Table of Contents
Part I: Planning Your Multi-Domain Initiative
Chapter 1: Strategy, Scope, and Approach
Multi-domain MDM Strategy and Approach
Chapter 2: Defining and Prioritizing Master Data
Identifying Sources of Master Data
Determining the Master Data Elements
Chapter 3: Architecture and Technology Considerations
Multi-domain MDM Technological Background
Multi-domain MDM Technical Implementation Considerations
Technical Considerations to Other Major Functions
Chapter 4: Program Management Office Implementation
Business and IT Alignment Considerations
Building Cross-Functional Alignment
Coordination of MDM Roles and Responsibilities
Issue Management and Resolution
Chapter 5: Defining a Cross-Domain Maturity Model
How and Where Can Maturity Be Measured?
Part II: Implementing the Multi-Domain Model
Chapter 6: Establishing Multi-Domain Data Governance
The Data Governance Role and Relationship with MDM
What Is the Current State of Data Governance?
Should “Data Steward” Be a Formal Job Role and Job Title?
What is the Right Data Steward Approach Within Each MDM Domain?
How to Engage Data Stewards in Data Access Control Processes?
What Processes and Technologies Are Needed to Support Data Steward Roles?
Why Is Data Integration Necessary?
Entity Resolution Within the Data Integration Life Cycle
Chapter 9: Data Quality Management
DQM in a Multi-domain MDM Environment
Data-Quality Improvement Cycle and Activities
Chapter 10: Metadata Management
Metadata Management in the Context of Multi-Domain MDM
Organizing Metadata Management
Part III: Sustainability and Improvement
Chapter 11: Performance Measurement
Operational-Level Measurements
Other Factors That Can Influence Performance Measurements
Chapter 12: Continuous Improvement
Continuous Improvement in a Nutshell