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You May Be Interested In…
by Esther Der, Johanna Rothman
Behind Closed Doors
Behind Closed Doors
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Table of Contents
What people are saying about Behind Closed Doors
Foreword
Preface
Introduction
Week 1 Learning about the People and the Work
Monday Morning
Managing One Person at a Time
Tuesday Morning
Keep a Finger on the Pulse
Wednesday Afternoon
Friday Afternoon
Gather Data About Current Work
Now Try This
Week 2 Bringing Order to the Chaos
Tuesday Afternoon
Create the Project Portfolio: Match the Work to the Goals
Thursday
Fast-Forward
Matching the Roles with the People
Plan to Integrate New Team Members
Friday Morning, Sam’s Second Week on the Job
Managing the Project Portfolio
Now Try This
Week 3 Building the Team
Monday Morning
Thursday Morning
Creating Shared Goals
Monday Morning
Provide Timely Feedback
When Feedback Doesn’t Correct the Situation
Now Try This
Week 4 Managing Day by Day
Monday
Create Individual Goals for Each Person
Monday Midmorning
Coaching for Success
Later That Same Day
Learning to Influence
Monday Afternoon
Capitalizing on Feedback Opportunities
Now Try This
Week 5 Discovering Lurking Problems
Recognize Messy Problems: Problems That Are Bigger Than One Manager Can Fix
Friday Morning
Solving Problems As a Management Team
Now Try This
Week 6 Building Capability
Monday Morning
Learning to Delegate
Wednesday End of Day
Notice and Appreciate Changes and Contributions
Back to Monday
Manage Yourself
Still Monday
Develop the People in Your Group Every Week
Now Try This
Week 7 Dealing with Corporate Realities Without Rolling Over
Tuesday Late Morning
Manage Your Boss, Stand Up for Your Team
Tuesday Just Before Noon
After Lunch
Thursday
Leading Your Team Through a Change in Priorities
Now Try This
Epilogue
What Management Is
Now Try This
Techniques for Practicing Great Management
Working with Your Team
Working within the Organizational Context
Working on Yourself
Technique: Guidelines for Effective Coaching
Technique: Setup for Successful Delegation
Technique: Facilitation Essentials for Managers
Technique: Guide to Giving Effective Feedback
Technique: Welcoming New Hires
Technique: Setting SMART Goals
Technique: What Goes on Inside Our Heads
Technique: Manage by Walking Around and Listening
Technique: Run Effective Meetings
Technique: Making One-on-Ones Work
Technique: Preparing for Influence
Technique: Solving Problems: Create New Situations
Technique: Project Portfolio Planning Tips
Bibliography
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