About the author

As Chief Executive Officer of CMI, Ann brings her extensive global management experience and her proven track record of developing people and delivering innovative strategies that result in sustainable growth. At CMI, she uses her experience in leading organisations to promote best practices in management and leadership and improve the performance and quality of working life in organisations. Ann speaks frequently at conferences and in the media on all aspects of management, and blogs for Huffington Post UK and other publications.

Prior to CMI, Ann was Global Managing Director at the British Standards Institution, where she led the training and certification businesses to create a more customer-facing organisation.

Before BSI Ann held executive management board positions at FTSE 100 companies Boots Group and Yell and was European Vice President at Mars with responsibility for the pet care portfolio. Ann began her career at Procter & Gamble and managed a variety of international brands including Pampers, Always and Olay before rising to global general manager. She has a BA with distinction from Stanford University and MBA and MS degrees from Columbia University in New York.

Ann is a member of the Lancaster University Management School Advisory Board, WACL, and is a founding member of the Guardian’s Women in Leadership. She is also a Woman of Influence for Cancer Research UK and advises WhiteCap LLC, a brand fund.

Ann lives in West London with her husband; her daughter attends university in the USA. A UK/US citizen, Ann also speaks German and Russian.