Key Points

  • The user can configure duplicate detection rules. Your organization can have many different duplicate detection rules that run in parallel to search for potential duplicates.

  • The Duplicate Detection Wizard allows you to create a duplicate detection job that can be run at a predefined time or on a recurring basis.

  • Microsoft Dynamics CRM allows you to decide how to take action against a potential duplicate record. You can merge the records, delete a record, or update a record’s status by activating or deactivating it.

  • Advanced duplicate detection rules can be set up to include partial match searching and detection across multiple record types.

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