Notes

Introduction

1.   Jay Conger, “The Necessary Art of Persuasion,” Harvard Business Review, May–June 1998, 85–95.

Chapter 1

2.   Jennifer B. Kahnweiler, PhD, online survey, June 2009.

3.   Susan Cain, Quiet: The Power of Introverts in a World that Can’t Stop Talking (New York: Crown, 2012) 4.

Chapter 2

4.   Richard Stengel, managing editor, Time magazine, April 30, 2012, 6.

5.   Adam Lashinksy, “How Tim Cook Is Changing Apple,” Fortune, May 24, 2013, 110–118.

Chapter 4

6.   Susan Cain, Quiet: The Power of Introverts in a World that Can’t Stop Talking (New York: Crown, 2012) 82–83.

7.   Sharon Begley, “The Science of Making Decisions,” www.thedailybeast.com/newsweek/2011/02/27/i-can-t-think.html, February 27, 2011.

8.   James Thayer, Author: A Publication of the Northwest Writers Association, www.authormagazine.org/articles/thayer_james_2009_04_09.htm, February 27, 2011.

9.   Sophia Dembling, The Introvert’s Way: Living A Quiet Life in a Noisy World (New York: Penguin, 2012).

10. Eric van Heck, “New Way of Working: Microsoft’s Mobility Office,” RSM Insight, First Quarter 2010, 5.

Chapter 5

11. Jay A. Fernandez, “Hunger Games producer Nina Jacobson on Movie Back-Story; Firing from Disney” (Q&A), by The Hollywood Reporter, March 15, 2012.

12. Jennifer B. Kahnweiler, PhD, survey of one hundred introverts, June 2009.

13. Douglas Conant, “Are You an Introverted Boss?” Harvard Business Review, April 4, 2011.

14. Robert Weide (director), Woody Allen: A Documentary. American Masterpiece. July 21, 2011.

15. Al Pittampelli on the Modern Meeting, AMA Edgewise Podcast, September 2, 2011.

16. Basarab, Dave, Predictive Evaluation: Ensuring Training Delivers Business and Organizational Results (San Francisco: Berrett-Koehler, 2011).

17. David Greenberg, personal communication, January 2010.

18. Barbara McAfee, Full Voice: The Art and Practice of Vocal Presence (San Francisco: Berrett-Koehler, 2011).

19. Jennifer B. Kahnweiler, PhD, The Introverted Leader: Building on Your Quiet Strength (San Francisco: Berrett-Koehler, 2009), 19–24.

Chapter 6

20. Adam M. Grant, Francesca Gino, and David A. Hofmann, “Reversing the Extraverted Leadership Advantage: The Role of Employee Proactivity,” The Academy of Management Journal, Vol. 54, No. 3 (2011), 528–550.

21. Stewart Levine, Getting to Resolution: Turning Conflict to Collaboration, 2nd ed. (San Francisco: Berrett-Koehler, 2009).

22. www.thedailybeast.com/newsweek/2012/05/06/melinda-gates-new-crusade-investing-billions-in-women-s-health.html.

23. Oprah Winfrey’s Master Class radio interview with Morgan Freeman, OWN, aired June 17, 2012.

24. Walter Mossberg, “The Steve Jobs I Knew,” Wall Street Journal, October 5, 2011.

25. Adam Bryant, “Xerox’s New Chief Tries to Defend its Culture,” New York Times, February 10, 2010.

26. Barbara McAfee, Full Voice: The Art and Practice of Vocal Presence (San Francisco: Berrett-Koehler, 2011) 5–6.

Chapter 7

27. Haley Kilpatrick with Whitney Joiner, The Drama Years: Real Girls Talk about Surviving Middle School—Bullies, Brands, Body Image, and More (New York: Free Press, 2012).

28. Doug Conant, Touch Points: Creating Powerful Leadership Connections in the Smallest of Moments (San Francisco: Jossey-Bass, 2011). See also http://conantleadership.com.

29. Cliff Kuang, “The Brainstorming Process Is B.S. but Can We Rework It?” Fast Company, www.fastcodesign.com/1668930/the-brainstorming-process-is-bs-but-can-we-rework-it, January 2012.

30. “Quiet Strength,” Pulse Magazine, http://blogs.ajc.com/atlanta-job-blog/2009/08/25/pulse-quiet-strength

31. Linda Tischer, Fast Company, www.fastcompany.com/1826824/how-john-maeda-sold-risds-faculty-his-vision-school, April 16, 2012.

32. Sam Horn, “Intriguing Insights on How to Create Compelling Communications that Pass the Eyebrow Test.” http://samhornpop.wordpress.com/tag/the-eyebrow-test

Chapter 8

33. Helen Thorpe, Just Like Us: The True Story of Four Mexican Girls Coming of Age in America (New York: Scribner, 2011).

34. Helen Thorpe, “The Human Face of Immigration: A Reading and Discussion of Just Like Us,” ALA Midwinter Conference, 2011.

35. Mark Levy (author of Accidental Genius, San Francisco: Berrett-Koehler, 2010), from a news release.

36. Jessica Handler, phone interview, March 18, 2012.

37. Letter from Morgan Stanley, “Why I Am Leaving Goldman Sachs,” New York Times, March 14, 2012, www.nytimes.com/2012/03/14/opinion/why-i-am-leaving-goldman-sachs.html

38. Tony Alessandra and Michael J. O’Connor, The Platinum Rule: Discover the Four Basic Business Personalities and How They Can Lead You to Success (New York, Warner 1996).

39. Blake Gopnik, “The Accidental Art Mogul,” Newsweek, November 28, 2011, 53.

40. Jessica Handler, phone interview, March 18, 2012.

41. Jessica Handler, phone interview, March 18, 2012.

42. Sunni Brown, Brightspot I.D., “Most Creative Professionals,” Fast Company, www.fastcompany.com/most-creative-people/2011/sunni-brown-brightspot-id, June 2011.

43. John D. Ramage and John C. Bean, Writing Arguments, 4th Ed. (Needham Heights, Mass.: Allyn & Bacon, 1998), 81–82.

Chapter 9

44. The New Leaders Council, http://newleaderscouncil.org/chapters/.

45. Mike Giglio, “Reluctant Revolutionary,” Newsweek, October 31, 2011, 45.

46. The 2011 Time 100, www.time.com/time/specials/packages/article/0,28804,2066367_2066369_
2066437,00.html.

47. Lisa Rossbacher, PhD, “Barbie and The Stereotype Threat,” the Highered Leadership Blog, http://higheredleadership.wordpress.com/2012/04/05/barbie-and-the-stereotype-threat/, April 5, 2012.

48. Christie Ann Barakat, adjunct professor of media and psychology, Florence University of the Arts, Quora.com site in response to the question “Is Social Media Making Us More Anti-Social?” posted on March 1, 2011.

49. Justyn Howard, CEO Sprout Social, Quora.com site in response to the question “Is Social Media Making Us More Anti-Social?” posted on February 28, 2011.

50. Joan Curtis and Barbara Giamanco, The New Handshake: Where Sales Meets Social Media (Santa Barbara, Calif.: Praeger, 2010).

51. Deanna Zandt, Share This: How You Will Change the World with Social Networking (San Francisco: Berrett-Koehler, 2010), 93.

52. Dorie Clark, “How to Become a Thought Leader in Six Steps,” HBR Blog Network, November 9, 2010. http://blogs.hbr.org/cs/2010/11/how_to_become_a_thought_leader.html

53. Salman Khan, Khan Academy Fact Sheet, May 2012, www.khanacademy.com.

54. Salman Khan, Khan Academy Fact Sheet, May 2012, www.khanacademy.com.

55. Salman Khan, Khan Academy Fact Sheet, May 2012, www.khanacademy.com.

56. Barbara Giamanco, personal communication, April 2012.

57. Gina Carr, personal communication, April 2012.

58. National Speakers Association Conference, Certified Speaking Professional Workshop, Indianapolis, Indiana, July 2012.