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Book Description

Every day, people make decisions and solve problems in both their business and personal lives. For some people, working through problems and making decisions is easy—their natural abilities allow them to make sound, fast, and good decisions—these are your natural leaders. For many other people though, when faced with having to make a decision, they become paralyzed and impotent, lose perspective and implode. Often, these are the people perceived as ineffective managers and leaders. But problem solving and decision making is not just an innate ability—it can also be a learned art. This hands-on new title by renowned training author Robert Vaughn, offers all the materials needed to train others in the art of making effective and appropriate decisions

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Content
  5. Preface
  6. Section 1: Introduction
    1. Chapter 1: How to Use This Book Effectively
  7. Section 2: Training Basics
    1. Chapter 2: Assessing the Needs of Participants
    2. Chapter 3: Designing Interactive Training
    3. Chapter 4: Conducting the Training
    4. Chapter 5: Evaluating the Workshop
  8. Section 3: Training Program Agendas
    1. Chapter 6: Half-Day Program
    2. Chapter 7: Full-Day Program
    3. Chapter 8: Two-Day Program
  9. Section 4: Learning Modules
    1. Chapter 9: Module 1—The Decision-Making Process: Anatomy of a Decision
    2. Chapter 10: Module 2- The Creative Process: Developing Options
    3. Chapter 11: Module 3- Barriers to Creativity
    4. Chapter 12: Module 4- Overcoming Barriers to Creativity
    5. Chapter 13: Module 5- Tools to Improve Creativity
    6. Chapter 14: Module 6- The Analytic Process: Narrowing Down the Options
    7. Chapter 15: Module 7- Using Everyday Statistics
    8. Chapter 16: Module 8- Using Tools to Improve Analysis
    9. Chapter 17: Module 9: The Human Aspect: Emotional and Irrational Factors
    10. Chapter 18: Module 10: Implementing the Decision: Wrap-Up
  10. Appendix: Using the Online Materials
  11. For Further Reading
  12. About the Author
  13. Index
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