer market, 370–372
  • selection, 77–78
  • self‐managed teams, 112
  • Semco, 97
  • semiconductor industry, 192
  • sensitivity analysis, 342
  • service innovation, 12, 28, 50–55, 565–566
    • characteristics of service innovator, 385–386
    • cross‐functional team, 389
    • in India, 533–534
    • organizational configurations, 389
    • procurement and service delivery process, 386
    • types of organization, 388–389
  • servitization, 53, 54, 294
  • Shapiro, Carl, 158
  • shared vision and leadership, 91–96
  • sharing knowledge, 508–511
  • Sharp Laboratories of Europe, 179
  • Shaw, B., 132
  • Shaw, Percy, 190
  • Shoemaker, P., 234
  • short‐term projects, 343
  • shusha (team leader), 102
  • Siemens, 2, 67, 161, 178, 202, 256, 267, 268, 271
  • Siemens Standard Drives (SSD) suggestion scheme, 107
  • Silberzahn, P., 149
  • Silicon Valley, 325
  • Silver, Spence, 89
  • Simmel, Georg, 230
  • Simon, Herbert, 241, 293
  • Singer, 17
  • “single minute exchange of die” (SMED) approach, 217
  • “skunk works” model, 100
  • Skype, 496–497
  • small firm innovators, advantages and disadvantages for, 58
  • small/medium‐sized enterprises (SMEs), 59
  • social capital, 171
  • social entrepreneurship, 41, 56–58, 266
  • social innovation and entrepreneurship
    • applications of, 537
    • background and personality, 537
    • challenges in, 541
    • characteristics, 537
    • concept of empathy, 537
    • corporate social responsibility (CSR), 538
    • definition, 536–537
    • motives and aims, 537
    • potential barrier, 538
    • public‐and third‐sector organizations, 537
    • resources, 537
    • timeframe, 537
  • socialization, 505
  • social networking, 230, 267
  • “social spaghetti,” 257
  • sociological models of adoption, 320
  • Solvay process, 37, 193
  • Sony, 30, 73, 156, 158, 159, 165, 178, 234
  • Sorensen, Elise, 209
  • Sørensen, Lars Rebien, 247, 275
  • sources of innovation, 190–191 see also innovation
    • accidents, 220–222
    • crisis‐driven innovation, 198–199
    • crowdsourcing, 211–213
    • design‐led innovation, 217–218
    • emerging markets, 204–206
    • extreme users, 213
    • futures and forecasting, 220
    • knowledge push, 191–193
    • mass customization, 206–208
    • need pull, 193–196
    • prototyping, 214
    • recombinant innovation, 215–217
    • regulation, 219–220
    • users as innovators, 208–210
    • using innovation markets, 211
    • from watching others, 215
  • Southwest Airlines, 51, 215
  • SpaceX, 93
  • “spaghetti” model, 256–258
  • Spencer, Percy, 221
  • Spin‐off Companies, 469–470
  • Spirit, 223
  • S‐shaped diffusion curve, 316–318
  • “stage‐gate” approach, 284, 285
  • Staines, Christopher, 267
  • Stalin, J., 143
  • Stalker, George, 97
  • Standingford, Oliver, 51
  • Standing, H., 112
  • Starbuck, William, 143
  • Star Syringe, 537–538
  • steady‐state innovation, 39, 62, 63, 232, 566
  • Stear, Rory, 267
  • storing knowledge, 507–508
  • strategic business units (SBUs), 166
  • strategic choices/decision‐making, 341
  • strategic firms, 72
  • strategic games, for innovation, 164
  • “strategic innovation,” 294
  • strategic positioning, 336
  • stratified system theory (SST), 95
  • Suarez, Fernando, 158
  • success, 73–83
    • measurement, 73
    • routines, 76–83
  • suggestion schemes, 107
  • Superglue, accidental discovery, 222
  • supply chain learning (SCL), 132
  • surveys, as forecasting tool, 312
  • sustainability‐led innovation (SIL)
    • environmental issues, 542
    • framework mode, 543–548
    • at interface, 543
    • market opportunities, 542
    • organizational and technological innovations, 542
  • sustainable returns phase, 477
  • sustaining innovation, 374
  • SWOT analysis, 338
  • Synopsys, 164

T

  • tacit knowledge, 157
  • task conflicts, 127
  • Tata, Ratan, 202
  • Taylor, Frederick, 100
  • team management, 115–117
  • team‐member cognitive styles, 116
  • team‐member exchange (TMX), 124
  • team working, 105, 111–117
  • technological competencies, accumulation of, 167, 168
  • technological gatekeepers, 102, 267
  • technological (product/process) innovation, 2
  • technological learning, 241
  • technological products
    • personal computer (PC), 377
    • risk factor, 378–379
    • statistical analysis, 377
    • technical and behavioral segmentation, 377
  • technological trajectories, 37, 161–164
  • technology and organization
    • acquisition mechanisms, 405
    • codifiability, 407–408
    • company culture, 409
    • competitive significance, 406
    • complexity of, 406–407
    • corporate strategy, 408
    • credibility potential, 408
    • firm competencies, 408–409
    • learning, 410–417
    • management comfort, 409–410
  • technology‐based diversification, 167
  • technology‐based innovation, 147
  • technology entrepreneurs, 231, 270
  • “technology fusion,” 34
  • technology intelligence methods, 155
  • technology investments
    • decision making tools, 341
    • financial evaluation, failure of, 334–335
  • technology push, 64, 66, 258
  • Teece, David, 78, 82, 140, 150, 156, 158, 496
  • telephone invention/services, 38
  • Tellis, G.J., 159
  • Tesco, 85
  • Tesla, 39
  • Thesmer, John, 75
  • Thomas, R., 81
  • Thompson, Raymond, 51
  • Threadless, 85, 223, 278
  • Tidd, J., 130
  • Todorova, G., 242
  • top executives' transformational leadership, 119
  • top management
    • commitment, 92
    • and strategy for future technological competencies, 171–175
  • top management team (TMT) diversity, 94
  • Toshiba, 178
  • total productive maintenance (TPM), 197, 286
  • “total quality management,” 27, 28, 196
  • Toyota, 69, 103, 132, 169, 178, 196, 199, 217, 247
  • Tranfield, D., 112
  • transfer approach, 511
  • transformational leadership, 95, 96
  • Tregaskes, John, 75
  • trialability, 323
  • Trifilova, Anna, 220
  • Tripsas, M., 91
  • trust and openness dimension, 123–125
  • Tushman, M., 232

U

  • U‐boat projects, 245
  • UK national Innovation Survey, 238, 239
  • uncertainty
    • business case, 287–289
    • challenge of, 282
    • concept testing and stakeholders engagement, 289–290
    • at the edge, 291–297
    • funnel of, 282–284
    • incremental innovation, 284–287
    • project assessment, 327
    • risk, 290–291
    • selection space, 297–302
    • value of, 336
  • unconscious/unaware firms, 71–72
  • underserved markets, challenge of, 200–204
  • upper echelons theory, 93
  • user involvement, 82, 323
  • user‐led innovation, 208–210, 228, 422–424
  • US space program, 257, 267
  • Utterback, J., 36, 37, 203

V

  • value capture, 82–83
  • “value proposition,” 288
  • Vancom Zuid‐Limburg, 112
  • Van de Ven, Andrew, 64
  • Varaldi, Lew, 111
  • Varian, Hal, 158
  • Venkataswamy, Govindappa, Dr., 199, 205
  • ventures
  • Verganti, Roberto, 217, 218
  • “viral marketing,” 3
  • Virgin, 2
  • Virtual Innovation Agency, 249
  • virtual innovation networks, 261
  • vision
    • defined, 95
    • and scenario development, 314–315
  • Vodafone, 213
  • Voice over Internet Protocol (VoIP), 14, 38
  • von Hippel, Eric, 82, 208
  • von Stamm, Bettina, 220
  • Voss, Chris, 53

W

  • “wait and see” approach, 296
  • “waste map,” 286
  • Watson, T., 143
  • Watt, James, 190
  • Wendling, Larry, 243
  • Wenger, Etienne, 231, 268
  • Western Electric, 191, 192
  • WhatsApp, 52, 196
  • Wikipedia, 212
  • Williams, B., 240
  • Winter, S., 130
  • Winter, Sidney, 170
  • Woodward, Joan, 97
  • Wouter Zeeman, 75
  • Wurster, T., 51

X

Y

Z

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