© 2006 Harvard Business School Publishing Corporation
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Library of Congress Cataloging-in-Publication Data
Kaplan, Robert S.
Alignment / Robert S. Kaplan, David P. Norton. p. cm.
Includes index.
9781422163207
1. Strategic planning. 2. Industrial management. 3. Industrial organization. 4. Strategic alliances (Business) 5. Organizational effectiveness. I. Norton, David P., 1941- II. Title.
HD30.28.K3543 2006 658.4’012—dc22
2005030504
The paper used in this publication meets the minimum requirements of the American National Standard for Information Sciences—Permanence of Paper for Printed Library Materials, ANSI Z39.48-1992.
3.17.203.215