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ISBN: 978-1-4987-2868-3
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K25931
“Dr. Stamatis takes a complex and critical subject and breaks it down into
logical and easily understandable components. Launching of new products
is something that most companies recognize needs a great amount
of improvement. Continuous Improvement dictates that we constantly
reexamine our processes and not only simplify, but standardize as our
markets become seamlessly global.”
—Robert Horner, Director – Global Quality, Dana Holding Corporation
“… a home run for any organization needing clarity and denition around
an end-to-end improvement map. Dean simplies the process with deep
thought-provoking proven practices aligned sequentially around a complete
success model based on his years of experience.”
—Kreg Kukor, Global Quality Management Professional,
Johnson City, Tennessee
“I have had the pleasure of working together with Dr. Stamatis in very
challenging cultural change projects. During these, I have been able to see
the concepts that are explained in this book fully linked and in practice.
Dean is not only a writer and an academic, but he is also a seasoned guru
with real-world experience and knows exactly what are the key points to
successful launch of new products. … a must-read for seasoned continuous
improvement leaders and novice practitioners in the quest of guidance
through their Lean journey.”
—Carlos A. Sanchez Osorio, Federal-Mogul Holdings Corp.
“Dean with his creativity has captured the spirit of quality assurance and
important methods to achieve excellence in product development. The
book has dissected quality in a way that allows the reader to understand
the elements and dimensions of quality. Dean challenges us to apply proven
methodologies, like internal audits, to apply the method in a way that will
add value for our organizations.”
—Anthony Roark, President, Roark & Associates LLC. LEARN2SEE
®
Engineering - Industrial & Manufacturing
Quality
Assurance
Applying Methodologies for
Launching New Products, Services,
and Customer Satisfaction
D. H. Stamatis
Quality Assurance
Stamatis
K25931 cvr mech.indd 1 7/24/15 1:25 PM
Quality
Assurance
Applying Methodologies for
Launching New Products, Services,
and Customer Satisfaction
Quality
Assu rance
Applying Methodologies for
Launching New Products, Services,
and Customer Satisfaction
D. H. Stamatis
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